Role OVO-ViewTeam: Fulfil PODHub Based - Hybrid for allSalary banding: £45,770 - £65,906Experience: Mid-level - ExpertWorking pattern: Full-TimeReporting to: Senior Data Analytics ManagerSponsorship: Unfortunately we are unable to offer sponsorship for this role.This role in 3 words: Partner, Team manager, Driving high standardsTop 3 qualities for this role: Motivator, Stakeholder Management, Innovator Where you’ll work:Depending on the needs of your business area, we expect hub based people to be in the office at least once a week, and to go to OVO Connection events in-person. You’ll be assigned to the closest one of our three hub offices, Bristol, Glasgow, or London; unless your role requires field-based work. Each hub has accessible spaces to park your laptop, is designed to inspire people, help them connect and bring big ideas to life.Everyone belongs at OVOAt OVO, we are on a mission to solve one of humanity's biggest challenges, the climate crisis. And we know it takes all of us to change the world. That's why we need diverse people from all abilities, gender identities, ethnicities, ages, sexual orientations, life experiences and backgrounds to join us.Teamworking for the planetEverything we do here spins around <a href="https://company.ovo.com/planzero/">Plan Zero.</a> So, naturally, the team you’ll be joining plays a gigantic role in making that happen. Here’s how:At OVO, we want to work towards zero carbon living by giving people a tangible understanding of their carbon footprint and clear ways to reduce it, using technology to drive progress. Fulfilment is right at the center of providing customers with the inspiration, information, products and tools they need to take their homes and cars on the journey to zero carbon.We’re hiring world class change leaders. Each role that we are hiring plays their own part in our mission; our role is to become the best in class energy provider, creating effortless customer experience built on trust and getting things right, first time. We do this through finding and working on the problems that matter most to our customers and employees. This role in a nutshell:We are looking for a highly skilled leader to join our dynamic Fulfil Pod, where you will lead a team of experienced analysts to provide insight and reporting on all things fulfilment, across both the Pod and the Functional area.You will bring thought leadership and problem solving skills, partnering with others in Fulfilment to ensure that change aligns to our strategic goals and the benefits can be tracked. You will enjoy the detail of metering processes and build a deep understanding of the end to end whilst being able to filter and prioritise the highest value analytical opportunities to lead delivery of these. Your key outcomes will be:<ul><li>Leading and mentoring a team, fostering a collaborative environment and ensuring the team delivers impactful work of a high quality.</li><li>Partnering with the pod and the function to improve end-to-end processes within Fulfilment, supporting both OVO’s 2 Year Plan and the longer term strategy in Fulfilment.</li><li>Managing conflicting priorities, using agile methodologies to understand the value and size of projects and ensuring they support business priorities.</li><li>Using your analytical skillset to support the business in understanding the customer.</li><li>Acting as a champion for analytics - improving data maturity and literacy within the team and with those using our data. Making sure that data use is meeting ethical and legal standards.</li><li>Identifying opportunities for analytical insight, proactively highlighting where action is required to resolve adverse performance or opportunities exist to improve performance.</li><li>Collaborating with top leadership (Directors and VPs) in shaping their domains, particularly from a data perspective. Bringing thought leadership on strategy, and how we can use the technologies of the future to shape our direction.</li><li>Contributing to and challenging business priorities at the top level, using data to support any opinions on objectives. Ensuring data is being used to drive decisions and maximise opportunities.</li><li>Actively supporting and coaching the development of a team through dedicated frameworks such as development plans and career guidance. </li></ul>You’ll be a successful Analytics Manager at OVO if you…<ul><li>Are comfortable leading a team of analysts to deliver data led change - helping them to understand the impact of their work and how it is connected to the wider business strategy, create clear development plans with an investment in your team’s technical skills.