Requisition ID:  91463 Florida Power &amp; Light Company is the largest electric utility in the U.S., providing reliable energy to nearly 12 million Floridians. With one of the nation’s most fuel-efficient, cost-effective power generation fleets and industry-leading reliability, we’re redefining what’s possible in energy. Want to be part of something powerful? Join our outstanding team and help shape the future of energy. Position Specific DescriptionAs a Customer Success Intern, you will support customer-facing teams with research, data analysis, and administrative tasks while assisting with process documentation and workflow optimization initiatives. You will participate in cross-functional projects focused on enhancing customer experience and help develop and maintain performance metrics and reporting dashboards. Your role will include supporting implementation of technology solutions and automation efforts, contributing to customer communication strategies and program development, and assisting with energy program enrollment and customer education initiatives.This position offers valuable exposure to utility operations, customer relationship management, and emerging technologies including AI applications. You will work closely with experienced professionals across account management, analytics, and technology teams while contributing to meaningful projects that directly impact customer satisfaction and operational efficiency.

NextEra Energy, Inc. (NYSE: NEE) is a leading clean energy company headquartered in Juno Beach, Florida. NextEra Energy owns two electric companies in Florida: Florida Power &amp; Light Company, which serves more than five million customer accounts in Florida and is the largest rate-regulated electric utility in the United States as measured by retail electricity produced and sold; and Gulf Power Company, which serves more than 460,000 customers in eight counties throughout Northwest Florida. NextEra Energy also owns a competitive energy business, NextEra Energy Resources, LLC, which, together with its affiliated entities, is the world&rsquo;s largest generator of renewable energy from the wind and sun and a world leader in battery storage. Through its subsidiaries, NextEra Energy generates clean, emissions-free electricity from eight commercial nuclear power units in Florida, New Hampshire, Iowa and Wisconsin. A Fortune 200 company and included in the S&amp;P 100 index, NextEra Energy has been recognized often by third parties for its efforts in sustainability, corporate responsibility, ethics and compliance, and diversity. NextEra Energy is ranked No. 1 in the electric and gas utilities industry on Fortune&rsquo;s 2019 list of &ldquo;World&rsquo;s Most Admired Companies&rdquo; and ranked among the top 25 on Fortune&rsquo;s 2018 list of companies that &ldquo;Change the World.&rdquo;

Customer Success Intern

Requisition ID:&nbsp; 91463&nbsp;Florida Power &amp; Light Company is the largest electric utility in the U.S., providing reliable energy to nearly 12 million Floridians. With one of the nation’s most fuel-efficient, cost-effective power generation fleets and industry-leading reliability, we’re redefining what’s possible in energy. Want to be part of something powerful? Join our outstanding team and help shape the future of energy.&nbsp;Position Specific DescriptionAs a Customer Success Intern, you will support customer-facing teams with research, data analysis, and administrative tasks while assisting with process documentation and workflow optimization initiatives. You will participate in cross-functional projects focused on enhancing customer experience and help develop and maintain performance metrics and reporting dashboards. Your role will include supporting implementation of technology solutions and automation efforts, contributing to customer communication strategies and program development, and assisting with energy program enrollment and customer education initiatives.This position offers valuable exposure to utility operations, customer relationship management, and emerging technologies including AI applications. You will work closely with experienced professionals across account management, analytics, and technology teams while contributing to meaningful projects that directly impact customer satisfaction and operational efficiency.&nbsp;

Customer Success Intern

About the Job

About the Company

NextEra Energy

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