<div><b style="font-size:18px;">Help us make a big green dent in the universe..</b><span style="font-size:18px;"> We’re on a mission to drive the global renewable energy revolution, and we need loads more people to help us deliver carbon busting products into our customer homes.. We’re spearheading the transition through the installation of in-home technologies; from Smart Meters, Solar Panels and Batteries, EV Chargers and low carbon Heat Pumps.  </span></div><div><br></div><div><span style="font-size:18px;">Our smart energy and low carbon heating solutions mean our customers can enjoy clean, green and cosy homes. As a Smart Tech Specialist, you’ll be responsible for supporting customers as they go from purchase to install of  </span><b style="font-size:18px;">Solar Panels, Air Source Heat Pumps or Electric Vehicle Chargers</b><span style="font-size:18px;">. All our customers are passionate and excited for their green energy technology, so it’s your job to keep that excitement up.</span></div><div><br></div><div><span style="font-size:18px;">We’re looking for people who can join us on the front line, supporting customers with a passion for our mission and growing their career with us.</span></div><div><br></div><div><span style="font-size:18px;">Our people are our strongest asset, and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone. </span></div><br><br><h3>What you'll do </h3><ul><li>Supporting the post-sales process by being the go-to-person for your customers, helping them get ready for installations, booking our awesome install crews in to get the work completed, generating their install documentation, claiming grants and incentives, and loads more </li><li>Collaborate with survey and installation teams and third ​​party suppliers to make the Solar and Air Source Heat Pump magic happen </li><li>Staying on top of all admin to ensure a smooth, enjoyable experience for our customers </li><li>Become an expert in our tech with real ownership in the navigation of the installation journey and all its excitement </li><li>Be a real advocate for the technology that we are excited to launch across the UK and beyond! </li></ul><h3>What you'll need</h3><ul><li>Strong organisational skills and the ability to manage your own time and workload effectively  </li><li>A love of dynamic and active office environments, being able to adjust to change and keep up with a fast moving business  </li><li>Exceptional communication, ensuring customers feel good about each and every conversation and are excited during their installation  </li><li>A solution focused approach and positive outlook </li><li>Empathy and understanding to help make the right decisions when it comes to customer experience </li><li>A love of taking on new tasks and challenges to develop and grow within your role</li></ul><h3>Why else you'll love it here</h3><ul><li>Equity share options in Octopus Energy </li><li>Octopus Energy is a unique culture. An organisation where people learn, decide, and build quicker. Where people work with autonomy, alongside a wide range of amazing co-owners, on projects that break new ground. We want your hard work to be rewarded with perks you actually care about.</li></ul><h3>The next steps</h3><ul><li>We do things a little differently around here. If successful in your eligibility questions, we’ll be in touch to discuss your application further! If it sounds like the role would be a good fit, we’ll then invite you along to one of our in person assessment days! You’ll meet the team, complete some assessment exercises and be able to ask us questions, as well as getting a glimpse of what life at Octopus is really like firsthand.</li></ul><br><div>Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential. <b>Need any specific accommodations? </b>Whether you require specific accommodations or have a unique preference, let us know, and we'll do what we can to customise your interview process for comfort and maximum magic!</div><div><br></div><div>Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Octopus, we're looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.</div>

<p><b>Welcome to the future of energy</b><br></p><p><b><span>We’re a leading energy technology company providing a better experience for our customers through transparency, automation and simplicity. Better for the planet, through real long-term investment in renewable generation and a low CO2 future. We make energy green and flexible for consumers, with fair and transparent pricing. Through our home developed platform, cloud-based billing, and sophisticated use of data science, modelling and AI, we’re redefining what is possible in energy.&nbsp;</span></b></p><p><b><br><span>Formerly operating as Evolve Energy, our efforts have not gone unnoticed and we are extremely pleased to announce that we now have the full support and backing of Octopus Energy, an award-winning UK energy supplier who share our passion and values.</span></b></p><p><br>We recently secured over £500 million of investment from<span>&nbsp;</span><a href="https://octopus.energy/blog/octopus-energy-achieves-unicorn-status-investment-origin-energy/" data-mce-href="https://octopus.energy/blog/octopus-energy-achieves-unicorn-status-investment-origin-energy/">Origin,</a><span>&nbsp;</span>Australia's largest Energy Company and<a href="https://octopus.energy/press/octopus-energy-group-enters-asia-landmark-partnership-tokyo-gas/" data-mce-href="https://octopus.energy/press/octopus-energy-group-enters-asia-landmark-partnership-tokyo-gas/"><span>&nbsp;</span>Tokyo Gas,<span>&nbsp;</span></a>to help us continue on our mission.</p>

