Location:(SUL) Salt Lake City, UTJob ID: R0110001Date Posted:2025-10-28Company Name:HITACHI GLOBAL AIR POWER US, LLCProfession (Job Category):Engineering &amp; ScienceJob Schedule: Full timeRemote:NoJob Description:Job title:Field Service TechnicianReports to:Field Service ManagerLocation:West Valley City, UTSummary of the position:Provides maintenance and technical support for Sullair products at customer field locations. Considered an expert on all Sullair rotary products and accessories. Must have broad knowledge and experience on competitive rotary products.  Installs new products or enhances existing ones; may provide training and best practices for on-site customer personnel. Identifies and troubleshoots all possible malfunctions and conducts or schedules repairs. Prepare detailed service reports to document service visits, issues and troubleshooting actions. Logs and tracks maintenance activities. Work with various departments at Sullair to address concerns from the field to drive issues to a timely closure.  Document service visits and generate reports with action items. Support Sullair Training Department for customers, distributors, and employees. This position will report directly to the Field Service Manager.Duties and responsibilities:<ul><li>Performs any needed service on all Sullair rotary products without supervision</li><li>Travel to field jobsites for troubleshooting, and service of Sullair and competitive rotary products</li><li>Follow standard work for pre and post service preparation (submit expense reports, prepare service reports, make travel arrangements, complete timecards)</li><li>On call as scheduled for afterhours customer support</li><li>Follow all Environmental Health and Safety policies and procedures</li><li>Communicate distributor feedback to Sullair management as Voice of Customer</li><li>Drive field concerns to closure in a timely manner</li><li>Support goal of service within the Service Department of 95%</li></ul>Education:<ul><li>High School Diploma or equivalent (Related industry experience may be considered in lieu of education requirements)</li></ul><ul><li>Associate’s degree a plus</li><li>Technical Trade School a plus</li></ul>Training RequirementsThe following training must be completed within 6-9 months of the hire date to satisfy the Field Service Technician tier within the HAC Technician Advancement Program.<ul><li>Sullair “Certified Technician”<ul><li>Online<ul><li>Oil Flooded Basics</li><li>Stationary Controllers</li><li>Introduction to Control System</li><li>Oil Sampling</li><li>Introduction to electrical basics</li></ul></li><li>In Person<ul><li>Oil Flooded stationary</li><li>Electrical fundamentals</li></ul></li></ul></li><li>Sullair<ul><li>Online<ul><li>Piping / instrumentation diagrams</li><li>Introduction to VSD</li><li>Communication and sequencing</li></ul></li><li>In Person<ul><li>Microprocessor and controls</li><li>Variable speed drives</li></ul></li></ul></li><li>Refrigeration / EPA certified</li><li>Compressed air challenge – Level 1</li></ul>Professional experience: <ul><li>2-3 years of air compressor commissioning and maintenance experience</li><li>Experience with rotary screw Oil Free Compressors a plus</li><li>Demonstrated success in technical aptitudes of compressed air systems</li><li>Experience with industrial product manufacturing and processes</li><li>Strong verbal and written communication skills</li><li>Must be able to engage and communicate effectively with all levels of the organization</li><li>Strong grasp of Microsoft office required</li><li>Ability to read and understand schematics</li><li>Ability to work independently or on a team</li></ul>Key behaviors:<ul><li>On time to all meetings / appointments / and scheduled engagements</li><li>Disciplined and reliable work habits</li><li>Dedicated to completion of responsibilities and work safety</li><li>Willing to accept responsibilities within a team environment</li></ul>Direct reports:<ul><li>N/A</li></ul><div></div>The successful candidate is responsible for complying with Hitachi’s Code of Ethics and related policies. In performing the job, the incumbent shall take all steps necessary to comply with our safety rules and requirements and must actively support the organization's efforts to meet and exceed its goals of creating and maintaining a safe workplace.This description is to serve as a guide. It is intended to be flexible and will continue to evolve over time with business needs and demands and may be updated periodically and at the Company's discretion.Sullair is an equal opportunity employer and will not discriminate based on race, religion, color, age, gender, sexual orientation, national origin, genetic information, veteran status, physical or mental disability, or other protected categories under applicable law, whether in recruitment, employment, promotion, transfer, compensation, or other conditions of employment.

Hitachi Energy is a global technology leader that is advancing a sustainable energy future for all. We serve customers in the utility, industry and infrastructure sectors with innovative solutions and services across the value chain. Together with customers and partners, we pioneer technologies and enable the digital transformation required to accelerate the energy transition towards a carbon-neutral future. We are advancing the world&rsquo;s energy system to become more sustainable, flexible and secure whilst balancing social, environmental and economic value. Hitachi Energy has a proven track record and unparalleled installed base in more than 140 countries.

