The Incident Management Coordinator (IMC) is part of a regional traffic incident management operations team that works to provide safe and efficient clearance of roadway incidents, and to enhance highway-responder safety at traffic incidents. This is accomplished through (not all inclusive):<ul><li>Close coordination with the regional Traffic Operations Centers in Salem, Virginia.</li><li>Close coordination and engagement with various highway responders such as law enforcement, DOT, fire and rescue, and towing and recovery companies.</li><li>Responding to major traffic incidents to provide information and asset coordination for VDOT.</li><li>Involvement in traffic management planning for events that pose a large impact on the region (e.g., festivals, concerts, major highway construction / maintenance projects, federal government events).</li><li>Developing and maintaining relationships among the highway responder community to strengthen interagency coordination and communication at traffic incidents.</li><li>Contributing to after-action reviews to promote improved coordination between the responding agencies during traffic incident management.</li><li>Conducting training for DOT and partnering agencies on traffic incident management and highway responder safety.</li><li>IMPORTANT:  Positional responsibilities are at times performed outdoors along the roadsides in an uncontrolled work environment.</li></ul>What you need to be successful in this role:<ul><li>Keen situational awareness and attention to safety.</li><li>In depth experience in emergency response operations (e.g., fire and rescue, law enforcement).</li><li>Ability to respond calmly and effectively in emergency situations.</li><li>Ability to effectively problem solve and apply critical thinking to traffic operations incidents.</li><li>Ability to make sound decisions during emergency situations and, or for time sensitive situations.</li><li>Ability to work independently while also able to work effectively in coordination with a group.</li><li>Professional presentation and proficient interpersonal skill for effective communication with stakeholders.</li><li>Proficient use of computers for job-related administration (e.g., incident reports, training materials, communication).</li><li>Experience in application and use of the Incident Command System</li><li>Regional familiarization (geography and roadways).</li><li>Ability to accomplish and maintain training and certification requirements (e.g., First Aid &amp; CPR, ICS).</li><li>Radio and telecommunications skills.</li></ul>

AECOM is the world&rsquo;s trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle &ndash; from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $14.4 billion in fiscal year 2023. See how we are delivering sustainable legacies for generations to come at aecom.com and @AECOM.

Area Traffic Incident Management Coordinator 

The Incident Management Coordinator (IMC) is part of a regional traffic incident management operations team that works to provide safe and efficient clearance of roadway incidents, and to enhance highway-responder safety at traffic incidents. This is accomplished through (not all inclusive):<ul><li>Close coordination with the regional Traffic Operations Centers in Salem, Virginia.</li><li>Close coordination and engagement with various highway responders such as law enforcement, DOT, fire and rescue, and towing and recovery companies.</li><li>Responding to major traffic incidents to provide information and asset coordination for VDOT.</li><li>Involvement in traffic management planning for events that pose a large impact on the region (e.g., festivals, concerts, major highway construction / maintenance projects, federal government events).</li><li>Developing and maintaining relationships among the highway responder community to strengthen interagency coordination and communication at traffic incidents.</li><li>Contributing to after-action reviews to promote improved coordination between the responding agencies during traffic incident management.</li><li>Conducting training for DOT and partnering agencies on traffic incident management and highway responder safety.</li><li>IMPORTANT:&nbsp; Positional responsibilities are at times performed outdoors along the roadsides in an uncontrolled work environment.</li></ul>What you need to be successful in this role:<ul><li>Keen situational awareness and attention to safety.</li><li>In depth experience in emergency response operations (e.g., fire and rescue, law enforcement).</li><li>Ability to respond calmly and effectively in emergency situations.</li><li>Ability to effectively problem solve and apply critical thinking to traffic operations incidents.</li><li>Ability to make sound decisions during emergency situations and, or for time sensitive situations.</li><li>Ability to work independently while also able to work effectively in coordination with a group.</li><li>Professional presentation and proficient interpersonal skill for effective communication with stakeholders.</li><li>Proficient use of computers for job-related administration (e.g., incident reports, training materials, communication).</li><li>Experience in application and use of the Incident Command System</li><li>Regional familiarization (geography and roadways).</li><li>Ability to accomplish and maintain training and certification requirements (e.g., First Aid &amp; CPR, ICS).</li><li>Radio and telecommunications skills.</li></ul>

Area Traffic Incident Management Coordinator

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AECOM

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