The Team Lead reports to the O2C SDL in the Center and is an active member of the Europe Global Business Services (GBS) Collections leadership team. The Team Lead engages with finance and operational personnel to deliver results in alignment with Europe financial targets primarily focused on billing, cash and DSO. The primary responsibility of the Collections Lead is to drive performance, implement policy change and manage collection resource to support the Europe business lines. This role is responsible for supporting and implementing continuous improvement and requires a client-focused mind-set as well as strong analytical and organizational skills.Role responsibilities: • Drives collection activity against predefined targets linking closely across all end markets and business lines to balance performance • Interacts with Operational personnel regarding matters related to collection activity to maximise performance. • Has a constant collaboration and interactions with the onshore Working Capital Management Team regarding matters related to collections activity • Ensures the appliance of the standard processes across all locations and ensures consistent performance. • Manages a Collections Team including periods of planned and unplanned leave. • Motivates and appraises a Collections Team including target and goal setting. • Implements career development to Collections Teams including both internal and external CPD. • Participates as a member of the Europe Collections strategy team and works with the O2C SDL to implement strategies and drive objectives for the Europe GBS collections organisation. • Promotes and implements an environment that maximises productivity and service effectiveness, professional development, open communication, and teamwork. • Assists the O2C SDL in the delivery of the team’s results in alignment with Europe’s financial targets. • Ensures full compliance with Sarbanes Oxley controls.

AECOM is the world&rsquo;s trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle &ndash; from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $14.4 billion in fiscal year 2023. See how we are delivering sustainable legacies for generations to come at aecom.com and @AECOM.

Credit & Collections Supervisor

The Team Lead reports to the O2C SDL in the Center and is an active member of the Europe Global Business Services (GBS) Collections leadership team. The Team Lead engages with finance and operational personnel to deliver results in alignment with Europe financial targets primarily focused on billing, cash and DSO. The primary responsibility of the Collections Lead is to drive performance, implement policy change and manage collection resource to support the Europe business lines. This role is responsible for supporting and implementing continuous improvement and requires a client-focused mind-set as well as strong analytical and organizational skills.Role responsibilities:&nbsp;• Drives collection activity against predefined targets linking closely across all end markets and business lines to balance performance • Interacts with Operational personnel regarding matters related to collection activity to maximise performance. • Has a constant collaboration and interactions with the onshore Working Capital Management Team regarding matters related to collections activity • Ensures the appliance of the standard processes across all locations and ensures consistent performance. • Manages a Collections Team including periods of planned and unplanned leave. • Motivates and appraises a Collections Team including target and goal setting. • Implements career development to Collections Teams including both internal and external CPD. • Participates as a member of the Europe Collections strategy team and works with the O2C SDL to implement strategies and drive objectives for the Europe GBS collections organisation. • Promotes and implements an environment that maximises productivity and service effectiveness, professional development, open communication, and teamwork. • Assists the O2C SDL in the delivery of the team’s results in alignment with Europe’s financial targets. • Ensures full compliance with Sarbanes Oxley controls.

Credit & Collections SupervisorNew

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AECOM

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