<div style="background-color:rgb(255,255,255);margin-top:0.0pt;margin-bottom:0.0pt;"><div style="margin:0.0px 0.0px 0.0px 0.0px;font:16.0px Arial;color:rgb(0,0,0);background-color:rgb(255,255,255);"><b>The Position</b><b></b></div><div style="margin:0.0px 0.0px 0.0px 0.0px;font:12.0px Times;color:rgb(0,0,0);background-color:rgb(255,255,255);"></div><div style="margin:0.0px 0.0px 0.0px 0.0px;font:16.0px Arial;color:rgb(0,0,0);background-color:rgb(255,255,255);">Uplight is creating a new category of energy. We make software that manages energy resources in homes and businesses—including things like smart thermostats, electric vehicles, solar panels, storage batteries, heat pumps, and even people’s behavior—to generate, shift, or save energy to balance the grid, making it more efficient and reliable. This creates clean energy capacity that can be used by the power grid instead of burning more fossil fuels. Our solutions accelerate the transition to clean energy and save money for energy customers.</div><div style="margin:0.0px 0.0px 0.0px 0.0px;font:12.0px Times;color:rgb(0,0,0);background-color:rgb(255,255,255);"></div><div style="margin:0.0px 0.0px 0.0px 0.0px;font:16.0px Arial;color:rgb(0,0,0);background-color:rgb(255,255,255);">We are looking for a <b>Senior Manager, Flex Operations </b>to drive our company forward, and help us lead the clean energy revolution!</div><div style="margin:0.0px 0.0px 0.0px 0.0px;font:12.0px Times;color:rgb(0,0,0);"><b></b></div><div style="margin:0.0px 0.0px 0.0px 0.0px;font:16.0px Arial;color:rgb(0,0,0);background-color:rgb(255,255,255);"><b>How you will make an impact:</b></div><div style="margin:0.0px 0.0px 0.0px 0.0px;font:12.0px Times;color:rgb(0,0,0);background-color:rgb(255,255,255);"></div><div style="margin:0.0px 0.0px 0.0px 0.0px;font:16.0px Arial;color:rgb(0,0,0);background-color:rgb(255,255,255);"> As a <b>Senior Manager on the Flex Operations team</b>, you’ll lead a portfolio of complex delivery workstreams, guiding multiple teams and/or managers through high-impact DR and DER program execution. You’ll play a critical role in scaling operational systems, influencing product development, and driving alignment across the business. This role requires strong people leadership, strategic thinking, and comfort with ambiguity in a fast-growing and evolving product space.</div><div style="margin:0.0px 0.0px 0.0px 0.0px;font:12.0px Times;color:rgb(0,0,0);background-color:rgb(255,255,255);"><b></b></div><div style="margin:0.0px 0.0px 0.0px 0.0px;font:16.0px Arial;color:rgb(0,0,0);background-color:rgb(255,255,255);"><b>What you get to do:</b></div><div style="margin:0.0px 0.0px 0.0px 0.0px;font:12.0px Times;color:rgb(0,0,0);background-color:rgb(255,255,255);"></div><div style="margin:0.0px 0.0px 0.0px 0.0px;font:16.0px Arial;color:rgb(0,0,0);background-color:rgb(255,255,255);"><b>Organizational Leadership</b><b></b></div><ul style="list-style-type:disc;"><li style="margin:0.0px 0.0px 0.0px 0.0px;font:16.0px Arial;color:rgb(0,0,0);"><span style="background-color:rgb(255,255,255);">Lead and develop middle to senior level Individual Contributors accountable for the operations, strategy, performance, and growth of strategic Flex programs.</span></li><li style="margin:0.0px 0.0px 0.0px 0.0px;font:16.0px Arial;color:rgb(0,0,0);"><span style="background-color:rgb(255,255,255);">Hire, coach, and evaluate direct reports, fostering high performance and career growth.</span></li><li style="margin:0.0px 0.0px 0.0px 0.0px;font:16.0px Arial;color:rgb(0,0,0);"><span style="background-color:rgb(255,255,255);">Strengthen leadership capabilities within your teams, instilling strong management and decision-making practices.</span></li><li style="margin:0.0px 0.0px 0.0px 0.0px;font:16.0px Arial;color:rgb(0,0,0);"><span style="background-color:rgb(255,255,255);">Evolve team structure to align with scaling needs, client demands, and product maturity.