LocationUS IL - ChicagoBusiness - Wealth SolutionsBrookfield Wealth Solutions (“BWS”; NYSE/TSX: BNT) is focused on securing the financial futures of individuals and institutions through a range of retirement services, wealth protection products and tailored capital solutions. Through our operating subsidiaries, we offer a broad range of insurance products and services, including annuities, personal and commercial property and casualty insurance and life insuranceBrookfield CultureBrookfield has a unique and dynamic culture.  We seek team members who have a long-term focus and whose values align with our Attributes of a Brookfield Leader:  Entrepreneurial, Collaborative and Disciplined.  Brookfield is committed to the development of our people through challenging work assignments and exposure to diverse businesses. Job DescriptionResponsibilities:<ul><li>Acts as part of the receptionist team, serving as the primary point of contact for the main company reception line.</li><li>Co-manages the corporate switchboard, RingCentral call tree, fielding all business calls, website inquiries, and routing calls accordingly.</li><li>Coordinates reception coverage with primary and secondary back-up support teams.</li><li>Maintains, audits, and updates call transfer guide to reflect business changes and needs.</li><li>Produces inbound call metrics, reports trends to key stakeholders, and identifies opportunities for improvement.</li><li>Greets all visitors in a friendly and professional manner, announcing on-site visitors and coordinates with appropriate business point of contact to escort the visitor to the designated meeting/event location.</li><li>Coordinates with building security and property management to ensure office upkeep and personnel safety.</li><li>Oversees the receipt and delivery of incoming and outgoing mail &amp; packages, supporting the centralized mail process in place for the company.</li><li>Supports internal group administrative and engagement efforts, SharePoint, Yammer, email communications, etc..</li><li>Contributes to the safety and security of the office environment by monitoring access of on-site visitors utilizing the access control platforms &amp; software.</li><li>Provides additional support to the office services team on a day-to-day basis, assisting with opening &amp; closing procedures, maintaining stock &amp; inventory, and managing upkeep of breakroom &amp; first aid/safety equipment.</li><li>Supports departmental employee engagement efforts by aiding in the planning and execution of local events &amp; initiatives, in line with the annual plan and budget.</li><li>Maintains service &amp; support standards by aligning local procedures with departmental best practices and peer guidance.</li><li>Manages local conference rooms and associated calendars by ensuring efficient utilization of available resources and assuring that they are adequately equipped with supplies, technology resources are functional, and catering needs are handled as requested by internal customers.</li><li>Supports the Office Services team with all space management, via software platform utilization.</li><li>Responsible for maintaining, stocking, and taking inventory of front office supplies.</li><li>Oversees and tracks local vendor deliverables to ensure consistent and accurate accounting procedures.</li><li>Receives, manages, and completes service tickets associated with departmental tasks, including but not limited to supply orders, access control, mail &amp; shipping support, and general inquiries.</li><li>Promotes office health &amp; safety measures by serving as office fire safety delegate and receiving CPR training &amp; certification.</li><li>Must be available to work onsite, Monday through Friday from 8am to 5pm local time. Variations to these hours will be based on business needs and will be communicated accordingly in advance.</li><li>Serves as a backup resource for critical failover functions, including claims check printing and mailroom operations, during unforeseen events or disruptions affecting the primary location.</li><li>Collaborates with teams such as Claims, Accounts Payable, and Mailroom staff to ensure seamless execution of failover processes when required.</li><li>Maintains and tests failover equipment and supplies regularly to ensure readiness, and participates in periodic training and cross-training sessions to retain functional knowledge of these operations.</li><li>Acts as a liaison between the local office and Business Continuity/Disaster Recovery teams, ensuring clear and consistent communication during the activation of failover procedures.</li><li>Other duties as assigned.</li></ul>Travel Requirements: Under 5% required.Qualifications:<ul><li>High school diploma or equivalent required, some college coursework preferred.</li><li>Prior experience in a customer service-related position.</li><li>Prior experience in a corporate receptionist or office services-related position is preferred.</li><li>Prior insurance experience is preferred (to address the complex understanding of the business required to effectively field calls).</li><li>Proficient in the use of computer programs, including Word, Excel, and Outlook (MS Office Suite).</li><li>Experienced in greeting and supporting guests, as well as employees, with inquiries using proper etiquette and professionalism.</li><li>Team spirit, enthusiasm, and ability to cooperate with others to accomplish goals.</li><li>Keyboard skills, minimum 40 wpm.</li><li>Strong verbal skills for enunciation and clarity in speech.</li><li>Strong customer focus.</li><li>Multitasking and prioritizing.</li><li>Dependability.</li><li>Ability to work under pressure.</li><li>Attention to detail.</li></ul>Physical Demands:Unless otherwise specified below as an essential function of the job, this role generally operates within a standard office environment (on-site); requiring the use of a PC and other related office equipment.<ul><li>Must be able to maintain/remain in a stationary position for extended periods of time. Includes activities such as standing and sitting. Frequently</li><li>Must be able to communicate with internal customers and/or external clients through the process of receiving and exchanging accurate information in these situations. Includes activities such as talking and hearing. Constantly</li><li>May be required to lift up to 25 lbs occasionally.</li><li>May be required to bend, reach, and stretch occasionally.</li><li>Dexterity of hands and fingers to operate a variety of standard office equipment.</li></ul>Brookfield is committed to maintaining a Positive Work Environment that is safe and respectful; our shared success depends on it.  Accordingly, we do not tolerate workplace discrimination, violence or harassment.We are proud to create a diverse environment and are proud to be an equal opportunity employer. We are grateful for your interest in this position, however, only candidates selected for pre-screening will be contacted.

