<h2>Overview</h2>Community Transit, the local public transportation provider in Snohomish County, is seeking a Creative &amp; Brand Manager in the Marketing Division. You’ll lead a talented group of in-house creative professionals and oversee the development of concepts, designs, and visual communication deliverables for our brand, products, marketing campaigns, digital initiatives, and content strategies. If your interest is piqued by the opportunity to build a legacy leading an internal creative team at a mission-driven organization serving the public, then we may have the role for you. What you are looking for:<ul> <li>To see the influence of your work and build on it over time</li> <li>To thrive where creative work is valued and celebrated — receiving recognition such as national awards within our industry</li> <li>To lead a team of close-knit, talented, and thoughtful creative professionals</li> <li>To balance in-person collaboration and focus time with a hybrid work schedule of two days a week in our beautiful, modern office space</li> <li>To enjoy true work-life balance with consistent work hours and generous paid time off</li> <li>To build your future with a retirement pension and amazing employee benefits</li> <li>To believe in the organization you work for and the benefits it brings to the community</li></ul> What we are looking for:<ul> <li>A thoughtful leader of creative, campaign, and brand development, overseeing deliverables from beginning to end</li> <li>A marketing professional with experience across traditional and digital channels, paid and organic media</li> <li>A dexterous juggler of projects and resources, keeping dozens of simultaneous projects on track and a team of five working efficiently</li> <li>An experienced people leader, with a supportive management style, who values strong relationships within the team and across work groups</li> <li>A talented graphic designer and business writer in your own right, ready to pitch in when needed</li> <li>An advocate for public transit who believes in our mission and values</li></ul><h2>Essential Duties</h2><ul> <li>Lead and inspire a team of creative professionals to achieve their best performance.  Build and maintain a positive and productive team culture.  Provide guidance, support, and mentorship to team members.  Prioritize and assign work.  Ensure staff are trained and encourage professional development and continuous learning.  Make hiring, disciplinary, and termination recommendations.  Promote diversity, equity, and inclusion in all staff programs and activities. </li> <li>Assign and manage the creative production process, priorities, and project schedules.  Collaborate with and provide overall strategic direction to the designers and copywriters ensuring high quality work.  Seek feedback from customers external to projects.  Test materials in a live environment. </li> <li>Oversee artistic and creative direction for the agency.  Lead team development of appropriately branded conceptual ideas, artwork, and messaging, with creative oversight of deliverables.  Ensure brand standards and brand integrity are maintained in the development of work projects.</li> <li>Direct, plan, and organize projects involving creative media functions, copywriting, scriptwriting, promotional writing, storyboarding, producing, directing, and planning of digital animation, audio, photography, and video, including video and photo shoots.</li> <li>Provide subject matter expertise in strategic creative projects.  Lead the team in transforming marketing strategies and messaging into impactful visual communications that engage target audiences and attract potential customers.  Oversee the development of processes that track and monitor Key Performance Indicators (KPIs). </li> <li>Manage the creative work plan and budget.  Review project requests to fully utilize internal resources as well as external resources when necessary.  Develop scope of work.  Participate in and oversee timeline, selection and hiring of consultants and/or contracted services.  Review and approve work.</li> <li>Supervise staff.  Prioritize and assign work, conduct performance evaluations, make hiring, termination, and disciplinary recommendations, ensure staff is trained, and offer professional development opportunities.  Promote diversity, equity, and inclusion principles in all staff programs and activities. </li> <li>Establish strong relationships and communication paths with stakeholders on creative projects and potential impacts.  Oversee team’s creative project schedules with other departments to ensure mutual deadlines are met and to minimize conflicting resource needs.  Balance client, customer, and stakeholder needs and requirements with the agency’s strategic objectives.</li> <li>Perform other duties of a similar nature or level.</li></ul><h2>Requirements</h2>Minimum Qualifications<ul> <li>8years of increasingly responsible experience in graphic design, brand oversight, and creative development.  An associate degree in Graphic Design or a related field may account for 1.5 years of experience.  A bachelor’s degree in a closely related field will count for 3 years of experience.  A master’s degree in a related field may substitute for 4 years of experience. </li> <li>3 years of direct experience supervising a team.</li> <li>4 years of creative project management experience, including overseeing overlapping projects and competing priorities, managing resources, and delegating responsibilities.