</span></li></ul><div style="margin:0.0px 0.0px 0.0px 0.0px;font:16.0px Arial;color:rgb(0,0,0);background-color:rgb(255,255,255);"><b></b></div><div style="margin:0.0px 0.0px 0.0px 0.0px;font:16.0px Arial;color:rgb(0,0,0);background-color:rgb(255,255,255);"><b>Program &amp; Portfolio Oversight</b><b></b></div><ul style="list-style-type:disc;"><li style="margin:0.0px 0.0px 0.0px 0.0px;font:16.0px Arial;color:rgb(0,0,0);"><span style="background-color:rgb(255,255,255);">Own business outcomes across a portfolio of Flex programs, balancing client delivery, operational KPIs, and risk management.</span></li><li style="margin:0.0px 0.0px 0.0px 0.0px;font:16.0px Arial;color:rgb(0,0,0);"><span style="background-color:rgb(255,255,255);">Apply deep Demand Response expertise to mentor managers and teams on strategies that improve customer enrollment, event participation, and overall program performance.</span></li><li style="margin:0.0px 0.0px 0.0px 0.0px;font:16.0px Arial;color:rgb(0,0,0);"><span style="background-color:rgb(255,255,255);">Guide teams through escalations and complex problem resolution.</span></li><li style="margin:0.0px 0.0px 0.0px 0.0px;font:16.0px Arial;color:rgb(0,0,0);"><span style="background-color:rgb(255,255,255);">Standardize delivery expectations, reporting, and success measures across teams.</span></li><li style="margin:0.0px 0.0px 0.0px 0.0px;font:16.0px Arial;color:rgb(0,0,0);"><span style="background-color:rgb(255,255,255);">Provide capacity planning and resource forecasting for 12+ months.</span></li><li style="margin:0.0px 0.0px 0.0px 0.0px;font:16.0px Arial;color:rgb(0,0,0);"><span style="background-color:rgb(255,255,255);">Influence product and program design by applying wholesale market knowledge to support Flex’s expansion into ISO/RTO-integrated programs.</span></li></ul><div style="margin:0.0px 0.0px 0.0px 0.0px;font:16.0px Arial;color:rgb(0,0,0);background-color:rgb(255,255,255);"><b></b></div><div style="margin:0.0px 0.0px 0.0px 0.0px;font:16.0px Arial;color:rgb(0,0,0);background-color:rgb(255,255,255);"><b>Strategic Partnerships</b><b></b></div><ul style="list-style-type:disc;"><li style="margin:0.0px 0.0px 0.0px 0.0px;font:16.0px Arial;color:rgb(0,0,0);"><span style="background-color:rgb(255,255,255);">Collaborate with Product, Engineering, and Revenue leaders to influence roadmaps and operational decisions.</span></li><li style="margin:0.0px 0.0px 0.0px 0.0px;font:16.0px Arial;color:rgb(0,0,0);"><span style="background-color:rgb(255,255,255);">Collaborate with Marketing and Partnerships teams to design and execute program growth strategies.</span></li><li style="margin:0.0px 0.0px 0.0px 0.0px;font:16.0px Arial;color:rgb(0,0,0);"><span style="background-color:rgb(255,255,255);">Define how Operations engages with cross-functional teams to deliver client value, improve efficiency, and scale effectively.</span></li><li style="margin:0.0px 0.0px 0.0px 0.0px;font:16.0px Arial;color:rgb(0,0,0);"><span style="background-color:rgb(255,255,255);">Represent operational priorities and constraints in strategic planning forums.</span></li></ul><div style="margin:0.0px 0.0px 0.0px 0.0px;font:16.0px Arial;color:rgb(0,0,0);background-color:rgb(255,255,255);"><b></b></div><div style="margin:0.0px 0.0px 0.0px 0.0px;font:16.0px Arial;color:rgb(0,0,0);background-color:rgb(255,255,255);"><b>System &amp; Process Evolution</b><b></b></div><ul style="list-style-type:disc;"><li style="margin:0.0px 0.0px 0.0px 0.0px;font:16.0px Arial;color:rgb(0,0,0);"><span style="background-color:rgb(255,255,255);">Drive continuous improvement through tooling, metrics, documentation, and workflow refinement.</span></li><li style="margin:0.0px 0.0px 0.0px 0.0px;font:16.0px Arial;color:rgb(0,0,0);"><span style="background-color:rgb(255,255,255);">Ensure your teams are set up for scale, quality, and resilience.</span></li><li style="margin:0.0px 0.0px 0.0px 0.0px;font:16.0px Arial;color:rgb(0,0,0);"><span style="background-color:rgb(255,255,255);">Champion QA/QC, performance monitoring, and delivery standardization efforts.