About Oshkosh Defense, an Oshkosh companyOshkosh Defense stands behind those who dedicate their lives to protecting others.  As an industry-leading tactical vehicle manufacturer, every day we strive to meet or exceed our customers' ever-changing needs with next generation defense technologies and advanced systems.  We operate with unparalleled commitment to those who depend on our products and services worldwide to perform their missions.The Warranty Analyst is responsible for providing leadership and direction to exceed quality standards and customers’ expectations with continuous improvements to reduce labor and material costs.*This position working primarily remote with the expectation to come on-site in Oshkosh, WI approximately 1-2 times a month.                                                                                                            YOUR IMPACTThese duties are not meant to be all-inclusive, and other duties may be assigned:<ul><li>Document and maintain all warranty repairs by means of a database filing system.</li><li>Work with engineering and manufacturing personnel to resolve repetitive warranty claims.</li><li>Develop, document, and maintain training for all three levels of Service Technicians.</li><li>Contact customers to schedule a Service Technician to perform warranty repairs on the road.</li><li>Set up all necessary connections for the Service Technicians on the road; this would include flights, rental cars, hotels, money, and working locations.</li><li>Develop a list of emergency contacts for all Service Technicians when on the road.</li><li>Maintain a strong background of new products developed by Oshkosh Defense.</li><li>Exhibit good computer skills using One-World and Microsoft Office systems.</li><li>Initiate work order numbers for incoming warranty.</li></ul>MINIMUM QUALIFICATIONS<ul><li>Bachelor’s degree in a related field and two (2) or more years of relevant experience (equivalent to eight (8) years total in education and experience); or an equivalent combination of education and experience that demonstrates the ability to perform the essential functions of the role. </li></ul>STANDOUT QUALIFICATIONS<ul><li>Strong verbal presentation and written communication skills</li><li>Excellent time management and organizational skills</li><li>Microsoft Office proficiency (Excel).</li><li>Experience with E1 and Power BI is a plus.</li><li>Experience with International Shipping is a plus.</li></ul>WORKING CONDITIONS The following represents general working conditions for this office-based role. Specific conditions may vary depending on business needs and individual circumstances.<ul><li>This role is primarily performed in a professional office environment with standard lighting, ventilation, and temperature-controlled settings.</li><li>Duties are largely sedentary, requiring extended periods of sitting and using a computer and telephone.</li><li>Visual acuity to operate a computer and read documents is required, along with auditory ability to participate in virtual and in-person meetings.</li><li>Occasional movement within the office environment is necessary, including walking short distances, standing, or reaching for files.</li><li>Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this role.</li></ul>Pay Range:$56,600.00 - $88,400.00<div><div><div><div><div><div><div><div>The above pay range reflects the minimum and maximum target pay for the position across all U.S. locations. Within this range, individual pay is determined by various factors, including the scope and responsibilities of the role, the candidate's experience, education and skills, as well as the equity of pay among team members in similar positions. Beyond offering a competitive total rewards package, we prioritize a people-first culture and offer various opportunities to support team member growth and success.</div></div></div></div></div></div></div></div>Oshkosh is committed to working with and offering reasonable accommodation to job applicants with disabilities. If you need assistance or an accommodation due to disability for any part of the employment process, please contact us at corporatetalentacquisition@oshkoshcorp.com.Oshkosh Corporation is a merit-based Equal Opportunity Employer. Job opportunities are open for application to all qualified individuals and selection decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other protected characteristic. To the extent that information is provided or collected regarding categories as provided by law it will in no way affect the decision regarding an employment application.Oshkosh Corporation will not discharge or in any manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with Oshkosh Corporation's legal duty to furnish information.Certain positions with Oshkosh Corporation require access to controlled goods and technologies subject to the International Traffic in Arms Regulations or the Export Administration Regulations. Applicants for these positions may need to be "U.S. Persons," as defined in these regulations. Generally, a "U.S. Person" is a U.S. citizen, lawful permanent resident, or an individual who has been admitted as a refugee or granted asylum.

Moving the world forward Oshkosh is an industrial technology company of approximately 17,000 team members, that designs and manufactures some of the world&rsquo;s toughest specialty and access equipment under the brands of JLG&reg;, Hinowa, Pierce&reg;, Power Towers, MAXIMETAL, Oshkosh&reg; Defense, McNeilus&reg;, IMT&reg;, Jerr-Dan&reg;, Frontline&trade; Communications, Oshkosh&reg; Airport Products, Oshkosh&reg; AeroTech and Pratt Miller. We make a difference in people&rsquo;s lives by creating mission-critical equipment that serves the everyday hero. Our innovation is people focused and developed by sharing advances across our portfolio of companies. For us, it&rsquo;s about moving the world forward through building, serving and protecting communities. Our purpose: Make a difference in people&rsquo;s lives.

