Role Overview: We are looking for a motivated and detail-oriented IT Support Officer with a passion for technology, problem-solving, and customer service. You will be responsible for providing first-level technical support to employees, troubleshooting hardware and software issues, and ensuring smooth day-to-day IT operations.What You’ll Do:<ul> <li>Provide first-line technical support to staff via phone, email, or in person.</li> <li>Install, configure, and maintain hardware, software, and network systems.</li> <li>Troubleshoot and resolve basic IT issues (e.g., connectivity, login, and system errors).</li> <li>Assist in setting up new user accounts, profiles, and access permissions.</li> <li>Support the maintenance of IT assets, inventory, and documentation.</li> <li>Escalate complex issues to senior IT staff when necessary.</li> <li>Ensure compliance with IT policies, procedures, and security best practices.</li> <li>Provide support for meetings and virtual conferencing tools. </li> </ul> RequirementsWhat You’ll Need: <ul> <li>Bachelor’s degree or HND in Computer Science, Information Technology, or related field.</li> <li>Basic knowledge of computer hardware, operating systems, and networking concepts.</li> <li>Strong problem-solving and communication skills.</li> <li>Ability to work independently and collaboratively in a team.</li> <li>Eagerness to learn and grow in a fast-paced environment.</li> <li>Previous internship or work experience in IT support. </li> </ul>Benefits<ul> <li>Competitive pay &amp; benefits </li> <li>Premium Health insurance cover</li> <li>Consistent Learning and Development</li> </ul>

MAX is building Africa's largest mobility-tech platform and providing commercial drivers with vehicle subscriptions for high-performance and low-emission vehicles, en route to empowering 100 million Africans by giving them tools to create wealth.

IT Support

Role Overview:&nbsp;We are looking for a motivated and detail-oriented IT Support Officer with a passion for technology, problem-solving, and customer service. You will be responsible for providing first-level technical support to employees, troubleshooting hardware and software issues, and ensuring smooth day-to-day IT operations.What You’ll Do:<ul> <li>Provide first-line technical support to staff via phone, email, or in person.</li> <li>Install, configure, and maintain hardware, software, and network systems.</li> <li>Troubleshoot and resolve basic IT issues (e.g., connectivity, login, and system errors).</li> <li>Assist in setting up new user accounts, profiles, and access permissions.</li> <li>Support the maintenance of IT assets, inventory, and documentation.</li> <li>Escalate complex issues to senior IT staff when necessary.</li> <li>Ensure compliance with IT policies, procedures, and security best practices.</li> <li>Provide support for meetings and virtual conferencing tools. </li> </ul> RequirementsWhat You’ll Need:&nbsp;<ul> <li>Bachelor’s degree or HND in Computer Science, Information Technology, or related field.</li> <li>Basic knowledge of computer hardware, operating systems, and networking concepts.</li> <li>Strong problem-solving and communication skills.</li> <li>Ability to work independently and collaboratively in a team.</li> <li>Eagerness to learn and grow in a fast-paced environment.</li> <li>Previous internship or work experience in IT support. </li> </ul>Benefits<ul> <li>Competitive pay &amp; benefits </li> <li>Premium Health insurance cover</li> <li>Consistent Learning and Development</li> </ul>

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MAX

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