Job title: Head of Product - Client DeliveryLocation:  Paris &amp; Open to TravelSalary: € 108,800 to € 134,400Team: Product ManagementReporting To: Global Product DirectorClosing date for applications: January 2026Kaluza reimagines energy to bring net-zero within everyone’s reach. Our intelligent platform enables energy utilities to unlock the full value of a radically changing energy system and propel us to a future where renewable energy is sustainable, affordable and accessible for all. From automating and simplifying core operations including billing to create a lower-cost, higher-engagement experience, to optimising energy usage across smart devices in the home, we turn tough challenges into win-win-win outcomes for customers, suppliers and the energy system. At Kaluza we embrace a flexible, hybrid work model that balances autonomy with the power of in-person connection. We’re focused on shaping thoughtful, team-driven approaches that support both business impact and individual well-being.We also prioritise meaningful company-wide gatherings like our annual conference and end-of-year celebrations, that bring us together to align, connect, and celebrate.What will I be doing?<ul><li>Lead a high-impact product management team within our Client Engineering and Delivery function in Europe, our team that works directly with clients to implement the Kaluza platform and deliver business results. </li></ul><ul><li>Cultivate the product management talent, fostering personal development, managing performance and ensuring everyone is aligned with product delivery objectives.</li></ul><ul><li>Oversee the end-to-end product localisation solution, ensuring the Kaluza products meet the local European market requirements, client business objectives and Kaluza product strategy.</li></ul><ul><li>Define and manage the localised product roadmap, and keep a pulse on the industry trends and insights to contribute to Kaluza’s global product strategy</li></ul><ul><li>Define, monitor and action on KPIs across client delivery success and global product development</li></ul><ul><li>Expertly partner with client stakeholders to manage against objectives, identify and resolve challenges, and ensure joint success</li></ul><ul><li>Collaborate closely with engineering and commercial team members to ensure the successful implementation and value delivery to clients</li></ul><ul><li>Drive adoption and contribution to Kaluza product management craft and PDLC excellence </li></ul>About YouIdeally you’ll have / be <ul><li>Proven experience as a Product leader with a strong track record of successfully localising software products and leading teams</li><li>Strong understanding of the end-to-end energy retail lifecycle within a European context, including meter data, energy products and pricing, revenue management, and customer care operations</li><li>Direct experience with specific European energy markets, understanding their unique regulatory frameworks and requirements</li><li>Player/coach mindset where you expertly guide teams to deliver client value but will also proactively roll-up your sleeves and solve problems and own deliverables</li><li>Experience collaborating with cross-functional teams (engineering, legal, operations, client success) </li><li>Excellent client engagement skills to ensure success and manage risks</li><li>Excellent communication skills to expertly engage various stakeholders across the business - both internally at Kaluza and the client organisation</li><li>Proficiency in French &amp; English languages</li></ul>What will set you apart<ul><li>Deep, hands-on experience with the French or Belgian energy retail markets</li><li>Background in client-facing roles</li><li>Experience scaling SaaS products in the energy industry and/or data analytics platforms</li></ul>Kaluza ValuesHere at Kaluza we have five core values that guide us as a business: We’re on a mission, We build together, We’re inclusive, We get it done, We communicate with purpose.Read more about our <a href="https://careers.kaluza.com/our-values">values over on our careers site.</a>From us you’ll get<ul><li>Pension Scheme</li><li>Discretionary Bonus Scheme</li><li>Private Medical Insurance + Virtual GP</li><li>Life Assurance</li><li>Access to Furthr - a Climate Action app</li><li>Free Mortgage Advice and Eye Tests</li><li>Perks at Work - access to thousands of retail discounts</li><li>5% Flex Fund to spend on the benefits you want most</li><li>26 days holiday</li><li>Flexible bank holidays, giving you an additional 8 days which you can choose to take whenever you like</li><li>Progressive leave policies with no qualifying service periods, including 26 weeks full pay if you have a new addition to your family </li><li>Dedicated personal learning and home office budgets</li><li>And more…</li></ul>We want the best peopleWe’re keen to meet people from all walks of life — our view is that the more inclusive we are, the better our work will be. We want to build teams which represent a variety of experiences, perspectives and skills, and we recognise talent on the basis of merit and potential.We understand some people may not apply for jobs unless they tick every box. But if you're excited about joining us and think you have some of what we're looking for, even if you're not 100% sure, we'd still love to hear from you.Find out more about working in <a href="http://kaluza.com">Kaluza</a> on our <a href="https://careers.kaluza.com/">careers page</a> and <a href="https://www.linkedin.com/company/kaluza/">LinkedIn</a>. You can also find our Applicant Data Protection Policy <a href="https://kaluza-careers.cdn.prismic.io/kaluza-careers/Z5umd5bqstJ9-DZw_2024ApplicantDataProtectionNotice.pdf">here</a>.

Kaluza is the intelligent energy platform enabling the world&rsquo;s largest energy companies to lead the way in the energy transition. From revolutionising energy retail operations to smart electric vehicle charging, our software is empowering energy suppliers to deliver market-leading experiences for their customers and drive decarbonisation.&nbsp;
Launching in 2019, we&rsquo;ve grown rapidly to over 400 employees across the UK, Portugal and the US. We pride ourselves on technical excellence and building a platform that has a real, positive impact in a fast-evolving industry.&nbsp;
We&rsquo;re on the lookout for talented problem solvers, who are determined to make a difference to the world. Sound like you? Find out more about life at Kaluza&nbsp;<a class="body-text-link hyperlink" href="https://careers.kaluza.com/life-at-kaluza">here</a>.

