<p style="text-align:left;"><span>Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. </span><span><span>As a leading water technology company with </span><span>23,000 employees</span><span> </span><span>operating</span><span> in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.</span></span></p><p style="text-align:inherit;"></p><h3><span>Ready to make an impact where it matters most? Join us and help solve water.</span></h3><h3></h3><p></p><p></p><h3>The Service Manager provides both strategic direction and hands-on leadership to field service teams (Hospitals, Refineries and Aerospace companies). Driving safety, performance, engagement, and development while ensuring top-tier service delivery and team retention.  </h3><h3>Provides industry-leading water purification and reverse osmosis solutions with unmatched customer service.</h3><p></p><p></p><h3></h3><h3>Lead the team of 10 direct reports</h3><h3></h3><p></p><p></p><h3>CORE RESPONSIBILITIES: To perform the job successfully, an individual must be able to perform each essential duty satisfactorily.</h3><ul><li><h3>Create and maintain safe working environment and culture within the organization</h3></li><li><h3>Defines and drives (proactive) customer management, employee management, safety management, interpersonal</h3></li><li><h3>Relationship and leadership skills</h3></li><li><h3>Demonstrates high impact culture through innovation, accountability and empowerment</h3></li><li><h3>Is agile in responding quickly to customer issues</h3></li><li><h3>Operational and strategic management</h3></li><li><h3>Autonomy to make decisions that impact divisional and cross-functional / commercial span of control</h3></li><li><h3>Ensures cost/revenue support the financial goals of the P&amp;L</h3></li><li><h3>Provides proactive direction to commercial teams to ensure service center objectives are achieved</h3></li><li><h3>May provide direct supervisor to sales and other commercial colleagues</h3></li><li><h3>Demonstrates leadership behaviors across organizational boundaries of candid communication, collaboration, developing people, embracing DEI and innovation</h3></li></ul><h3></h3><p></p><p></p><h3>Travel Requirements: &lt;10% local travel required / Company Vehicle Assigned</h3><h3></h3><p></p><p></p><h3>Driving Requirements:</h3><ul><li><h3>Driver Application for Employment</h3></li><li><h3>Motor Vehicle Report (MVR) · Forms:</h3></li><li><h3>Driver Disclosure and Release</h3></li><li><h3>Employee Applicant Drug and Alcohol Statement o FMCSA Certificate of Awareness</h3></li><li><h3>Driver Certificate of Violations</h3></li><li><h3>Driver Statement of On Duty Hours Road Test</h3></li><li><h3>Copy of Driver’s License</h3></li><li><h3>Copy of Medical Certificate</h3></li></ul><h3></h3><h3></h3><h3></h3><h3>QUALIFICATIONS:</h3><h3></h3><p></p><h3>Education Requirements: Bachelor’s degree strongly preferred; or equivalent military experience; or applicable industry equivalent experience in lieu of degree</h3><h3></h3><h3>Experience Requirements:</h3><ul><li><h3>Ability to obtain all required customer clearances</h3></li><li><h3>Industrial or commercial process water experience required</h3></li><li><h3>Clean driving record</h3></li><li><h3>5 to 7 years of technical work experience or 3 years of industry specific experience</h3></li><li><h3>Combined with 3 years of leadership/management experience</h3></li></ul><h3></h3><p></p><h3>Skill Requirements:</h3><ul><li><h3>People Leader, Coach and Safety manager</h3></li><li><h3>Demonstrates strong conflict-resolution skills, effectively defusing tense customer or internal issues.</h3></li><li><h3>Ability to communicate up/down/across</h3></li><li><h3>Ability to lead and motivate teams</h3></li><li><h3>Demonstrates critical thinking and complex troubleshooting in order to guide and advise team members and customers</h3></li><li><h3>Proficiency with computers and business software, such as Microsoft Office, Skype, Oracle/SAP, cloud-based solutions</h3></li></ul><h3></h3><p></p><h3>Xylem does not provide visa sponsorship for this position</h3><p></p><p></p><h3>The estimated salary range for this position is $110,000 to $120,000 plus an annual bonus   Starting pay is dependent on multiple factors, such as skills, experience and work location, and is not typically at the top of the range.  At Xylem we offer a competitive compensation package with a generous benefit package, including Medical, Dental, Vision plans, 401(k) with company contribution, paid time off, paid parental leave and tuition reimbursement. <br> </h3><h3></h3><h3>#LI-JRT05</h3><p></p><p><span><span>Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where</span></span><span> we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.</span></p><div><p style="text-align:inherit;"></p><p style="text-align:left;"><span><span>At Xylem, </span><span>you'll</span><span> not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. </span></span> <span>We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG).</span> <span><span>Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.</span> </span></p></div><div><p style="text-align:inherit;"><span><span> </span></span><span> </span></p></div><div><p style="text-align:left;"><span><span>Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem </span><span>is dedicated to providing</span><span> reasonable </span><span>accommodations</span><span> to enable all employees to perform their essential job functions. We reserve the right to </span><span>modify</span><span> this job description and assign </span><span>additional</span><span> duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation</span></span><span> </span></p></div>

<p>Xylem is the global leader in advanced technologies, solutions and services that address the world&rsquo;s biggest water challenges. We enable our customers to dramatically improve the way water and wastewater is used, managed, conserved, re-used and returned to nature. At every level, our global team is committed to access, equity, inclusion, and diversity. Our goal is for all our colleagues to be involved, respected, valued, connected, and free to bring their authentic selves and ideas. If you are excited and passionate about solving water, we want to hear from you.</p>

