The Role and Accountabilities<ul><li>Accurately and efficiently process delegate registrations using internal systems.</li><li>Set up events in CRM and CVENT platforms in collaboration with the wider team.</li><li>Provide support to delegates throughout the booking process as needed.</li><li>Manage invoicing, credit control, and refund processing for delegate and sponsorship transactions.</li><li>Oversee the end-to-end customer service experience for each event.</li><li>Track payments and manage debt to ensure revenue is secured prior to events and assist with aged debt resolution.</li><li>Support the implementation and management of delegate networking platforms.</li><li>Source and coordinate with on-site registration providers for large-scale events.</li><li>Handle visa application processes for international delegates.</li><li>Prepare all registration-related administration pre-event and reconcile post-event data with accuracy.</li><li>Ensure compliance with Trade Sanctions and VAT regulations where applicable.</li><li>Collaborate with tech and IT teams to drive continuous system improvements.</li></ul>Travel internationally to manage on-site registration and deliver exceptional customer service

Our price data, forecasts, and market analyses give our customers a strategic advantage in complex, volatile and often opaque markets. Our events provide immersive experiences to network, trade and discuss the critical issues of the day.
Lithium Hangar Holdco Limited is the ultimate holding company for the Fastmarkets group of companies. Lithium Hangar Holdco Limited (14476245) is a company registered in England and Wales and is controlled by funds managed and/or advised by Astorg. Astorg is a European private equity firm with over &euro;20 billion of assets under management.

Registration and Customer Service Executive (Hybrid)

About the Job

About the Company

Fastmarkets Ltd

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