Requisition ID:  91139 Florida Power &amp; Light Company is the largest electric utility in the U.S., providing reliable energy to nearly 12 million Floridians. With one of the nation’s most fuel-efficient, cost-effective power generation fleets and industry-leading reliability, we’re redefining what’s possible in energy. Want to be part of something powerful? Join our outstanding team and help shape the future of energy. Position Specific DescriptionThe Knowledge Management Specialist role works to drive adoption and impact of the enterprise knowledge platform.  They will do this by curating high-quality content, engaging the user community, and enabling knowledge transfer through structured change management and training. Ensuring business units actively use the platform to capture, share, and apply knowledge. The position’s responsibilities include working with employees at all levels across the enterprise to sustain and grow the company’s Knowledge Sharing (KS) program.  This individual will lead the activities associated with creating and launching new Knowledge Sharing Networks (Communities of Practice) and maintaining and continuously improving existing networks. The position serves as the primary Knowledge Management contact for executive sponsors and leaders of the various networks. This employee is also responsible for leading working sessions with network leaders and core team members to assess current levels of value to identify and champion opportunities for business impact. Specific Responsibilities Include:<ul><li>Maintain, validate, tag knowledge assets. Generate and implement ideas that will help continuously improve the knowledge sharing program and its KPIs. Conduct quarterly KPI/progress reviews with leaders; support at least two cross-functional KM initiatives annually.</li><li>Develop and publish regular communication to and from the platform with companywide stakeholders; work closely with the Marketing and Communications department to spearhead general promotions and communication campaign</li><li>Design and implement change management plans for major enhancements, issue timely communications for all platform updates; Lead the design, development, and deployment of KS related trainings and material as needed.</li><li>Monitor and resolve network issues within; complete quarterly network health checks and analyze to solve problems and launch improved functionality.</li><li>Collaborate on an on-going basis with end users, internal stakeholders and KS IT Systems programmer(s) and team.</li></ul> Capabilities<ul><li>Strong skills in knowledge management practices, content governance, and taxonomy design.</li><li>Demonstrated experience in community engagement and change management communications.</li><li>Ability to train leaders and SMEs; confident facilitator with cross-functional teams.</li><li>Analytical mindset; able to track, interpret, and report KPIs to business stakeholders.</li><li>High accountability and follow-through; able to manage multiple initiatives with tight deadlines.</li><li>leadership and high-level communication.  The ability to build relationships with leaders and establish repour with a network throughout the company and its stakeholders.  </li></ul>Preferred Qualifications <ul><li>Experience with Platform ownership or SaaS background</li><li>Experience with Project management</li><li>Experience with M365 (specifically Power Apps and SharePoint)</li><li>Experience with software development</li><li>Experience with graphic design</li><li>Experience with Confluence</li><li>Experience with information search</li><li>Experience with meta data strategy</li><li>Experience with information taxonomies</li><li>Experience with public speaking</li><li>Experience with customer service</li></ul>

NextEra Energy, Inc. (NYSE: NEE) is a leading clean energy company headquartered in Juno Beach, Florida. NextEra Energy owns two electric companies in Florida: Florida Power &amp; Light Company, which serves more than five million customer accounts in Florida and is the largest rate-regulated electric utility in the United States as measured by retail electricity produced and sold; and Gulf Power Company, which serves more than 460,000 customers in eight counties throughout Northwest Florida. NextEra Energy also owns a competitive energy business, NextEra Energy Resources, LLC, which, together with its affiliated entities, is the world&rsquo;s largest generator of renewable energy from the wind and sun and a world leader in battery storage. Through its subsidiaries, NextEra Energy generates clean, emissions-free electricity from eight commercial nuclear power units in Florida, New Hampshire, Iowa and Wisconsin. A Fortune 200 company and included in the S&amp;P 100 index, NextEra Energy has been recognized often by third parties for its efforts in sustainability, corporate responsibility, ethics and compliance, and diversity. NextEra Energy is ranked No. 1 in the electric and gas utilities industry on Fortune&rsquo;s 2019 list of &ldquo;World&rsquo;s Most Admired Companies&rdquo; and ranked among the top 25 on Fortune&rsquo;s 2018 list of companies that &ldquo;Change the World.&rdquo;

Knowledge Management Specialist

Requisition ID:&nbsp; 91139&nbsp;Florida Power &amp; Light Company is the largest electric utility in the U.S., providing reliable energy to nearly 12 million Floridians. With one of the nation’s most fuel-efficient, cost-effective power generation fleets and industry-leading reliability, we’re redefining what’s possible in energy. Want to be part of something powerful? Join our outstanding team and help shape the future of energy.&nbsp;Position Specific DescriptionThe Knowledge Management Specialist role works to drive adoption and impact of the enterprise knowledge platform.&nbsp; They will do this by curating high-quality content, engaging the user community, and enabling knowledge transfer through structured change management and training. Ensuring business units actively use the platform to capture, share, and apply knowledge.&nbsp;The position’s responsibilities include working with employees at all levels across the enterprise to sustain and grow the company’s Knowledge Sharing (KS) program.&nbsp; This individual will lead the activities associated with creating and launching new Knowledge Sharing Networks (Communities of Practice) and maintaining and continuously improving existing networks. The position serves as the primary Knowledge Management contact for executive sponsors and leaders of the various networks. This employee is also responsible for leading working sessions with network leaders and core team members to assess current levels of value to identify and champion opportunities for business impact.&nbsp;Specific Responsibilities Include:<ul><li>Maintain, validate, tag knowledge assets. Generate and implement ideas that will help continuously improve the knowledge sharing program and its KPIs. Conduct quarterly KPI/progress reviews with leaders; support at least two cross-functional KM initiatives annually.</li><li>Develop and publish regular communication to and from the platform with companywide stakeholders; work closely with the Marketing and Communications department to spearhead general promotions and communication campaign</li><li>Design and implement change management plans for major enhancements, issue timely communications for all platform updates; Lead the design, development, and deployment of KS related trainings and material as needed.</li><li>Monitor and resolve network issues within; complete quarterly network health checks and analyze to solve problems and launch improved functionality.</li><li>Collaborate on an on-going basis with end users, internal stakeholders and KS IT Systems programmer(s) and team.</li></ul>&nbsp;Capabilities<ul><li>Strong skills in knowledge management practices, content governance, and taxonomy design.</li><li>Demonstrated experience in community engagement and change management communications.</li><li>Ability to train leaders and SMEs; confident facilitator with cross-functional teams.</li><li>Analytical mindset; able to track, interpret, and report KPIs to business stakeholders.</li><li>High accountability and follow-through; able to manage multiple initiatives with tight deadlines.</li><li>leadership and high-level communication.&nbsp; The ability to build relationships with leaders and establish repour with a network throughout the company and its stakeholders.&nbsp;&nbsp;</li></ul>Preferred Qualifications&nbsp;<ul><li>Experience with Platform ownership or SaaS background</li><li>Experience with Project management</li><li>Experience with M365 (specifically Power Apps and SharePoint)</li><li>Experience with software development</li><li>Experience with graphic design</li><li>Experience with Confluence</li><li>Experience with information search</li><li>Experience with meta data strategy</li><li>Experience with information taxonomies</li><li>Experience with public speaking</li><li>Experience with customer service</li></ul>

Knowledge Management Specialist

About the Job

About the Company

NextEra Energy

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