Service Manager

<p><span>Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. </span><span><span>As a leading water technology company with </span><span>23,000 employees</span><span> </span><span>operating</span><span> in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.</span></span></p><p></p><h3><span>Ready to make an impact where it matters most? Join us and help solve water.</span></h3><h3></h3><p></p><p></p><h3>The Service Manager provides both strategic direction and hands-on leadership to field service teams (Hospitals, Refineries and Aerospace companies). Driving safety, performance, engagement, and development while ensuring top-tier service delivery and team retention. &nbsp;</h3><h3>Provides industry-leading water purification and reverse osmosis solutions with unmatched customer service.</h3><p></p><p></p><h3></h3><h3>Lead the team of 10 direct reports</h3><h3></h3><p></p><p></p><h3>CORE RESPONSIBILITIES: To perform the job successfully, an individual must be able to perform each essential duty satisfactorily.</h3><ul><li><h3>Create and maintain safe working environment and culture within the organization</h3></li><li><h3>Defines and drives (proactive) customer management, employee management, safety management, interpersonal</h3></li><li><h3>Relationship and leadership skills</h3></li><li><h3>Demonstrates high impact culture through innovation, accountability and empowerment</h3></li><li><h3>Is agile in responding quickly to customer issues</h3></li><li><h3>Operational and strategic management</h3></li><li><h3>Autonomy to make decisions that impact divisional and cross-functional / commercial span of control</h3></li><li><h3>Ensures cost/revenue support the financial goals of the P&amp;L</h3></li><li><h3>Provides proactive direction to commercial teams to ensure service center objectives are achieved</h3></li><li><h3>May provide direct supervisor to sales and other commercial colleagues</h3></li><li><h3>Demonstrates leadership behaviors across organizational boundaries of candid communication, collaboration, developing people, embracing DEI and innovation</h3></li></ul><h3></h3><p></p><p></p><h3>Travel Requirements: &lt;10% local travel required / Company Vehicle Assigned</h3><h3></h3><p></p><p></p><h3>Driving Requirements:</h3><ul><li><h3>Driver Application for Employment</h3></li><li><h3>Motor Vehicle Report (MVR) · Forms:</h3></li><li><h3>Driver Disclosure and Release</h3></li><li><h3>Employee Applicant Drug and Alcohol Statement o FMCSA Certificate of Awareness</h3></li><li><h3>Driver Certificate of Violations</h3></li><li><h3>Driver Statement of On Duty Hours Road Test</h3></li><li><h3>Copy of Driver’s License</h3></li><li><h3>Copy of Medical Certificate</h3></li></ul><h3></h3><h3></h3><h3></h3><h3>QUALIFICATIONS:</h3><h3></h3><p></p><h3>Education Requirements: Bachelor’s degree strongly preferred; or equivalent military experience; or applicable industry equivalent experience in lieu of degree</h3><h3></h3><h3>Experience Requirements:</h3><ul><li><h3>Ability to obtain all required customer clearances</h3></li><li><h3>Industrial or commercial process water experience required</h3></li><li><h3>Clean driving record</h3></li><li><h3>5 to 7 years of technical work experience or 3 years of industry specific experience</h3></li><li><h3>Combined with 3 years of leadership/management experience</h3></li></ul><h3></h3><p></p><h3>Skill Requirements:</h3><ul><li><h3>People Leader, Coach and Safety manager</h3></li><li><h3>Demonstrates strong conflict-resolution skills, effectively defusing tense customer or internal issues.</h3></li><li><h3>Ability to communicate up/down/across</h3></li><li><h3>Ability to lead and motivate teams</h3></li><li><h3>Demonstrates critical thinking and complex troubleshooting in order to guide and advise team members and customers</h3></li><li><h3>Proficiency with computers and business software, such as Microsoft Office, Skype, Oracle/SAP, cloud-based solutions</h3></li></ul><h3></h3><p></p><h3>Xylem does not provide visa sponsorship for this position</h3><p></p><p></p><h3>The estimated salary range for this position is $110,000 to $120,000 plus an annual bonus   Starting pay is dependent on multiple factors, such as skills, experience and work location, and is not typically at the top of the range. &nbsp;At Xylem we offer a competitive compensation package with a generous benefit package, including Medical, Dental, Vision plans, 401(k) with company contribution, paid time off, paid parental leave and tuition reimbursement.&nbsp;<br>&nbsp;</h3><h3></h3><h3>#LI-JRT05</h3><p></p><p><span><span>Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where</span></span><span> we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.</span></p><div><p></p><p><span><span>At Xylem, </span><span>you'll</span><span> not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. </span></span> <span>We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG).</span> <span><span>Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.</span>&nbsp;</span></p></div><div><p><span><span> </span></span><span>&nbsp;</span></p></div><div><p><span><span>Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem </span><span>is dedicated to providing</span><span> reasonable </span><span>accommodations</span><span> to enable all employees to perform their essential job functions. We reserve the right to </span><span>modify</span><span> this job description and assign </span><span>additional</span><span> duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation</span></span><span>&nbsp;</span></p></div>

Service Manager

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About the Company

Xylem

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