Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.Descripción del Rol:La persona seleccionada será responsable de registrar y confirmar pedidos de clientes de forma precisa y oportuna, siguiendo las prácticas y directrices de Xylem. Actuará como principal punto de contacto con los clientes, gestionando consultas y trabajando para resolver cuestiones relacionadas con entregas y servicios.Responsabilidades principales:<ul><li>Elaboración de ofertas de repuestos (principalmente en el área de Water Infrastructure - WI).</li><li>Gestión de órdenes de servicio para reparaciones de equipos de nuestras marcas (Flygt, Wedeco, etc.).</li><li>Tramitación de órdenes de venta relacionadas con productos y servicios de WI.</li><li>Gestión de órdenes de servicio de Rental, vinculadas a reparaciones y mantenimiento de equipos de alquiler.</li><li>Administración de contratos de mantenimiento de equipos en funcionamiento en clientes.</li></ul>Calificaciones requeridas:<ul><li>+5 años de experiencia laboral relevante en funciones similares.</li><li>Experiencia en el sector industrial y en talleres.</li><li>Español nativo; inglés avanzado (deseable).</li><li>Dominio de Excel y buen manejo de ERP y bases de datos.</li><li>Orientación al cliente y fuertes habilidades de resolución de problemas.</li><li>Excelentes capacidades de organización y gestión del tiempo.</li><li>Actitud colaborativa, orientada a desarrollar y mantener relaciones positivas con socios comerciales.</li><li>Excelentes habilidades interpersonales.</li><li>Compromiso con la gestión integral de procesos (end-to-end).</li><li>Conocimiento y experiencia en la gestión de PRL (Prevención de Riesgos Laborales).</li></ul>Beneficios:<ul><li>Seguro médico y de vida.</li></ul>Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.

Xylem is the global leader in advanced technologies, solutions and services that address the world&rsquo;s biggest water challenges. We enable our customers to dramatically improve the way water and wastewater is used, managed, conserved, re-used and returned to nature. At every level, our global team is committed to access, equity, inclusion, and diversity. Our goal is for all our colleagues to be involved, respected, valued, connected, and free to bring their authentic selves and ideas. If you are excited and passionate about solving water, we want to hear from you.

Customer Service

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Xylem

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