</span></li></ul><div style="margin:0.0px 0.0px 0.0px 0.0px;font:16.0px Arial;color:rgb(0,0,0);background-color:rgb(255,255,255);"></div><div style="margin:0.0px 0.0px 0.0px 0.0px;font:16.0px Arial;color:rgb(0,0,0);background-color:rgb(255,255,255);"><b>What you bring to Uplight:</b></div><div style="margin:0.0px 0.0px 0.0px 0.0px;font:12.0px Times;color:rgb(0,0,0);background-color:rgb(255,255,255);"></div><ul style="list-style-type:disc;"><li style="margin:0.0px 0.0px 0.0px 0.0px;font:16.0px Arial;color:rgb(0,0,0);"><span style="background-color:rgb(255,255,255);">8+ years in operations, program delivery, or client services, including 3+ years managing people managers or senior ICs.</span></li><li style="margin:0.0px 0.0px 0.0px 0.0px;font:16.0px Arial;color:rgb(0,0,0);"><span style="background-color:rgb(255,255,255);">2+ years of hands-on experience in Demand Response and wholesale electricity market operations (ISO/RTO).</span></li><li style="margin:0.0px 0.0px 0.0px 0.0px;font:16.0px Arial;color:rgb(0,0,0);"><span style="background-color:rgb(255,255,255);">Proven success scaling systems, leading high-performing teams, and delivering complex programs.</span></li><li style="margin:0.0px 0.0px 0.0px 0.0px;font:16.0px Arial;color:rgb(0,0,0);"><span style="background-color:rgb(255,255,255);">Exceptional leadership, prioritization, and stakeholder management skills.</span></li><li style="margin:0.0px 0.0px 0.0px 0.0px;font:16.0px Arial;color:rgb(0,0,0);"><span style="background-color:rgb(255,255,255);">Strong data fluency (SQL, dashboards, monitoring tools) and experience working closely with product and engineering teams.</span></li><li style="margin:0.0px 0.0px 0.0px 0.0px;font:16.0px Arial;color:rgb(0,0,0);"><span style="background-color:rgb(255,255,255);">Skilled communicator with a track record of influencing senior leaders and driving cross-functional alignment.</span></li></ul><div style="margin:0.0px 0.0px 0.0px 0.0px;font:16.0px Arial;color:rgb(0,0,0);background-color:rgb(255,255,255);"></div><div style="margin:0.0px 0.0px 0.0px 0.0px;font:16.0px Arial;color:rgb(0,0,0);background-color:rgb(255,255,255);">Don’t meet every single requirement? Studies have shown that women, marginalized genders and people of color are less likely to apply to jobs unless they meet every single qualification. At Uplight we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.</div><div style="margin:0.0px 0.0px 0.0px 0.0px;font:12.0px Times;color:rgb(0,0,0);background-color:rgb(255,255,255);"><b></b></div><div style="margin:0.0px 0.0px 0.0px 0.0px;font:16.0px Arial;color:rgb(0,0,0);background-color:rgb(255,255,255);"><b>Why Join Uplight in Leading the Fight Against Climate Change?</b><b></b></div><div style="margin:0.0px 0.0px 0.0px 0.0px;font:16.0px Arial;color:rgb(0,0,0);background-color:rgb(255,255,255);">At Uplight, we're not just offering a job – we're offering a chance to be part of the solution to one of the world's biggest challenges. As a certified B Corporation, we're deeply committed to both social and environmental responsibility. Here's why you should join our team of passionate Uplighters:</div><ul style="list-style-type:disc;"><li style="margin:0.0px 0.0px 0.0px 0.0px;font:16.0px Arial;color:rgb(0,0,0);"><b></b><span style="background-color:rgb(255,255,255);"><b>Make a Meaningful Impact:</b> Your work directly impacts our mission of decarbonization and building a more sustainable future.</span></li><li style="margin:0.0px 0.0px 0.0px 0.0px;font:16.0px Arial;color:rgb(0,0,0);"><b></b><span style="background-color:rgb(255,255,255);"><b>Grow Your Career:</b> We offer ample advancement opportunities, robust learning and development programs, and a supportive team environment that fosters collaboration and innovation.