Head of Product - Client Delivery

Job title: Head of Product - Client DeliveryLocation: &nbsp;Paris &amp; Open to TravelSalary: € 108,800 to € 134,400Team: Product ManagementReporting To: Global Product DirectorClosing date for applications: January 2026Kaluza reimagines energy to bring net-zero within everyone’s reach. Our intelligent platform enables energy utilities to unlock the full value of a radically changing energy system and propel us to a future where renewable energy is sustainable, affordable and accessible for all.&nbsp;From automating and simplifying core operations including billing to create a lower-cost, higher-engagement experience, to optimising energy usage across smart devices in the home, we turn tough challenges into win-win-win outcomes for customers, suppliers and the energy system.&nbsp;At Kaluza we embrace a flexible, hybrid work model that balances autonomy with the power of in-person connection. We’re focused on shaping thoughtful, team-driven approaches that support both business impact and individual well-being.We also prioritise meaningful company-wide gatherings like our annual conference and end-of-year celebrations, that bring us together to align, connect, and celebrate.What will I be doing?<ul><li>Lead a high-impact product management team within our Client Engineering and Delivery function in Europe, our team that works directly with clients to implement the Kaluza platform and deliver business results.&nbsp;</li></ul><ul><li>Cultivate the product management talent, fostering personal development, managing performance and ensuring everyone is aligned with product delivery objectives.</li></ul><ul><li>Oversee the end-to-end product localisation solution, ensuring the Kaluza products meet the local European market requirements, client business objectives and Kaluza product strategy.</li></ul><ul><li>Define and manage the localised product roadmap, and keep a pulse on the industry trends and insights to contribute to Kaluza’s global product strategy</li></ul><ul><li>Define, monitor and action on KPIs across client delivery success and global product development</li></ul><ul><li>Expertly partner with client stakeholders to manage against objectives, identify and resolve challenges, and ensure joint success</li></ul><ul><li>Collaborate closely with engineering and commercial team members to ensure the successful implementation and value delivery to clients</li></ul><ul><li>Drive adoption and contribution to Kaluza product management craft and PDLC excellence&nbsp;</li></ul>About YouIdeally you’ll have / be&nbsp;<ul><li>Proven experience as a Product leader with a strong track record of successfully localising software products and leading teams</li><li>Strong understanding of the end-to-end energy retail lifecycle within a European context, including meter data, energy products and pricing, revenue management, and customer care operations</li><li>Direct experience with specific European energy markets, understanding their unique regulatory frameworks and requirements</li><li>Player/coach mindset where you expertly guide teams to deliver client value but will also proactively roll-up your sleeves and solve problems and own deliverables</li><li>Experience collaborating with cross-functional teams (engineering, legal, operations, client success)&nbsp;</li><li>Excellent client engagement skills to ensure success and manage risks</li><li>Excellent communication skills to expertly engage various stakeholders across the business - both internally at Kaluza and the client organisation</li><li>Proficiency in French &amp; English languages</li></ul>What will set you apart<ul><li>Deep, hands-on experience with the French or Belgian energy retail markets</li><li>Background in client-facing roles</li><li>Experience scaling SaaS products in the energy industry and/or data analytics platforms</li></ul>Kaluza ValuesHere at Kaluza we have five core values that guide us as a business:&nbsp;We’re on a mission, We build together, We’re inclusive, We get it done, We communicate with purpose.Read more about our&nbsp;<a href="https://careers.kaluza.com/our-values">values over on our careers site.</a>From us you’ll get<ul><li>Pension Scheme</li><li>Discretionary Bonus Scheme</li><li>Private Medical Insurance + Virtual GP</li><li>Life Assurance</li><li>Access to Furthr - a Climate Action app</li><li>Free Mortgage Advice and Eye Tests</li><li>Perks at Work - access to thousands of retail discounts</li><li>5% Flex Fund to spend on the benefits you want most</li><li>26 days holiday</li><li>Flexible bank holidays, giving you an additional 8 days which you can choose to take whenever you like</li><li>Progressive leave policies with no qualifying service periods, including 26 weeks full pay if you have a new addition to your family&nbsp;</li><li>Dedicated personal learning and home office budgets</li><li>And more…</li></ul>We want the best peopleWe’re keen to meet people from all walks of life — our view is that the more inclusive we are, the better our work will be. We want to build teams which represent a variety of experiences, perspectives and skills, and we recognise talent on the basis of merit and potential.We understand some people may not apply for jobs unless they tick every box. But if you're excited about joining us and think you have some of what we're looking for, even if you're not 100% sure, we'd still love to hear from you.Find out more about working in&nbsp;<a href="http://kaluza.com">Kaluza</a> on our <a href="https://careers.kaluza.com/">careers page</a> and <a href="https://www.linkedin.com/company/kaluza/">LinkedIn</a>. You can also find our Applicant Data Protection Policy <a href="https://kaluza-careers.cdn.prismic.io/kaluza-careers/Z5umd5bqstJ9-DZw_2024ApplicantDataProtectionNotice.pdf">here</a>.&nbsp;

Head of Product - Client Delivery

About the Job

About the Company

Kaluza

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