Warranty Analyst

About Oshkosh Defense, an Oshkosh companyOshkosh Defense stands behind those who dedicate their lives to protecting others. &nbsp;As an industry-leading tactical vehicle manufacturer, every day we strive to meet or exceed our customers' ever-changing needs with next generation defense technologies and advanced systems. &nbsp;We operate with unparalleled commitment to those who depend on our products and services worldwide to perform their missions.The Warranty Analyst is responsible for providing leadership and direction to exceed quality standards and customers’ expectations with continuous improvements to reduce labor and material costs.*This position working primarily remote with the expectation to come on-site in Oshkosh, WI approximately 1-2 times a month. &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;YOUR IMPACTThese duties are not meant to be all-inclusive, and other duties may be assigned:<ul><li>Document and maintain all warranty repairs by means of a database filing system.</li><li>Work with engineering and manufacturing personnel to resolve repetitive warranty claims.</li><li>Develop, document, and maintain training for all three levels of Service Technicians.</li><li>Contact customers to schedule a Service Technician to perform warranty repairs on the road.</li><li>Set up all necessary connections for the Service Technicians on the road; this would include flights, rental cars, hotels, money, and working locations.</li><li>Develop a list of emergency contacts for all Service Technicians when on the road.</li><li>Maintain a strong background of new products developed by Oshkosh Defense.</li><li>Exhibit good computer skills using One-World and Microsoft Office systems.</li><li>Initiate work order numbers for incoming warranty.</li></ul>MINIMUM QUALIFICATIONS<ul><li>Bachelor’s degree in a related field and two (2) or more years of relevant experience (equivalent to eight (8) years total in education and experience); or an equivalent combination of education and experience that demonstrates the ability to perform the essential functions of the role. </li></ul>STANDOUT QUALIFICATIONS<ul><li>Strong verbal presentation and written communication skills</li><li>Excellent time management and organizational skills</li><li>Microsoft Office proficiency (Excel).</li><li>Experience with E1 and Power BI is a plus.</li><li>Experience with International Shipping is a plus.</li></ul>WORKING CONDITIONS The following represents general working conditions for this office-based role. Specific conditions may vary depending on business needs and individual circumstances.<ul><li>This role is primarily performed in a professional office environment with standard lighting, ventilation, and temperature-controlled settings.</li><li>Duties are largely sedentary, requiring extended periods of sitting and using a computer and telephone.</li><li>Visual acuity to operate a computer and read documents is required, along with auditory ability to participate in virtual and in-person meetings.</li><li>Occasional movement within the office environment is necessary, including walking short distances, standing, or reaching for files.</li><li>Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this role.</li></ul>Pay Range:$56,600.00 - $88,400.00<div><div><div><div><div><div><div><div>The above pay range reflects the minimum and maximum target pay for the position across all U.S. locations. Within this range, individual pay is determined by various factors, including the scope and responsibilities of the role, the candidate's experience, education and skills, as well as the equity of pay among team members in similar positions. Beyond offering a competitive total rewards package, we prioritize a people-first culture and offer various opportunities to support team member growth and success.</div></div></div></div></div></div></div></div>Oshkosh is committed to working with and offering reasonable accommodation to job applicants with disabilities. If you need assistance or an accommodation due to disability for any part of the employment process, please contact us at corporatetalentacquisition@oshkoshcorp.com.Oshkosh Corporation is a merit-based Equal Opportunity Employer.&nbsp;Job opportunities are open for application to all qualified individuals and selection decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other protected characteristic. To the extent that information is provided or collected regarding categories as provided by law it will in no way affect the decision regarding an employment application.Oshkosh Corporation will not discharge or in any manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with Oshkosh Corporation's legal duty to furnish information.Certain positions with Oshkosh Corporation require access to controlled goods and technologies subject to the International Traffic in Arms Regulations or the Export Administration Regulations. Applicants for these positions may need to be "U.S. Persons," as defined in these regulations. Generally, a "U.S. Person" is a U.S. citizen, lawful permanent resident, or an individual who has been admitted as a refugee or granted asylum.

Warranty Analyst

About the Job

About the Company

Oshkosh Corporation

Similar Jobs