</span></li><li style="margin:0.0px 0.0px 0.0px 0.0px;font:16.0px Arial;color:rgb(0,0,0);"><b></b><span style="background-color:rgb(255,255,255);"><b>Thrive:</b>  We offer comprehensive benefits, including flexible time off, generous parental leave, a wellness stipend, and work flexibility to help you thrive both personally and professionally.</span></li><li style="margin:0.0px 0.0px 0.0px 0.0px;font:16.0px Arial;color:rgb(0,0,0);"><b></b><span style="background-color:rgb(255,255,255);"><b>Belong to an Inclusive Community:</b> We celebrate diversity and foster an inclusive workplace where everyone feels respected, empowered, and heard. Our Employee Resource Groups offer opportunities to connect with colleagues who share your interests and backgrounds.</span></li><li style="margin:0.0px 0.0px 0.0px 0.0px;font:16.0px Arial;color:rgb(0,0,0);"><b></b><span style="background-color:rgb(255,255,255);"><b>Be Part of a Growing Movement:</b> Join a team of dedicated individuals who are passionate about creating a more sustainable future. We offer a collaborative environment where your ideas are valued and your contributions recognized. Together, we can build a brighter tomorrow.</span></li></ul><div style="margin:0.0px 0.0px 0.0px 0.0px;font:16.0px Arial;color:rgb(0,0,0);background-color:rgb(255,255,255);"></div><div style="margin:0.0px 0.0px 0.0px 0.0px;font:16.0px Arial;color:rgb(0,0,0);background-color:rgb(255,255,255);">To learn more about our comprehensive benefits package and other perks, visit <a href="http://uplight.com/careers"><span style="text-decoration:underline;color:rgb(14,36,178);">uplight.com/careers</span></a> </div><div style="margin:0.0px 0.0px 0.0px 0.0px;font:12.0px Times;color:rgb(0,0,0);background-color:rgb(255,255,255);"></div><div style="margin:0.0px 0.0px 0.0px 0.0px;font:16.0px Arial;color:rgb(0,0,0);background-color:rgb(255,255,255);"><b>Salary Range:</b> $112,000 to  $140,000 + Bonus </div><div style="margin:0.0px 0.0px 0.0px 0.0px;font:12.0px Times;color:rgb(0,0,0);background-color:rgb(255,255,255);"></div><div style="margin:0.0px 0.0px 0.0px 0.0px;font:16.0px Arial;color:rgb(0,0,0);background-color:rgb(255,255,255);"><b>Application Deadline:</b> September 15, 2025</div><div style="margin:0.0px 0.0px 0.0px 0.0px;font:12.0px Times;color:rgb(0,0,0);background-color:rgb(255,255,255);"></div><div style="margin:0.0px 0.0px 0.0px 0.0px;font:16.0px Arial;color:rgb(0,0,0);background-color:rgb(255,255,255);">In accordance with the Colorado Equal Pay for Equal Work Act, the approximate annual base compensation range is listed above. The actual offer, reflecting the total compensation package and benefits, will be determined by a number of factors including the applicant's experience, knowledge, skills, and abilities, as well as internal equity among our team. </div><div style="margin:0.0px 0.0px 0.0px 0.0px;font:12.0px Times;color:rgb(0,0,0);background-color:rgb(255,255,255);"></div><div style="margin:0.0px 0.0px 0.0px 0.0px;font:16.0px Arial;color:rgb(0,0,0);background-color:rgb(255,255,255);">Uplight provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race (including hair texture and hairstyles), color, religion (including head coverings), age, sex, national origin, disability status (including neurodivergence), genetics, protected veteran status, sexual orientation, gender identity or expression, neurotypicality, or any other characteristic protected by federal, state or local laws.</div></div><div style="margin-top:12.0pt;margin-bottom:12.0pt;"></div>

<p>At Uplight, we are motivating energy users and providers to accelerate the clean energy ecosystem. Working with over 75 of the world&rsquo;s leading electric and gas utilities, Uplight provides end-to-end customer energy experience. Uplight delivers personalized experiences that customers have now come to expect&ndash;improving satisfaction, increasing revenue, reducing the cost to serve, and contributing to carbon reduction goals. We are in the process of obtaining our B Corp certification,&nbsp; enabling us to put our values into action by not only making decisions for the benefit of our shareholders, but also for our customers, environment, employees, and community.</p>