</li></ul>An equivalent combination of education and experience to successfully perform the job duties is also accepted. Knowledge Requirements<ul> <li>Creative concept, design, and copywriting best practices.</li> <li>Marketing and communications concepts, practices, techniques, and tools.</li> <li>Print industry proofing methods and different printing techniques.</li> <li>Production techniques and best practices for web, video, audio, radio, and television.</li> <li>Supervisory concepts, team dynamics, and best practices for managing contractors and vendors.</li> <li>Project management.</li> <li>Concepts and techniques for preparing and presenting written and oral information.</li> <li>Customer service best practices.</li> <li>Methods and techniques of data collection, research, and report preparation.</li> <li>Office procedures, methods, and equipment, including computers and software applications.</li></ul> Skill Requirements<ul> <li>Fostering an inclusive workplace by upholding Community Transit’s core values in support of the organization’s vision and mission.  Inspiring team commitment, pride, and trust while promoting cooperation and motivating members to achieve shared goals.  Demonstrating courtesy, sensitivity, and respect in all interactions.</li> <li>Developing and maintaining effective working relationships with teams, employees, supervisors, managers, board members, and the public.</li> <li>Ability to address and resolve interpersonal conflict among team members or with external parties.</li> <li>Monitoring, motivating, and evaluating staff.</li> <li>Ability to lead a team within a deadline-based environment.</li> <li>Graphic and conceptual design.</li> <li>Strong writing, editing, and proofreading skills.</li> <li>Defining, creating, and supporting brand identity.</li> <li>Planning and implementing marketing and communications strategies.</li> <li>Identifying marketing and design trends.</li> <li>Applying intentional focus on equity and inclusion to produce creative content that reflects the community.</li> <li>Estimating costs of marketing materials and projects.</li> <li>Project management, including maintaining timelines and budgets and attending to project details.</li> <li>Determining marketing resources, including interviewing and hiring vendors or consultants.</li> <li>Evaluating the effectiveness of creative products and marketing strategies.</li> <li>Creating and delivering dynamic presentations through excellent verbal and written communication and presentation skills.</li></ul>Preferred Knowledge and Skills<ul> <li>10 years of creative and brand experience in an advertising agency or in-house corporate environment.</li> <li>5 years of experience supervising a team.</li> <li>Experience in promotional writing, storyboarding, scriptwriting, video, and audio production.</li> <li>Experience at a public agency or within the transit industry</li></ul> Working Conditions Hybrid telework may be available.  Availability is at management discretion and may not be available for this position based on the nature of the work.  Work is performed in an office environment and requires the use of office equipment and technology.  You will be required to move throughout and between different office buildings and may need to complete tasks in noisy environments.  You may also be required to lift and carry materials up to 10 pounds occasionally.  Application and Selection Process<ul> <li>Only on-line applications accepted. </li> <li>Applicants for this job may be considered for other openings up to six months after the date this position is filled.</li> <li>Applicants who meet the minimum requirements may be scheduled for an interview as well as a variety of tests to demonstrate knowledge, and skills for the position.  The evaluation process may include interviews, background check, reference checks and various performance tests.</li></ul>Employee Benefits<ul> <li>Employees (and their families) are covered by medical, dental, vision, basic life and disability insurance.</li> <li>Employees participate in the Public Employees Retirement System (PERS) and have the option to enroll in the agency’s deferred compensation plan.</li> <li>In addition to WA Paid Sick Leave, employees in this position, accrue of 24 days of Paid Time off (192 hours) in their first year and ten (10) paid holidays throughout the calendar year.</li> <li>Full list of all benefits and details can be found here.</li></ul> If you are related to or share the same living quarters of a current Community Transit employee, please let your Recruiter know as your eligibility for this position may be affected. Community Transit provides a tobacco-free and drug-free work environment.  As a recipient of federal funds, Community Transit is an Equal Opportunity Employer and does not unlawfully discriminate on a basis prohibited by Federal, State or Local law.  We value and encourage diversity in our workforce.  EOE AA M/F/Vet/Disability.  Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, protected veteran status or disability.

Community Transit provides bus and paratransit service, vanpool, and alternative commute options in Snohomish County. The agency is building a network of Swift bus rapid transit lines with Swift Blue Line along Highway 99, the Swift Green Line between Canyon Park/Bothell and Boeing/Paine Field, and the new Swift Orange Line in Mill Creek and Lynnwood.

