Job title: Head of User ExperienceLocation: London / Bristol / EdinburghSalary: £115,000 - £136,000Team: User ExperienceReporting To: Director of User ExperienceKaluza reimagines energy to bring net-zero within everyone’s reach. The Kaluza Platform enables energy utilities to unlock the full value of a radically changing energy system and propel us to a future where renewable energy is sustainable, affordable and accessible for all. From automating and simplifying core operations including billing to create a lower-cost, higher-engagement experience, to optimising energy usage across smart devices in the home, we turn tough challenges into win-win-win outcomes for customers, suppliers and the energy system. We have a strong flexible, hybrid working ethos, we aim to be as flexible as possible to balance work with life. As a company we come together annually for our conference and end of year celebrations! What will I be doing?The ideal candidate is a seasoned UX leader with a strong background in product-led organisations, a deep understanding of complex digital ecosystems, and a proven ability to lead and mentor high-performing design teams. As a Head of User Experience under the leadership of the Director of User Experience, you will champion  the overarching UX strategy for our global product suite and alongside our Head of UX leading UX for delivery, you will ensure a seamless user experience between our core products and client-specific solutions.You will partner with the centralised enablement functions (led by the Director of UX) to leverage the design system, information architecture principles, and user research findings to align with Global Product Managers and Engineering leadership, influence global product roadmaps and ensure our products are not only intuitive but also scalable.You will manage and develop a talented group of Designers and an active member of the senior UX leadership team, focusing on improved ways of working and team health. Alongside your peers from Product and Engineering, you’ll work with the Growth and Pre-Sales teams to provide them with user insights and articulate the value of our products' user experience to prospective and current clients.About You  Ideally you’ll be/have<ul><li>Experience in a senior Design/UX leadership role, with a proven track record of managing and mentoring UX teams, preferably with leaders reporting to you.</li><li>A hands-on leader who is highly analytical, resourceful, customer focused, and team oriented, taking on end-to-end ownership.</li><li>Proficiency with modern UX tools and methodologies (e.g., Figma, user research platforms, design systems, journey management).</li><li>Extensive proven experience designing for complex, multi-faceted digital products informed by research.</li><li>Strong strategic thinking and a deep understanding of how to connect UX strategy to business objectives.</li><li>You achieve commercial impact and business growth through your teams</li><li>Excellent communication, presentation, and interpersonal skills, with the ability to influence stakeholders at all levels.</li><li>A growth mindset, viewing challenges as opportunities for learning and improvement.</li><li>Strong relationship-building skills both with clients and internal teams.</li><li>Comfortable with the ambiguity that comes from working in a fast-paced environment and adaptable to changing market needs</li></ul> What will set you apart <ul><li>Energy domain expertise </li><li>Ability to connect global strategy with regional nuances</li><li>Design Ops and process excellence</li><li>Experience with platform-level thinking</li><li>Effective use of AI in Design, not just as a feature</li></ul>Kaluza ValuesHere at Kaluza we have five core values that guide us as a business: We’re on a mission, We build together, We’re inclusive, We get it done, We communicate with purpose.Read more about our <a href="https://careers.kaluza.com/our-values">values over on our careers site.</a>From us you’ll get<ul><li>Pension Scheme</li><li>Discretionary Bonus Scheme</li><li>Private Medical Insurance + Virtual GP</li><li>Life Assurance</li><li>Access to Furthr - a Climate Action app</li><li>Free Mortgage Advice and Eye Tests</li><li>Perks at Work - access to thousands of retail discounts</li><li>5% Flex Fund to spend on the benefits you want most</li><li>26 days holiday</li></ul><ul><li>Flexible bank holidays, giving you an additional 8 days which you can choose to take whenever you like</li></ul><ul><li>Progressive leave policies with no qualifying service periods, including 26 weeks full pay if you have a new addition to your family </li><li>Dedicated personal learning and home office budgets</li><li>Flexible working — we trust you to work in a way that suits your lifestyle</li><li>And more…</li></ul>We want the best peopleWe’re keen to meet people from all walks of life — our view is that the more inclusive we are, the better our work will be. We want to build teams which represent a variety of experiences, perspectives and skills, and we recognise talent on the basis of merit and potential.We understand some people may not apply for jobs unless they tick every box. But if you're excited about joining us and think you have some of what we're looking for, even if you're not 100% sure, we'd still love to hear from you.Find out more about working in <a href="http://kaluza.com">Kaluza</a> on our <a href="https://careers.kaluza.com/">careers page</a> and <a href="https://www.linkedin.com/company/kaluza/">LinkedIn</a>.

Kaluza is the intelligent energy platform enabling the world&rsquo;s largest energy companies to lead the way in the energy transition. From revolutionising energy retail operations to smart electric vehicle charging, our software is empowering energy suppliers to deliver market-leading experiences for their customers and drive decarbonisation.&nbsp;
Launching in 2019, we&rsquo;ve grown rapidly to over 400 employees across the UK, Portugal and the US. We pride ourselves on technical excellence and building a platform that has a real, positive impact in a fast-evolving industry.&nbsp;
We&rsquo;re on the lookout for talented problem solvers, who are determined to make a difference to the world. Sound like you? Find out more about life at Kaluza&nbsp;<a class="body-text-link hyperlink" href="https://careers.kaluza.com/life-at-kaluza">here</a>.