Senior Manager, Flex Operations

<div><div><b>The Position</b><b></b></div><div></div><div>Uplight is creating a new category of energy. We make software that manages energy resources in homes and businesses—including things like smart thermostats, electric vehicles, solar panels, storage batteries, heat pumps, and even people’s behavior—to generate, shift, or save energy to balance the grid, making it more efficient and reliable. This creates clean energy capacity that can be used by the power grid instead of burning more fossil fuels. Our solutions accelerate the transition to clean energy and save money for energy customers.</div><div></div><div>We are looking for a <b>Senior Manager, Flex Operations </b>to drive our company forward, and help us lead the clean energy revolution!</div><div><b></b></div><div><b>How you will make an impact:</b></div><div></div><div>&nbsp;As a <b>Senior Manager on the Flex Operations team</b>, you’ll lead a portfolio of complex delivery workstreams, guiding multiple teams and/or managers through high-impact DR and DER program execution. You’ll play a critical role in scaling operational systems, influencing product development, and driving alignment across the business. This role requires strong people leadership, strategic thinking, and comfort with ambiguity in a fast-growing and evolving product space.</div><div><b></b></div><div><b>What you get to do:</b></div><div></div><div><b>Organizational Leadership</b><b></b></div><ul><li><span>Lead and develop middle to senior level Individual Contributors accountable for the operations, strategy, performance, and growth of strategic Flex programs.</span></li><li><span>Hire, coach, and evaluate direct reports, fostering high performance and career growth.</span></li><li><span>Strengthen leadership capabilities within your teams, instilling strong management and decision-making practices.</span></li><li><span>Evolve team structure to align with scaling needs, client demands, and product maturity.</span></li></ul><div><b></b></div><div><b>Program &amp; Portfolio Oversight</b><b></b></div><ul><li><span>Own business outcomes across a portfolio of Flex programs, balancing client delivery, operational KPIs, and risk management.</span></li><li><span>Apply deep Demand Response expertise to mentor managers and teams on strategies that improve customer enrollment, event participation, and overall program performance.</span></li><li><span>Guide teams through escalations and complex problem resolution.</span></li><li><span>Standardize delivery expectations, reporting, and success measures across teams.</span></li><li><span>Provide capacity planning and resource forecasting for 12+ months.</span></li><li><span>Influence product and program design by applying wholesale market knowledge to support Flex’s expansion into ISO/RTO-integrated programs.</span></li></ul><div><b></b></div><div><b>Strategic Partnerships</b><b></b></div><ul><li><span>Collaborate with Product, Engineering, and Revenue leaders to influence roadmaps and operational decisions.</span></li><li><span>Collaborate with Marketing and Partnerships teams to design and execute program growth strategies.</span></li><li><span>Define how Operations engages with cross-functional teams to deliver client value, improve efficiency, and scale effectively.</span></li><li><span>Represent operational priorities and constraints in strategic planning forums.</span></li></ul><div><b></b></div><div><b>System &amp; Process Evolution</b><b></b></div><ul><li><span>Drive continuous improvement through tooling, metrics, documentation, and workflow refinement.</span></li><li><span>Ensure your teams are set up for scale, quality, and resilience.</span></li><li><span>Champion QA/QC, performance monitoring, and delivery standardization efforts.