Join our dynamic team at TOMRA Food as a Field Service Engineer, where you'll play a pivotal role in ensuring the seamless operation of our cutting-edge food sorting systems. We're seeking a highly skilled and motivated individual to take on the challenge of providing top-notch customer service, encompassing commissioning, operation, testing, integration, optimisation, maintenance, training, and repair activities primarily in France.Reporting directly to our French Team Leader, you'll be an integral part of our field service team. Based ideally in the North of France between Paris and Lille, you'll be responsible for promptly responding to equipment and customer issues both on-site and remotely. Your expertise will be crucial in delivering detailed field reports following each installation or technical intervention, while also conducting training sessions for our customers' maintenance and service staff.This role offers the perfect blend of hands-on work and independent problem-solving, making it an ideal fit for a passionate engineering enthusiast. This role offers the perfect blend of hands-on work and independent problem-solving, making it an ideal fit for a passionate engineering enthusiast. With approximately 80% domestic travel across north of France.Role and Responsibilities:<ul><li>Efficiently deliver field service work to meet cost and time objectives.</li><li>Ensure optimal performance of TOMRA Food sorting machines to exceed customer expectations.</li><li>Diagnose and resolve equipment issues, conducting necessary repairs.</li><li>Collaborate with internal departments to enhance customer support processes.</li><li>Conduct installations and adjustments to TOMRA Food equipment as required.</li><li>Provide comprehensive training to customers on the operations and maintenance of our systems.</li><li>Maintain accurate and detailed field reports to guide administrative follow-up procedures.</li></ul>

TOMRA was founded on an innovation in 1972 that began with the design, manufacturing and sale of reverse vending machines (RVMs) for automated collection of used beverage containers. Today TOMRA provides technology-led solutions that enable the circular economy with advanced collection and sorting systems that optimize resource recovery and minimize waste in the food, recycling and mining industries.

Field Service Technician

Join our dynamic team at TOMRA Food as a Field Service Engineer, where you'll play a pivotal role in ensuring the seamless operation of our cutting-edge food sorting systems. We're seeking a highly skilled and motivated individual to take on the challenge of providing top-notch customer service, encompassing commissioning, operation, testing, integration, optimisation, maintenance, training, and repair activities primarily in France.Reporting directly to our French Team Leader, you'll be an integral part of our field service team.&nbsp;Based ideally in the North of France between Paris and Lille,&nbsp;you'll be responsible for promptly responding to equipment and customer issues both on-site and remotely. Your expertise will be crucial in delivering detailed field reports following each installation or technical intervention, while also conducting training sessions for our customers' maintenance and service staff.This role offers the perfect blend of hands-on work and independent problem-solving, making it an ideal fit for a passionate engineering enthusiast. This role offers the perfect blend of hands-on work and independent problem-solving, making it an ideal fit for a passionate engineering enthusiast. With approximately 80% domestic travel across north of France.Role and Responsibilities:<ul><li>Efficiently deliver field service work to meet cost and time objectives.</li><li>Ensure optimal performance of TOMRA Food sorting machines to exceed customer expectations.</li><li>Diagnose and resolve equipment issues, conducting necessary repairs.</li><li>Collaborate with internal departments to enhance customer support processes.</li><li>Conduct installations and adjustments to TOMRA Food equipment as required.</li><li>Provide comprehensive training to customers on the operations and maintenance of our systems.</li><li>Maintain accurate and detailed field reports to guide administrative follow-up procedures.</li></ul>

Field Service Technician

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About the Company

Tomra

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