Smart Tech Specialist (Customer Operations)

<div><b>Help us make a big green dent in the universe..</b><span> We’re on a mission to drive the global renewable energy revolution, and we need loads more people to help us deliver carbon busting products into our customer homes.. We’re spearheading the transition through the installation of in-home technologies; from Smart Meters, Solar Panels and Batteries, EV Chargers and low carbon Heat Pumps.&nbsp;&nbsp;</span></div><div><br></div><div><span>Our smart energy and low carbon heating solutions mean our customers can enjoy clean, green and cosy homes. As a Smart Tech Specialist, you’ll be responsible for supporting customers as they go from purchase to install of&nbsp; </span><b>Solar Panels, Air Source Heat Pumps or Electric Vehicle Chargers</b><span>. All our customers are passionate and excited for their green energy technology, so it’s your job to keep that excitement up.</span></div><div><br></div><div><span>We’re looking for people who can join us on the front line, supporting customers with a passion for our mission and growing their career with us.</span></div><div><br></div><div><span>Our people are our strongest asset, and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone. </span></div><br><br><h3>What you'll do </h3><ul><li>Supporting the post-sales process by being the go-to-person for your customers, helping them get ready for installations, booking our awesome install crews in to get the work completed, generating their install documentation, claiming grants and incentives, and loads more&nbsp;</li><li>Collaborate with survey and installation teams and third ​​party suppliers to make the Solar and Air Source Heat Pump magic happen&nbsp;</li><li>Staying on top of all admin to ensure a smooth, enjoyable experience for our customers&nbsp;</li><li>Become an expert in our tech with real ownership in the navigation of the installation journey and all its excitement&nbsp;</li><li>Be a real advocate for the technology that we are excited to launch across the UK and beyond!&nbsp;</li></ul><h3>What you'll need</h3><ul><li>Strong organisational skills and the ability to manage your own time and workload effectively  </li><li>A love of dynamic and active office environments, being able to adjust to change and keep up with a fast moving business &nbsp;</li><li>Exceptional communication, ensuring customers feel good about each and every conversation and are excited during their installation&nbsp;&nbsp;</li><li>A solution focused approach and positive outlook&nbsp;</li><li>Empathy and understanding to help make the right decisions when it comes to customer experience&nbsp;</li><li>A love of taking on new tasks and challenges to develop and grow within your role</li></ul><h3>Why else you'll love it here</h3><ul><li>Equity share options in Octopus Energy </li><li>Octopus Energy is a unique culture. An organisation where people learn, decide, and build quicker. Where people work with autonomy, alongside a wide range of amazing co-owners, on projects that break new ground. We want your hard work to be rewarded with perks you actually care about.</li></ul><h3>The next steps</h3><ul><li>We do things a little differently around here. If successful in your eligibility questions, we’ll be in touch to discuss your application further! If it sounds like the role would be a good fit, we’ll then invite you along to one of our in person assessment days! You’ll meet the team, complete some assessment exercises and be able to ask us questions, as well as getting a glimpse of what life at Octopus is really like firsthand.</li></ul><br><div>Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential.&nbsp;<b>Need any specific accommodations?&nbsp;</b>Whether you require specific accommodations or have a unique preference, let us know, and we'll do what we can to customise your interview process for comfort and maximum magic!</div><div><br></div><div>Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Octopus, we're looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.</div>

Smart Tech Specialist (Customer Operations)

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Octopus Energy

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