</span></li></ul><div></div><div><b>What you bring to Uplight:</b></div><div></div><ul><li><span>8+ years in operations, program delivery, or client services, including 3+ years managing people managers or senior ICs.</span></li><li><span>2+ years of hands-on experience in Demand Response and wholesale electricity market operations (ISO/RTO).</span></li><li><span>Proven success scaling systems, leading high-performing teams, and delivering complex programs.</span></li><li><span>Exceptional leadership, prioritization, and stakeholder management skills.</span></li><li><span>Strong data fluency (SQL, dashboards, monitoring tools) and experience working closely with product and engineering teams.</span></li><li><span>Skilled communicator with a track record of influencing senior leaders and driving cross-functional alignment.</span></li></ul><div></div><div>Don’t meet every single requirement? Studies have shown that women, marginalized genders and people of color are less likely to apply to jobs unless they meet every single qualification. At Uplight we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.</div><div><b></b></div><div><b>Why Join Uplight in Leading the Fight Against Climate Change?</b><b></b></div><div>At Uplight, we're not just offering a job – we're offering a chance to be part of the solution to one of the world's biggest challenges. As a certified B Corporation, we're deeply committed to both social and environmental responsibility. Here's why you should join our team of passionate Uplighters:</div><ul><li><b></b><span><b>Make a Meaningful Impact:</b> Your work directly impacts our mission of decarbonization and building a more sustainable future.</span></li><li><b></b><span><b>Grow Your Career:</b> We offer ample advancement opportunities, robust learning and development programs, and a supportive team environment that fosters collaboration and innovation.</span></li><li><b></b><span><b>Thrive:</b>&nbsp; We offer comprehensive benefits, including flexible time off, generous parental leave, a wellness stipend, and work flexibility to help you thrive both personally and professionally.</span></li><li><b></b><span><b>Belong to an Inclusive Community:</b> We celebrate diversity and foster an inclusive workplace where everyone feels respected, empowered, and heard. Our Employee Resource Groups offer opportunities to connect with colleagues who share your interests and backgrounds.</span></li><li><b></b><span><b>Be Part of a Growing Movement:</b> Join a team of dedicated individuals who are passionate about creating a more sustainable future. We offer a collaborative environment where your ideas are valued and your contributions recognized. Together, we can build a brighter tomorrow.</span></li></ul><div></div><div>To learn more about our comprehensive benefits package and other perks, visit <a href="http://uplight.com/careers"><span>uplight.com/careers</span></a>&nbsp;</div><div></div><div><b>Salary Range:</b> $112,000 to&nbsp; $140,000 + Bonus&nbsp;</div><div></div><div><b>Application Deadline:</b> September 15, 2025</div><div></div><div>In accordance with the Colorado Equal Pay for Equal Work Act, the approximate annual base compensation range is listed above. The actual offer, reflecting the total compensation package and benefits, will be determined by a number of factors including the applicant's experience, knowledge, skills, and abilities, as well as internal equity among our team.&nbsp;</div><div></div><div>Uplight provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race (including hair texture and hairstyles), color, religion (including head coverings), age, sex, national origin, disability status (including neurodivergence), genetics, protected veteran status, sexual orientation, gender identity or expression, neurotypicality, or any other characteristic protected by federal, state or local laws.</div></div><div></div>

Senior Manager, Flex Operations

About the Job

About the Company

Uplight

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