Brookfield is invested in long-life, high-quality assets and businesses around the world that form the backbone of the global economy. With over $925 billion in assets under management, and over 100 years&rsquo; experience as an owner and operator, we put our own capital to work in virtually every transaction, aligning interests with our partners and investors, and bringing the strengths of our operational expertise, global reach and large-scale capital to bear in everything we do.
To learn more about our global businesses spanning renewable power and transition, infrastructure, real estate, private equity and credit, please visit www.brookfield.com.
Phishing and Fraudulent Websites Warning Please be aware of the misuse of the Brookfield name and brand by individuals and groups fraudulently publishing fake websites and engaging in &ldquo;phishing&rdquo; scams that seek personal or confidential information from potential job candidates. This includes the posting of fake Brookfield job offers on LinkedIn and other career sites.

Corporate Receptionist

LocationUS IL - ChicagoBusiness - Wealth SolutionsBrookfield Wealth Solutions (“BWS”; NYSE/TSX: BNT) is focused on securing the financial futures of individuals and institutions through a range of retirement services, wealth protection products and tailored capital solutions. Through our operating subsidiaries, we offer a broad range of insurance products and services, including annuities, personal and commercial property and casualty insurance and life insuranceBrookfield CultureBrookfield has a unique and dynamic culture.&nbsp; We seek team members who have a long-term focus and whose values align with our Attributes of a Brookfield Leader:&nbsp; Entrepreneurial, Collaborative and Disciplined.&nbsp; Brookfield is committed to the development of our people through challenging work assignments and exposure to diverse businesses. Job DescriptionResponsibilities:<ul><li>Acts as part of the receptionist team, serving as the primary point of contact for the main company reception line.</li><li>Co-manages the corporate switchboard, RingCentral call tree, fielding all business calls, website inquiries, and routing calls accordingly.</li><li>Coordinates reception coverage with primary and secondary back-up support teams.</li><li>Maintains, audits, and updates call transfer guide to reflect business changes and needs.</li><li>Produces inbound call metrics, reports trends to key stakeholders, and identifies opportunities for improvement.</li><li>Greets all visitors in a friendly and professional manner, announcing on-site visitors and coordinates with appropriate business point of contact to escort the visitor to the designated meeting/event location.</li><li>Coordinates with building security and property management to ensure office upkeep and personnel safety.</li><li>Oversees the receipt and delivery of incoming and outgoing mail &amp; packages, supporting the centralized mail process in place for the company.</li><li>Supports internal group administrative and engagement efforts, SharePoint, Yammer, email communications, etc..</li><li>Contributes to the safety and security of the office environment by monitoring access of on-site visitors utilizing the access control platforms &amp; software.</li><li>Provides additional support to the office services team on a day-to-day basis, assisting with opening &amp; closing procedures, maintaining stock &amp; inventory, and managing upkeep of breakroom &amp; first aid/safety equipment.</li><li>Supports departmental employee engagement efforts by aiding in the planning and execution of local events &amp; initiatives, in line with the annual plan and budget.</li><li>Maintains service &amp; support standards by aligning local procedures with departmental best practices and peer guidance.</li><li>Manages local conference rooms and associated calendars by ensuring efficient utilization of available resources and assuring that they are adequately equipped with supplies, technology resources are functional, and catering needs are handled as requested by internal customers.