About OtovoFounded in Oslo, Norway, we aim to change how people consume energy in their homes through a better, cleaner, cheaper solution: photovoltaic panels.Over the years, Otovo has developed a marketplace and tools allowing customers to quickly obtain an offer for a solar installation on their roofs. Also, we provide installers with work where they can bid and price their services for PV projects. With our technology, we bring customers and installers together efficiently and effectively to make solar more affordable for everyone.By joining the international team Madrid, you will have plenty of opportunities to learn!About your role We are looking for a driven, knowledgeable, and collaborative Technical Support to join our European Operations Center (EOC) in Madrid. In this role, you will act as a technical expert and problem solver, ensuring the quality and reliability of our solar installations across Europe. You will work closely with installation partners, manufacturers, and internal stakeholders to improve outcomes for our customers.You will be responsible for ensuring that every solar installation we deliver meets the highest standards of safety, quality, and customer satisfaction.Your responsibilities will include<ul><li>Serve our installed base of customers by handling technical questions and resolving issues.</li><li>Collaborate with installers and manufacturers to build and optimize technical solutions, ensuring systems perform as expected.</li><li>Act as a technical advisor for local Operations, Sales, and Account Management teams to support technical decisions.</li><li>Plan and evaluate installation quality audits performed by external auditors.</li><li>Ensure continuous improvement of installation quality, documentation, and technical procedures.</li></ul>What is expected from you:<ul><li>Portuguese or French (C1- Native) language skills required</li><li>1-2 years of work experience</li><li>Excellent communication, problem-solving, and decision-making skills</li><li>Solid knowledge of solar energy systems</li><li>Understanding of electrical regulations and safety standards</li><li>Strong customer focus and collaborative mindset</li><li>Fluency in English (spoken and written) to coordinate internationally</li><li>A strong team player who enjoys sharing knowledge and learning from others</li></ul>What do we offer you?<ul><li>Transport card (tax benefit)</li><li>Restaurant card (tax benefit)</li><li>Hybrid work options</li><li>Full remote work for 4 weeks a year</li><li>Nursery support</li><li>Health insurance</li><li>Optional pension plan</li><li>Language learning support</li><li>Friday beers in the office and also Fruit and free coffee.</li><li>Career development</li><li>An international team and a mission that matters</li></ul>Otovo is a mission-driven company with an innovative culture that values employee well-being and development. If you are passionate about renewable energy and want to work for a company that is making a positive impact on the world - apply today!

To homeowners, Otovo is the easiest way to get solar panels on the roof. We are a marketplace organizing a network of hundreds of local, high quality energy installers that we have vetted thoroughly. We use our proprietary technology to analyse the potential of any home and advise precisely about the ideal project.  Founded in Oslo in 2016, our team consists of engineers, programmers and technical consultants located in Oslo, Stockholm, Paris, Madrid, Warsaw and Milan. In France, we are known as “In Sun We Trust”, the result of the merger with the French solar energy startup. We have sold and completed thousands of solar energy projects across Europe and aim to become the continent’s no.1 residential solar energy company.  Otovo is financially solid, being backed by some of Scandinavia’s major investment entities, notably Axel Johnson of Sweden, Norway’s municipal pension fund (KLP), and Nysnø, the Norwegian green sovereign investment fund.


Technical Support (Portuguese speakers)

About OtovoFounded in Oslo, Norway, we aim to change how people consume energy in their homes through a better, cleaner, cheaper solution: photovoltaic panels.Over the years, Otovo has developed a marketplace and tools allowing customers to quickly obtain an offer for a solar installation on their roofs. Also, we provide installers with work where they can bid and price their services for PV projects. With our technology, we bring customers and installers together efficiently and effectively to make solar more affordable for everyone.By joining the international team Madrid, you will have plenty of opportunities to learn!About your role We are looking for a driven, knowledgeable, and collaborative Technical Support to join our European Operations Center (EOC) in Madrid. In this role, you will act as a technical expert and problem solver, ensuring the quality and reliability of our solar installations across Europe. You will work closely with installation partners, manufacturers, and internal stakeholders to improve outcomes for our customers.You will be responsible for ensuring that every solar installation we deliver meets the highest standards of safety, quality, and customer satisfaction.Your responsibilities will include<ul><li>Serve our installed base of customers by handling technical questions and resolving issues.</li><li>Collaborate with installers and manufacturers to build and optimize technical solutions, ensuring systems perform as expected.</li><li>Act as a technical advisor for local Operations, Sales, and Account Management teams to support technical decisions.</li><li>Plan and evaluate installation quality audits performed by external auditors.</li><li>Ensure continuous improvement of installation quality, documentation, and technical procedures.</li></ul>What is expected from you:<ul><li>Portuguese or French (C1- Native) language skills required</li><li>1-2 years of work experience</li><li>Excellent communication, problem-solving, and decision-making skills</li><li>Solid knowledge of solar energy systems</li><li>Understanding of electrical regulations and safety standards</li><li>Strong customer focus and collaborative mindset</li><li>Fluency in English (spoken and written) to coordinate internationally</li><li>A strong team player who enjoys sharing knowledge and learning from others</li></ul>What do we offer you?<ul><li>Transport card (tax benefit)</li><li>Restaurant card (tax benefit)</li><li>Hybrid work options</li><li>Full remote work for 4 weeks a year</li><li>Nursery support</li><li>Health insurance</li><li>Optional pension plan</li><li>Language learning support</li><li>Friday beers in the office and also Fruit and free coffee.</li><li>Career development</li><li>An international team and a mission that matters</li></ul>Otovo is a mission-driven company with an innovative culture that values employee well-being and development. If you are passionate about renewable energy and want to work for a company that is making a positive impact on the world - apply today!

Technical Support (Portuguese speakers)

About the Job

About the Company

Otovo

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