Location:Zurich, Zurich, SwitzerlandJob ID: R0107920Date Posted:2025-10-01Company Name:HITACHI ENERGY LTDProfession (Job Category):Quality ManagementJob Schedule: Full timeRemote:NoJob Description:The opportunityWith our Gas insulated switchgear factory, we are producing cutting age equipment with the target to support the energy transition and to bring a sustainable future for all of us and for next generations. Being a part of our team, you can bring the value for the company, but for the society as well. With increasing demand in our equipment and with priority of the company on the Quality of products and customers support, we are expanding our team with the position of Customer quality engineer. The role that combines technical skills as well as soft skills for direct customer collaboration, what makes it super interesting and dynamic. With the valuable contributions you will make a direct impact on the future of the company. Join our diverse, talented, performing and supportive team. How you'll make an impact<ul><li>Lead root cause analysis of failures on GIS</li><li>Drive cases affecting many different customers</li><li>Owner of internal and external customer complaints and ensure a fast and sustainable solution to customer issues</li><li>Prepare and present reports to internal and external stakeholders</li><li>Run improvement projects on specific topics </li><li>Provide support for and / or lead on-site investigations</li><li>Identify improvements and drive the implementation</li><li>Prepare method statements for troubleshooting cases</li></ul>Your background<ul><li>Bachelor or master’s degree in electrical engineering, knowledge of electrical power systems</li><li>Background in electrical engineering and/or gas-insulated switchgear field </li><li>Fluent English skills, German and any other language are beneficial</li><li>Experience in quality management and / or project management will be considered a plus</li><li>Good communication and cultural sensitivity</li><li>Willingness to travel if needed (max. 10%)</li></ul>More about usOur flexible work practices help you optimize personal and business performance while creating an environment where all employees can develop their skills and grow.  <h2>Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a <a href="https://www.hitachienergy.com/contact-us/general-inquiry?type=I+have+a+General+question">general inquiry form</a> on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.</h2><h2>This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response. </h2>

Hitachi Energy is a global technology leader that is advancing a sustainable energy future for all. We serve customers in the utility, industry and infrastructure sectors with innovative solutions and services across the value chain. Together with customers and partners, we pioneer technologies and enable the digital transformation required to accelerate the energy transition towards a carbon-neutral future. We are advancing the world&rsquo;s energy system to become more sustainable, flexible and secure whilst balancing social, environmental and economic value. Hitachi Energy has a proven track record and unparalleled installed base in more than 140 countries.

Customer Quality Engineer 80 - 100% (f/m/d)

Location:Zurich, Zurich, SwitzerlandJob ID: R0107920Date Posted:2025-10-01Company Name:HITACHI ENERGY LTDProfession (Job Category):Quality ManagementJob Schedule:&nbsp;Full timeRemote:NoJob Description:The opportunityWith our Gas insulated switchgear factory, we are producing cutting age equipment with the target to support the energy transition and to bring a sustainable future for all of us and for next generations. Being a part of our team, you can bring the value for the company, but for the society as well.&nbsp;With increasing demand in our equipment and with priority of the company on the Quality of products and customers support, we are expanding our team with the position of Customer quality engineer. The role that combines technical skills as well as soft skills for direct customer collaboration, what makes it super interesting and dynamic. With the valuable contributions you will make a direct impact on the future of the company. Join our diverse, talented, performing and supportive team.&nbsp;How you'll make an impact<ul><li>Lead root cause analysis of failures on GIS</li><li>Drive cases affecting many different customers</li><li>Owner of internal and external customer complaints and ensure a fast and sustainable solution to customer issues</li><li>Prepare and present reports to internal and external stakeholders</li><li>Run improvement projects on specific topics&nbsp;</li><li>Provide support for and / or lead on-site investigations</li><li>Identify improvements and drive the implementation</li><li>Prepare method statements for troubleshooting cases</li></ul>Your background<ul><li>Bachelor or master’s degree in electrical engineering, knowledge of electrical power systems</li><li>Background in electrical engineering and/or gas-insulated switchgear field&nbsp;</li><li>Fluent English skills, German and any other language are beneficial</li><li>Experience in quality management and / or project management will be considered a plus</li><li>Good communication and cultural sensitivity</li><li>Willingness to travel if needed (max. 10%)</li></ul>More about usOur flexible work practices help you optimize personal and business performance while creating an environment where all employees can develop their skills and grow. &nbsp;<h2>Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a <a href="https://www.hitachienergy.com/contact-us/general-inquiry?type=I+have+a+General+question">general inquiry form</a> on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.</h2><h2>This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.&nbsp;</h2>

Customer Quality Engineer 80 - 100% (f/m/d)

About the Job

About the Company

HITACHI ENERGY

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