We are looking for a Specialist to join our Global Communications team to support employee communications related to our benefits and wellbeing programs. Reporting to the Senior Manager, Global Benefits Communications, this Specialist will be responsible for the development and delivery of clear and engaging communications and campaigns that help employees understand and engage with their benefits and resources to support their health, financial security, and overall wellbeing.Working closely with HR, Total Rewards, vendors and internal stakeholders, you’ll help build trust, drive engagement, and ensure our benefits and wellbeing offerings are communicated with clarity and care. Based in Los Angeles, this position will be a hybrid with a mix of working in an AECOM office and from home. The successful candidate will join a geographically dispersed communications team to support the execution of benefits and well-being activities that impact and improve the way our people work and live.Our ideal teammate is:<ul><li>A confident and creative communicator and storyteller</li><li>A critical thinker focused on meaningful outcomes and results</li><li>Skilled at all forms of communication including speech, words, images, video, social and web</li><li>A concise and compelling writer</li><li>A positive and enthusiastic team player</li><li>Detail oriented and passionate about great work</li><li>Comfortable with communications technology and complex environments</li></ul>Responsibilities include:<ul><li>Support the development of and execute on communications campaigns throughout the year in support of Open Enrollment and other benefits and wellbeing initiatives—collaborating on channel selection, tactics and audience targeting to drive understanding and engagement.</li><li>Write and refine clear, accessible content on topics such as medical plan changes, dental and vision coverage, enrollment periods, and retirement education, translating complex benefits details into relatable language.</li><li>Develop and deliver materials to support campaigns and strategies. This includes but is not limited to tactics like leadership messages, employee newsletter stories, intranet content, talking points, FAQs, presentations, blogs, social posts, and videos.</li><li>Tailor messages for diverse global audiences, ensuring alignment with cultural norms and local compliance requirements.</li><li>Partner with internal stakeholders (e.g., regional HR, legal, rewards, internal comms) to ensure communications are timely, accurate, and consistent.</li><li>Track and report engagement metrics and employee feedback to continuously improve communication effectiveness and best practices.</li><li>Provide communication support during change events (e.g., vendor transitions, new program launches, plan design changes) by coordinating messaging drafts and distributing approved communications.</li><li>Maintain and update content on internal benefits platforms and intranet pages.</li><li>Manage translation processes to support global rollout of materials in local languages as needed.</li><li>Coordinate with internal creative teams to produce multimedia or print materials when appropriate.</li></ul>

AECOM is the world&rsquo;s trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle &ndash; from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $14.4 billion in fiscal year 2023. See how we are delivering sustainable legacies for generations to come at aecom.com and @AECOM.

Global Benefits Communications Specialist - Hybrid (Los Angeles, CA)

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AECOM

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