Working at Freudenberg: We will wow your world!<h1>Responsibilities:</h1><ul><li>Customer Quotation Management: Review customer expectations, align with account managers and Lead Centers, prepare pricing, and handle the quoting process within CRM, including follow-up.</li><li>Sample and Tooling Management: Handle all relevant sample and tool orders in alignment with the relevant production plants, including the invoicing process.</li><li>Pricing Management: Maintain customer-specific prices in SAP and manage price increases in alignment with account managers.</li><li>Customer Master Data Management: Ensure accurate and up-to-date customer data.</li><li>Support on Customer Contracts: Assist with terms and conditions, commercial/logistics/price agreements.</li><li>Commercial Handling: Manage customer-specific requirements and handle customer debit/credit notes.</li><li>CRC coordination: is the reference person for REACH declaration.</li></ul><h1>Qualifications:</h1><ul><li>Educational Background:  Bachelor’s degree in Business, Sales, or a related technical field.</li><li>Professional Experience: Previous experience in a commercial field, preferably in Customer Service or Inside Sales.</li><li>Language Skills: Fluent in Italian, English, and French, German is a plus.</li><li>Technical Skills: Excellent PC skills, including Microsoft Office Suite (especially Excel and Outlook), and ERP (SAP), CRM, REACH declarations.</li><li>Customer Orientation: Strong focus on customer needs and satisfaction.</li><li>Communication &amp; Interpersonal Skills: Strong verbal and written communication skills, positive approach, and ability to build strong partnerships.</li></ul>The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law.Freudenberg Sealing Technologies S.a.s. di Externa Italia S.r.l.u.

Freudenberg e-Power Systems is one of the world's leading suppliers of emission-neutral energy systems for heavy-duty applications. With its experience and expertise in battery and fuel cell technology, the company offers tailor-made solutions, in particular combined systems, for sustainable and economical e-mobility. With over 800 employees, Freudenberg e-Power Systems supports its customers from application development through to production, commissioning and service.
The company is part of the global Freudenberg Group, which has four business areas: Seals and Vibration Control Technology, Nonwovens and Filtration, Household Products as well as Specialties and Others. In 2022 the Group generated sales of more than 11 billion euros and employed more than 50,000 associates in around 60 countries.

Inside Sales & CRC Specialist

Working at Freudenberg: We will wow your world!<h1>Responsibilities:</h1><ul><li>Customer Quotation Management:&nbsp;Review customer expectations, align with account managers and Lead Centers, prepare pricing, and handle the quoting process within CRM, including follow-up.</li><li>Sample and Tooling Management:&nbsp;Handle all relevant sample and tool orders in alignment with the relevant production plants, including the invoicing process.</li><li>Pricing Management:&nbsp;Maintain customer-specific prices in SAP and manage price increases in alignment with account managers.</li><li>Customer Master Data Management:&nbsp;Ensure accurate and up-to-date customer data.</li><li>Support on Customer Contracts:&nbsp;Assist with terms and conditions, commercial/logistics/price agreements.</li><li>Commercial Handling:&nbsp;Manage customer-specific requirements and handle customer debit/credit notes.</li><li>CRC coordination: is the reference person for REACH declaration.</li></ul><h1>Qualifications:</h1><ul><li>Educational Background:&nbsp; Bachelor’s degree in Business, Sales, or a related technical field.</li><li>Professional Experience:&nbsp;Previous experience in a commercial field, preferably in Customer Service or Inside Sales.</li><li>Language Skills:&nbsp;Fluent in Italian, English, and French, German is a plus.</li><li>Technical Skills:&nbsp;Excellent PC skills, including Microsoft Office Suite (especially Excel and Outlook), and ERP (SAP), CRM, REACH declarations.</li><li>Customer Orientation:&nbsp;Strong focus on customer needs and satisfaction.</li><li>Communication &amp; Interpersonal Skills:&nbsp;Strong verbal and written communication skills, positive approach, and ability to build strong partnerships.</li></ul>The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law.Freudenberg Sealing Technologies S.a.s. di Externa Italia S.r.l.u.

Inside Sales & CRC Specialist

About the Job

About the Company

Freudenberg

Similar Jobs

Customer Service Manager

Customer Service Manager

Sales Coordinator

Sales Coordinator

Customer Service Specialist (f/m/d)

Customer Service Specialist (f/m/d)

Customer Service Representative, Oakville

Customer Service Representative, Oakville

Supply Chain Customer Service Expert

Supply Chain Customer Service Expert

Supply Chain Customer Service Specialist

Supply Chain Customer Service Specialist

Customer Service Representative (m/f/d)

Customer Service Representative (m/f/d)

Customer Care Specialist

Customer Care Specialist

Sales Support Coordinator

Sales Support Coordinator

Sales Support Specialist

Sales Support Specialist