Head of User Experience

Job title: Head of User ExperienceLocation: London / Bristol / EdinburghSalary: £115,000 - £136,000Team: User ExperienceReporting To: Director of User ExperienceKaluza reimagines energy to bring net-zero within everyone’s reach. The Kaluza Platform enables energy utilities to unlock the full value of a radically changing energy system and propel us to a future where renewable energy is sustainable, affordable and accessible for all.&nbsp;From automating and simplifying core operations including billing to create a lower-cost, higher-engagement experience, to optimising energy usage across smart devices in the home, we turn tough challenges into win-win-win outcomes for customers, suppliers and the energy system.&nbsp;We have a strong flexible, hybrid working ethos, we aim to be as flexible as possible to balance work with life. As a company we come together annually for our conference and end of year celebrations!&nbsp;What will I be doing?The ideal candidate is a seasoned UX leader with a strong background in product-led organisations, a deep understanding of complex digital ecosystems, and a proven ability to lead and mentor high-performing design teams.&nbsp;As a Head of User Experience under the leadership of the Director of User Experience, you will champion&nbsp; the overarching UX strategy for our global product suite and alongside our Head of UX leading UX for delivery, you will ensure a seamless user experience between our core products and client-specific solutions.You will partner with the centralised enablement functions (led by the Director of UX) to leverage the design system, information architecture principles, and user research findings to align with Global Product Managers and Engineering leadership, influence global product roadmaps and ensure our products are not only intuitive but also scalable.You will manage and develop a talented group of Designers and an active member of the senior UX leadership team, focusing on improved ways of working and team health.&nbsp;Alongside your peers from Product and Engineering, you’ll work with the Growth and Pre-Sales teams to provide them with user insights and articulate the value of our products' user experience to prospective and current clients.About You&nbsp;&nbsp;Ideally you’ll be/have<ul><li>Experience in a senior Design/UX leadership role, with a proven track record of managing and mentoring UX teams, preferably with leaders reporting to you.</li><li>A hands-on leader who is highly analytical, resourceful, customer focused, and team oriented, taking on end-to-end ownership.</li><li>Proficiency with modern UX tools and methodologies (e.g., Figma, user research platforms, design systems, journey management).</li><li>Extensive proven experience designing for complex, multi-faceted digital products informed by research.</li><li>Strong strategic thinking and a deep understanding of how to connect UX strategy to business objectives.</li><li>You achieve commercial impact and business growth through your teams</li><li>Excellent communication, presentation, and interpersonal skills, with the ability to influence stakeholders at all levels.</li><li>A growth mindset, viewing challenges as opportunities for learning and improvement.</li><li>Strong relationship-building skills both with clients and internal teams.</li><li>Comfortable with the ambiguity that comes from working in a fast-paced environment and adaptable to changing market needs</li></ul> What will set you apart&nbsp;<ul><li>Energy domain expertise&nbsp;</li><li>Ability to connect global strategy with regional nuances</li><li>Design Ops and process excellence</li><li>Experience with platform-level thinking</li><li>Effective use of AI in Design, not just as a feature</li></ul>Kaluza ValuesHere at Kaluza we have five core values that guide us as a business:&nbsp;We’re on a mission, We build together, We’re inclusive, We get it done, We communicate with purpose.Read more about our <a href="https://careers.kaluza.com/our-values">values over on our careers site.</a>From us you’ll get<ul><li>Pension Scheme</li><li>Discretionary Bonus Scheme</li><li>Private Medical Insurance + Virtual GP</li><li>Life Assurance</li><li>Access to Furthr - a Climate Action app</li><li>Free Mortgage Advice and Eye Tests</li><li>Perks at Work - access to thousands of retail discounts</li><li>5% Flex Fund to spend on the benefits you want most</li><li>26 days holiday</li></ul><ul><li>Flexible bank holidays, giving you an additional 8 days which you can choose to take whenever you like</li></ul><ul><li>Progressive leave policies with no qualifying service periods, including 26 weeks full pay if you have a new addition to your family&nbsp;</li><li>Dedicated personal learning and home office budgets</li><li>Flexible working — we trust you to work in a way that suits your lifestyle</li><li>And more…</li></ul>We want the best peopleWe’re keen to meet people from all walks of life — our view is that the more inclusive we are, the better our work will be. We want to build teams which represent a variety of experiences, perspectives and skills, and we recognise talent on the basis of merit and potential.We understand some people may not apply for jobs unless they tick every box. But if you're excited about joining us and think you have some of what we're looking for, even if you're not 100% sure, we'd still love to hear from you.Find out more about working in <a href="http://kaluza.com">Kaluza</a> on our <a href="https://careers.kaluza.com/">careers page</a> and <a href="https://www.linkedin.com/company/kaluza/">LinkedIn</a>.&nbsp;&nbsp;

Head of User Experience

About the Job

About the Company

Kaluza

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