Working at Freudenberg: We will wow your world!<h1>Responsibilities:</h1><ul><li>User Support- Utilize eHelp to field, record and document problem resolutions for end users. Recognize their needs, provide solutions related to the use of desktop software, hardware and common systems. Train users in efficient use of software and systems.</li><li>Business Analysis- Participate in the business planning process and align the IT functions to meet the business needs.</li><li>Software Design, Development and Implementation- Facilitate the design, development, automated installation, implementation and effective utilization of new software according to the agreed upon systems and architecture and infrastructure.</li><li>IT Organization support- Communicate with and support activities of the fellow IT staffs in Telecom &amp; Infrastructure - Enterprise Applications - ERP and PMO groups. Participate in SME group activities.</li><li>Training- Train users to use appropriate tools, services and to be self-sufficient. Train IT professionals for improving the tools and services. Train the business professionals for employing the analysis tools to generate information.</li><li>Administration- Coordinate internal and external technical resources to provide maintenance and support of installed I.T. infrastructure. Review proposed purchases for justification and adherence to standards.</li><li>Hardware- Help plan and manage the procurement, maintenance and disposition of obsolete computer equipment. Accurately record and track current IT assets in sites.</li><li>Phone Systems- Provide local support for the Telecommunications Strategy.</li></ul><h1>Qualifications:</h1><ul><li>High School Diploma or equivalent</li><li>Associate or bachelor’s degree in related field (preferred)</li><li>0-2 + years experience in similar role or IT experience</li><li>Able to speak/write in English language (multi-lingual preferred)</li><li>Understanding fundamental networking concepts, Microsoft Office Suite &amp; Operating systems (Windows and Server (AD, EntraID, InTune)</li><li>Understanding of basic computing hardware; desktop, laptop PC’s, printers.</li><li>Understanding of basic Information/Cyber Security practices</li><li>Strong sense of customer service/orientation </li><li>Strong oral and written communication skills, ability to explain technical topics in layman terms</li><li>Good analytical and problem-solving skills </li><li>Organization and planning skills to effectively prioritize and execute work</li><li>Effectively work as individual and/or with others to solve problems</li><li>Self-motivated and proactive to perform work and continue learning</li></ul>The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law.Freudenberg Medical srl.

Freudenberg e-Power Systems is one of the world's leading suppliers of emission-neutral energy systems for heavy-duty applications. With its experience and expertise in battery and fuel cell technology, the company offers tailor-made solutions, in particular combined systems, for sustainable and economical e-mobility. With over 800 employees, Freudenberg e-Power Systems supports its customers from application development through to production, commissioning and service.
The company is part of the global Freudenberg Group, which has four business areas: Seals and Vibration Control Technology, Nonwovens and Filtration, Household Products as well as Specialties and Others. In 2022 the Group generated sales of more than 11 billion euros and employed more than 50,000 associates in around 60 countries.

Jr IT Support Analyst

Working at Freudenberg: We will wow your world!<h1>Responsibilities:</h1><ul><li>User Support- Utilize eHelp to field, record and document problem resolutions for end users. Recognize their needs, provide solutions related to the use of desktop software, hardware and common systems. Train users in efficient use of software and systems.</li><li>Business Analysis- Participate in the business planning process and align the IT functions to meet the business needs.</li><li>Software Design, Development and Implementation- Facilitate the design, development, automated installation, implementation and effective utilization of new software according to the agreed upon systems and architecture and infrastructure.</li><li>IT Organization support- Communicate with and support activities of the fellow IT staffs in Telecom &amp; Infrastructure - Enterprise Applications - ERP and PMO groups. Participate in SME group activities.</li><li>Training- Train users to use appropriate tools, services and to be self-sufficient. Train IT professionals for improving the tools and services. Train the business professionals for employing the analysis tools to generate information.</li><li>Administration- Coordinate internal and external technical resources to provide maintenance and support of installed I.T. infrastructure. Review proposed purchases for justification and adherence to standards.</li><li>Hardware- Help plan and manage the procurement, maintenance and disposition of obsolete computer equipment. Accurately record and track current IT assets in sites.</li><li>Phone Systems- Provide local support for the Telecommunications Strategy.</li></ul><h1>Qualifications:</h1><ul><li>High School Diploma or equivalent</li><li>Associate or bachelor’s degree in related field (preferred)</li><li>0-2 + years experience in similar role or IT experience</li><li>Able to speak/write in English language (multi-lingual preferred)</li><li>Understanding fundamental networking concepts, Microsoft Office Suite &amp; Operating systems (Windows and Server (AD, EntraID, InTune)</li><li>Understanding of basic computing hardware; desktop, laptop PC’s, printers.</li><li>Understanding of basic Information/Cyber Security practices</li><li>Strong sense of customer service/orientation </li><li>Strong oral and written communication skills, ability to explain technical topics in layman terms</li><li>Good analytical and problem-solving skills </li><li>Organization and planning skills to effectively prioritize and execute work</li><li>Effectively work as individual and/or with others to solve problems</li><li>Self-motivated and proactive to perform work and continue learning</li></ul>The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law.Freudenberg Medical srl.

Jr IT Support Analyst

About the Job

About the Company

Freudenberg

Similar Jobs

IT Support Engineer

IT Support Engineer

Systems Analyst - iSeries

Systems Analyst - iSeries

Sr. Desktop Support Analyst

Sr. Desktop Support Analyst

IT Desktop Specialist

IT Desktop Specialist

IT Service Desk Analyst

IT Service Desk Analyst

IT Support Technician

IT Support Technician

IT Business Applications Engineer

IT Business Applications Engineer

IT Specialist

IT Specialist

IT Specialist

IT Specialist

IT Business Systems Analysis Junior Professional

IT Business Systems Analysis Junior Professional