</li><li>Supports the Office Services team with all space management, via software platform utilization.</li><li>Responsible for maintaining, stocking, and taking inventory of front office supplies.</li><li>Oversees and tracks local vendor deliverables to ensure consistent and accurate accounting procedures.</li><li>Receives, manages, and completes service tickets associated with departmental tasks, including but not limited to supply orders, access control, mail &amp; shipping support, and general inquiries.</li><li>Promotes office health &amp; safety measures by serving as office fire safety delegate and receiving CPR training &amp; certification.</li><li>Must be available to work onsite, Monday through Friday from 8am to 5pm local time. Variations to these hours will be based on business needs and will be communicated accordingly in advance.</li><li>Serves as a backup resource for critical failover functions, including claims check printing and mailroom operations, during unforeseen events or disruptions affecting the primary location.</li><li>Collaborates with teams such as Claims, Accounts Payable, and Mailroom staff to ensure seamless execution of failover processes when required.</li><li>Maintains and tests failover equipment and supplies regularly to ensure readiness, and participates in periodic training and cross-training sessions to retain functional knowledge of these operations.</li><li>Acts as a liaison between the local office and Business Continuity/Disaster Recovery teams, ensuring clear and consistent communication during the activation of failover procedures.</li><li>Other duties as assigned.</li></ul>Travel Requirements: Under 5% required.Qualifications:<ul><li>High school diploma or equivalent required, some college coursework preferred.</li><li>Prior experience in a customer service-related position.</li><li>Prior experience in a corporate receptionist or office services-related position is preferred.</li><li>Prior insurance experience is preferred (to address the complex understanding of the business required to effectively field calls).</li><li>Proficient in the use of computer programs, including Word, Excel, and Outlook (MS Office Suite).</li><li>Experienced in greeting and supporting guests, as well as employees, with inquiries using proper etiquette and professionalism.</li><li>Team spirit, enthusiasm, and ability to cooperate with others to accomplish goals.</li><li>Keyboard skills, minimum 40 wpm.</li><li>Strong verbal skills for enunciation and clarity in speech.</li><li>Strong customer focus.</li><li>Multitasking and prioritizing.</li><li>Dependability.</li><li>Ability to work under pressure.</li><li>Attention to detail.</li></ul>Physical Demands:Unless otherwise specified below as an essential function of the job, this role generally operates within a standard office environment (on-site); requiring the use of a PC and other related office equipment.<ul><li>Must be able to maintain/remain in a stationary position for extended periods of time. Includes activities such as standing and sitting. Frequently</li><li>Must be able to communicate with internal customers and/or external clients through the process of receiving and exchanging accurate information in these situations. Includes activities such as talking and hearing. Constantly</li><li>May be required to lift up to 25 lbs occasionally.</li><li>May be required to bend, reach, and stretch occasionally.</li><li>Dexterity of hands and fingers to operate a variety of standard office equipment.</li></ul>Brookfield is committed to maintaining a Positive Work Environment that is safe and respectful; our shared success depends on it.&nbsp; Accordingly, we do not tolerate workplace discrimination, violence or harassment.We are proud to create a diverse environment and are proud to be an equal opportunity employer. We are grateful for your interest in this position, however, only candidates selected for pre-screening will be contacted.

Corporate Receptionist

About the Job

About the Company

Brookfield Global Asset Management Limited

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