</li><li>Are passionate about partnering with senior leaders to drive better decisions - delivering reporting and analytics to make recommendations on key business strategies. Using your analytical skillset to partner with the business and ensure actions being taken are moving us in the right direction.</li><li>Value and promote the benefit of best in practice data quality - improving our data quality using the data maturity framework set by our Data governance team to make it easier for us to look at performance data end-to-end.</li><li>Are able to lead prioritisation calls with senior leaders - creating business cases for large projects and able to lead conversations to effectively prioritise whilst trading off against capacity for functional priorities.</li><li>Have mastery of the key technical skills - Understands and addresses the factors for optimising SQL query performance and is competent in tuning them. Sets best practice and supports with troubleshooting and coaching for other members of the Analytics community. Knows different error handling techniques, including dealing with complexity issues.  Produces best in class visualisations that are varied and tell a story clearly.</li><li>Keep up to date with the latest analytical techniques  - is aware of how analytics is being used in other areas, both inside and outside of OVO, and brings that knowledge to fulfilment. Suggests work that can be done using the latest tools to bring value to the wider team.</li></ul>You won’t like this role if you…<ul><li>Have not previously worked in an analytics leadership role and are not able to coach others in ways of working.</li><li>Are not comfortable with ambiguity and fast pace change.</li><li>Are not open to new ways of working, adapting and merging of multiple methodologies.</li><li>Are not constantly thinking about ways to improve or challenge the status quo.</li><li>Are not passionate about contributing to our fight towards zero carbon living.</li><li>Are not able to work in a cross-functional team to understand a problem and get consensus on what needs to be done.</li></ul>Let’s talk about what’s in it for youWe’ll pay you between £45,770 and £65,906, depending on your specific skills and experience.We keep our pay ranges broad on purpose to give us, and you, flexibility to match your experience to our zero carbon mission.You’ll be eligible for an on-target bonus of 15%. We have one OVO bonus plan that focuses on the collective performance of our people to deliver our Plan Zero goal. We also offer plenty of green benefits and progressive policies to help you feel like you belong at OVO…and there’s flex pay. We'll give you 9% Flex Pay on top of your salary – 4% of this is auto enrolled into your pension, and the remaining 5% is yours to do what you like with. You can use this to buy from our extensive range of flexible benefits, including our green benefits which we've put at the heart of our offering, add to your pension or even take it as cash. Here’s a taster of what’s on offer: For starters, you’ll get 34 days of holiday (including bank holidays). For your health With benefits like a healthcare cash plan or private medical insurance depending on your career level, critical illness cover, life assurance, health assessments, and more For your wellbeing With gym membership, travel insurance, workplace ISA, will writing services, dental insurance, and more For your lifestyle With extra holiday buying, discount dining, home &amp; tech loans, and supporting your favourite charities with give-as-you-earn donations For your home  Get up to £400 towards any OVO Energy plan, plus great discounts on solar, smart thermostats and EV chargers For your commute Nab a great deal on ultra-low emission car leasing, plus our cycle to work scheme and public transport season ticket loans Want to hear about our full range of flexible benefits and progressive people policies? Our People Team can tell you everything you need to know.For your BelongingTo find better ways to support our people, we need to listen to each other’s experiences and find ways to build a truly inclusive and diverse workplace. As part of this, we have 8 Belonging Networks at OVO. Led by our people, for our people - so when you join OVO, you can play a part - big or small - with any of the Networks. It's up to you.Oh, and one last thing...We’d be thrilled if you tick off all our boxes, yet we also believe it’s just as important we tick off all of yours. And if you think you have most of what we’re looking for but not every single thing, go ahead and hit apply. We’d still love to hear from you!If you have any additional requirements, there’s a space to let us know on the application form; we want to make the process as easy and comfortable for you as possible.

