Working at Freudenberg: We will wow your world!<h1>Responsibilities:</h1><ul><li>Follow up critical items together with the master scheduler in order to have materials produce on time to full fill shipping schedule based on customer demand.</li><li>Coordinate with finished goods warehouse pre-shipments and shipments to ensure on time delivery to the customers.</li><li>OTD follow up in daily basis.</li><li>Monitoring ASN sent to customers in every shipment to assure compliance and avoiding misalignment in front of customer system.</li><li>Working with customers continuously having strong communication and high level commitment vs every customer requirement.</li><li>Follow up on customer concerns getting involve additional departments in necessary case.</li><li>Working on customer service portals as required in order to provide response on specific requirements as an action plan, shipment promise date, customer concerns, etc.</li><li>Material planning, inventory management and control.</li><li>Monitoring and controlling transactions with traffic responsible and with brokers or carriers/ forwarder to ensure completion of processes on time.</li><li>Follow up in container management customer system to guarantee continues flow of dunnage to support production and customer shipments on time.</li></ul><h1>Qualifications:</h1>Experience more than 2 years. Knowledge in material planning, inventory, supplier management, customer management, traffic and import process. Advanced English.*“Temporary role (6 months, extendable based on business needs), available exclusively for candidates located in Toluca or nearby cities.”*The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law.Vibracoustic Toluca S.A. de C.V.

Freudenberg e-Power Systems is one of the world's leading suppliers of emission-neutral energy systems for heavy-duty applications. With its experience and expertise in battery and fuel cell technology, the company offers tailor-made solutions, in particular combined systems, for sustainable and economical e-mobility. With over 800 employees, Freudenberg e-Power Systems supports its customers from application development through to production, commissioning and service.
The company is part of the global Freudenberg Group, which has four business areas: Seals and Vibration Control Technology, Nonwovens and Filtration, Household Products as well as Specialties and Others. In 2022 the Group generated sales of more than 11 billion euros and employed more than 50,000 associates in around 60 countries.

Customer Service (Temporary)

Working at Freudenberg: We will wow your world!<h1>Responsibilities:</h1><ul><li>Follow up critical items together with the master scheduler in order to have materials produce on time to full fill shipping schedule based on customer demand.</li><li>Coordinate with finished goods warehouse pre-shipments and shipments to ensure on time delivery to the customers.</li><li>OTD follow up in daily basis.</li><li>Monitoring ASN sent to customers in every shipment to assure compliance and avoiding misalignment in front of customer system.</li><li>Working with customers continuously having strong communication and high level commitment vs every customer requirement.</li><li>Follow up on customer concerns getting involve additional departments in necessary case.</li><li>Working on customer service portals as required in order to provide response on specific requirements as an action plan, shipment promise date, customer concerns, etc.</li><li>Material planning, inventory management and control.</li><li>Monitoring and controlling transactions with traffic responsible and with brokers or carriers/ forwarder to ensure completion of processes on time.</li><li>Follow up in container management customer system to guarantee continues flow of dunnage to support production and customer shipments on time.</li></ul><h1>Qualifications:</h1>Experience more than 2 years. Knowledge in material planning, inventory, supplier management, customer management, traffic and import process. Advanced English.*“Temporary role (6 months, extendable based on business needs), available exclusively for candidates located in Toluca or nearby cities.”*The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law.Vibracoustic Toluca S.A. de C.V.

Customer Service (Temporary)

About the Job

About the Company

Freudenberg

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