Field Service Technician

Location:(SUL) Salt Lake City, UTJob ID: R0110001Date Posted:2025-10-28Company Name:HITACHI GLOBAL AIR POWER US, LLCProfession (Job Category):Engineering &amp; ScienceJob Schedule:&nbsp;Full timeRemote:NoJob Description:Job title:Field Service TechnicianReports to:Field Service ManagerLocation:West Valley City, UTSummary of the position:Provides maintenance and technical support for Sullair products at customer field locations. Considered an expert on all Sullair rotary products and accessories. Must have broad knowledge and experience on competitive rotary products.&nbsp; Installs new products or enhances existing ones; may provide training and best practices for on-site customer personnel. Identifies and troubleshoots all possible malfunctions and conducts or schedules repairs. Prepare detailed service reports to document service visits, issues and troubleshooting actions. Logs and tracks maintenance activities. Work with various departments at Sullair to address concerns from the field to drive issues to a timely closure.&nbsp; Document service visits and generate reports with action items. Support Sullair Training Department for customers, distributors, and employees. This position will report directly to the Field Service Manager.Duties and responsibilities:<ul><li>Performs any needed service on all Sullair rotary products without supervision</li><li>Travel to field jobsites for troubleshooting, and service of Sullair and competitive rotary products</li><li>Follow standard work for pre and post service preparation (submit expense reports, prepare service reports, make travel arrangements, complete timecards)</li><li>On call as scheduled for afterhours customer support</li><li>Follow all Environmental Health and Safety policies and procedures</li><li>Communicate distributor feedback to Sullair management as Voice of Customer</li><li>Drive field concerns to closure in a timely manner</li><li>Support goal of service within the Service Department of 95%</li></ul>Education:<ul><li>High School Diploma or equivalent (Related industry experience may be considered in lieu of education requirements)</li></ul><ul><li>Associate’s degree a plus</li><li>Technical Trade School a plus</li></ul>Training RequirementsThe following training must be completed within 6-9 months of the hire date to satisfy the Field Service Technician tier within the HAC Technician Advancement Program.<ul><li>Sullair “Certified Technician”<ul><li>Online<ul><li>Oil Flooded Basics</li><li>Stationary Controllers</li><li>Introduction to Control System</li><li>Oil Sampling</li><li>Introduction to electrical basics</li></ul></li><li>In Person<ul><li>Oil Flooded stationary</li><li>Electrical fundamentals</li></ul></li></ul></li><li>Sullair<ul><li>Online<ul><li>Piping / instrumentation diagrams</li><li>Introduction to VSD</li><li>Communication and sequencing</li></ul></li><li>In Person<ul><li>Microprocessor and controls</li><li>Variable speed drives</li></ul></li></ul></li><li>Refrigeration / EPA certified</li><li>Compressed air challenge – Level 1</li></ul>Professional experience: <ul><li>2-3 years of air compressor commissioning and maintenance experience</li><li>Experience with rotary screw Oil Free Compressors a plus</li><li>Demonstrated success in technical aptitudes of compressed air systems</li><li>Experience with industrial product manufacturing and processes</li><li>Strong verbal and written communication skills</li><li>Must be able to engage and communicate effectively with all levels of the organization</li><li>Strong grasp of Microsoft office required</li><li>Ability to read and understand schematics</li><li>Ability to work independently or on a team</li></ul>Key behaviors:<ul><li>On time to all meetings / appointments / and scheduled engagements</li><li>Disciplined and reliable work habits</li><li>Dedicated to completion of responsibilities and work safety</li><li>Willing to accept responsibilities within a team environment</li></ul>Direct reports:<ul><li>N/A</li></ul><div></div>The successful candidate is responsible for complying with Hitachi’s Code of Ethics and related policies.&nbsp;In performing the job, the incumbent shall take all steps necessary to comply with our safety rules and requirements and must actively support the organization's efforts to meet and exceed its goals of creating and maintaining a safe workplace.This description is to serve as a guide.&nbsp;It is intended to be flexible and will continue to evolve over time with business needs and demands and may be updated periodically and at the Company's discretion.Sullair is an equal opportunity employer and will not discriminate based on race, religion, color, age, gender, sexual orientation, national origin, genetic information, veteran status, physical or mental disability, or other protected categories under applicable law, whether in recruitment, employment, promotion, transfer, compensation, or other conditions of employment.

Field Service Technician

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About the Company

HITACHI ENERGY

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