OVO Energy is an independent energy technology company and supplier. The company was launched in 2009. OVO Energy is set to make energy cheaper, greener, and simpler. The company has brought great service, clear information, and honesty to a broken industry. These days our sights are set higher.

Analytics Manager

Role OVO-ViewTeam: Fulfil PODHub Based - Hybrid for allSalary banding: £45,770 - £65,906Experience: Mid-level - ExpertWorking pattern: Full-TimeReporting to: Senior Data Analytics ManagerSponsorship: Unfortunately we are unable to offer sponsorship for this role.This role in 3 words: Partner, Team manager, Driving high standardsTop 3 qualities for this role: Motivator, Stakeholder Management, Innovator&nbsp;Where you’ll work:Depending on the needs of your business area, we expect hub based people to be in the office at least once a week, and to go to OVO Connection events in-person.&nbsp;You’ll be assigned to the closest one of our three hub offices, Bristol, Glasgow, or London; unless your role requires field-based work. Each hub has accessible spaces to park your laptop, is designed to inspire people, help them connect and bring big ideas to life.Everyone belongs at OVOAt OVO, we are on a mission to solve one of humanity's biggest challenges, the climate crisis. And we know it takes all of us to change the world. That's why we need diverse people from all abilities, gender identities, ethnicities, ages, sexual orientations, life experiences and backgrounds to join us.Teamworking for the planetEverything we do here spins around <a href="https://company.ovo.com/planzero/">Plan Zero.</a> So, naturally, the team you’ll be joining plays a gigantic role in making that happen. Here’s how:At OVO, we want to work towards zero carbon living by giving people a tangible understanding of their carbon footprint and clear ways to reduce it, using technology to drive progress. Fulfilment is right at the center of providing customers with the inspiration, information, products and tools they need to take their homes and cars on the journey to zero carbon.We’re hiring world class change leaders. Each role that we are hiring plays their own part in our mission; our role is to become the best in class energy provider, creating effortless customer experience built on trust and getting things right, first time. We do this through finding and working on the problems that matter most to our customers and employees.&nbsp;This role in a nutshell:We are looking for a highly skilled leader to join our dynamic Fulfil Pod, where you will lead a team of experienced analysts to provide insight and reporting on all things fulfilment, across both the Pod and the Functional area.You will bring thought leadership and problem solving skills, partnering with others in Fulfilment to ensure that change aligns to our strategic goals and the benefits can be tracked. You will enjoy the detail of metering processes and build a deep understanding of the end to end whilst being able to filter and prioritise the highest value analytical opportunities to lead delivery of these.&nbsp;Your key outcomes will be:<ul><li>Leading and mentoring a team, fostering a collaborative environment and ensuring the team delivers impactful work of a high quality.</li><li>Partnering with the pod and the function to improve end-to-end processes within Fulfilment, supporting both OVO’s 2 Year Plan and the longer term strategy in Fulfilment.</li><li>Managing conflicting priorities, using agile methodologies to understand the value and size of projects and ensuring they support business priorities.</li><li>Using your analytical skillset to support the business in understanding the customer.</li><li>Acting as a champion for analytics - improving data maturity and literacy within the team and with those using our data. Making sure that data use is meeting ethical and legal standards.</li><li>Identifying opportunities for analytical insight, proactively highlighting where action is required to resolve adverse performance or opportunities exist to improve performance.</li><li>Collaborating with top leadership (Directors and VPs) in shaping their domains, particularly from a data perspective. Bringing thought leadership on strategy, and how we can use the technologies of the future to shape our direction.</li><li>Contributing to and challenging business priorities at the top level, using data to support any opinions on objectives. Ensuring data is being used to drive decisions and maximise opportunities.</li><li>Actively supporting and coaching the development of a team through dedicated frameworks such as development plans and career guidance.&nbsp;</li></ul>You’ll be a successful Analytics Manager at OVO if you…<ul><li>Are comfortable leading a team of analysts to deliver data led change - helping them to understand the impact of their work and how it is connected to the wider business strategy, create clear development plans with an investment in your team’s technical skills.</li><li>Are passionate about partnering with senior leaders to drive better decisions - delivering reporting and analytics to make recommendations on key business strategies. Using your analytical skillset to partner with the business and ensure actions being taken are moving us in the right direction.</li><li>Value and promote the benefit of best in practice data quality - improving our data quality using the data maturity framework set by our Data governance team to make it easier for us to look at performance data end-to-end.</li><li>Are able to lead prioritisation calls with senior leaders - creating business cases for large projects and able to lead conversations to effectively prioritise whilst trading off against capacity for functional priorities.</li><li>Have mastery of the key technical skills&nbsp;- Understands and addresses the factors for optimising SQL query performance and is competent in tuning them. Sets best practice and supports with troubleshooting and coaching for other members of the Analytics community. Knows different error handling techniques, including dealing with complexity issues.&nbsp; Produces best in class visualisations that are varied and tell a story clearly.</li><li>Keep up to date with the latest analytical techniques&nbsp; - is aware of how analytics is being used in other areas, both inside and outside of OVO, and brings that knowledge to fulfilment. Suggests work that can be done using the latest tools to bring value to the wider team.</li></ul>You won’t like this role if you…<ul><li>Have not previously worked in an analytics leadership role and are not able to coach others in ways of working.</li><li>Are not comfortable with ambiguity and fast pace change.</li><li>Are not open to new ways of working, adapting and merging of multiple methodologies.</li><li>Are not constantly thinking about ways to improve or challenge the status quo.</li><li>Are not passionate about contributing to our fight towards zero carbon living.</li><li>Are not able to work in a cross-functional team to understand a problem and get consensus on what needs to be done.</li></ul>Let’s talk about what’s in it for youWe’ll pay you between £45,770 and £65,906, depending on your specific skills and experience.We keep our pay ranges broad on purpose to give us, and you, flexibility to match your experience to our zero carbon mission.You’ll be eligible for an on-target bonus of 15%. We have one OVO bonus plan that focuses on the collective performance of our people to deliver our Plan Zero goal.&nbsp;We also offer plenty of green benefits and progressive policies to help you feel like you belong at OVO…and there’s flex pay. We'll give you 9% Flex Pay on top of your salary – 4% of this is auto enrolled into your pension, and the remaining 5% is yours to do what you like with. You can use this to buy from our extensive range of flexible benefits, including our green benefits which we've put at the heart of our offering, add to your pension or even take it as cash. Here’s a taster of what’s on offer:&nbsp;For starters, you’ll get 34 days of holiday (including bank holidays). For your health With benefits like a healthcare cash plan or private medical insurance depending on your career level, critical illness cover, life assurance, health assessments, and more For your wellbeing With gym membership, travel insurance, workplace ISA, will writing services, dental insurance, and more For your lifestyle With extra holiday buying, discount dining, home &amp; tech loans, and supporting your favourite charities with give-as-you-earn donations For your home&nbsp; Get up to £400 towards any OVO Energy plan, plus great discounts on solar, smart thermostats and EV chargers For your commute Nab a great deal on ultra-low emission car leasing, plus our cycle to work scheme and public transport season ticket loans Want to hear about our full range of flexible benefits and progressive people policies? Our People Team can tell you everything you need to know.For your BelongingTo find better ways to support our people, we need to listen to each other’s experiences and find ways to build a truly inclusive and diverse workplace. As part of this, we have 8 Belonging Networks at OVO. Led by our people, for our people - so when you join OVO, you can play a part - big or small - with any of the Networks. It's up to you.Oh, and one last thing...We’d be thrilled if you tick off all our boxes, yet we also believe it’s just as important we tick off all of yours. And if you think you have most of what we’re looking for but not every single thing, go ahead and hit apply. We’d still love to hear from you!If you have any additional requirements, there’s a space to let us know on the application form; we want to make the process as easy and comfortable for you as possible.

Analytics Manager

About the Job

About the Company

OVO Energy

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