Creative & Brand Manager

<h2>Overview</h2>Community Transit, the local public transportation provider in Snohomish County, is seeking a Creative &amp; Brand Manager in the Marketing Division. You’ll lead a talented group of in-house creative professionals and oversee the development of concepts, designs, and visual communication deliverables for our brand, products, marketing campaigns, digital initiatives, and content strategies.&nbsp;If your interest is piqued by the opportunity to build a legacy leading an internal creative team at a mission-driven organization serving the public, then we may have the role for you.&nbsp;What you are looking for:<ul> <li>To see the influence of your work and build on it over time</li> <li>To thrive where creative work is valued and celebrated — receiving recognition such as national awards within our industry</li> <li>To lead a team of close-knit, talented, and thoughtful creative professionals</li> <li>To balance in-person collaboration and focus time with a hybrid work schedule of two days a week in our beautiful, modern office space</li> <li>To enjoy true work-life balance with consistent work hours and generous paid time off</li> <li>To build your future with a retirement pension and amazing employee benefits</li> <li>To believe in the organization you work for and the benefits it brings to the community</li></ul>&nbsp;What we are looking for:<ul> <li>A thoughtful leader of creative, campaign, and brand development, overseeing deliverables from beginning to end</li> <li>A marketing professional with experience across traditional and digital channels, paid and organic media</li> <li>A dexterous juggler of projects and resources, keeping dozens of simultaneous projects on track and a team of five working efficiently</li> <li>An experienced people leader, with a supportive management style, who values strong relationships within the team and across work groups</li> <li>A talented graphic designer and business writer in your own right, ready to pitch in when needed</li> <li>An advocate for public transit who believes in our mission and values</li></ul><h2>Essential Duties</h2><ul> <li>Lead and inspire a team of creative professionals to achieve their best performance.&nbsp; Build and maintain a positive and productive team culture.&nbsp; Provide guidance, support, and mentorship to team members.&nbsp; Prioritize and assign work.&nbsp; Ensure staff are trained and encourage professional development and continuous learning.&nbsp; Make hiring, disciplinary, and termination recommendations.&nbsp; Promote diversity, equity, and inclusion in all staff programs and activities.&nbsp;</li> <li>Assign and manage the creative production process, priorities, and project schedules.&nbsp; Collaborate with and provide overall strategic direction to the designers and copywriters ensuring high quality work.&nbsp; Seek feedback from customers external to projects.&nbsp; Test materials in a live environment.&nbsp;</li> <li>Oversee artistic and creative direction for the agency.&nbsp; Lead team development of appropriately branded conceptual ideas, artwork, and messaging, with creative oversight of deliverables.&nbsp; Ensure brand standards and brand integrity are maintained in the development of work projects.</li> <li>Direct, plan, and organize projects involving creative media functions, copywriting, scriptwriting, promotional writing, storyboarding, producing, directing, and planning of digital animation, audio, photography, and video, including video and photo shoots.</li> <li>Provide subject matter expertise in strategic creative projects.&nbsp; Lead the team in transforming marketing strategies and messaging into impactful visual communications that engage target audiences and attract potential customers.&nbsp; Oversee the development of processes that track and monitor Key Performance Indicators (KPIs).&nbsp;</li> <li>Manage the creative work plan and budget.&nbsp; Review project requests to fully utilize internal resources as well as external resources when necessary.&nbsp; Develop scope of work.&nbsp; Participate in and oversee timeline, selection and hiring of consultants and/or contracted services.&nbsp; Review and approve work.</li> <li>Supervise staff.&nbsp; Prioritize and assign work, conduct performance evaluations, make hiring, termination, and disciplinary recommendations, ensure staff is trained, and offer professional development opportunities.&nbsp; Promote diversity, equity, and inclusion principles in all staff programs and activities.&nbsp;</li> <li>Establish strong relationships and communication paths with stakeholders on creative projects and potential impacts.&nbsp; Oversee team’s creative project schedules with other departments to ensure mutual deadlines are met and to minimize conflicting resource needs.&nbsp; Balance client, customer, and stakeholder needs and requirements with the agency’s strategic objectives.</li> <li>Perform other duties of a similar nature or level.</li></ul><h2>Requirements</h2>Minimum Qualifications<ul> <li>8years of increasingly responsible experience in graphic design, brand oversight, and creative development.&nbsp; An associate degree in Graphic Design or a related field may account for 1.5 years of experience.&nbsp; A bachelor’s degree in a closely related field will count for 3 years of experience.&nbsp; A master’s degree in a related field may substitute for 4 years of experience.&nbsp;</li> <li>3 years of direct experience supervising a team.</li> <li>4 years of creative project management experience, including overseeing overlapping projects and competing priorities, managing resources, and delegating responsibilities.</li></ul>An equivalent combination of education and experience to successfully perform the job duties is also accepted.&nbsp;Knowledge Requirements<ul> <li>Creative concept, design, and copywriting best practices.</li> <li>Marketing and communications concepts, practices, techniques, and tools.</li> <li>Print industry proofing methods and different printing techniques.</li> <li>Production techniques and best practices for web, video, audio, radio, and television.</li> <li>Supervisory concepts, team dynamics, and best practices for managing contractors and vendors.</li> <li>Project management.</li> <li>Concepts and techniques for preparing and presenting written and oral information.</li> <li>Customer service best practices.</li> <li>Methods and techniques of data collection, research, and report preparation.</li> <li>Office procedures, methods, and equipment, including computers and software applications.</li></ul>&nbsp;Skill Requirements<ul> <li>Fostering an inclusive workplace by upholding Community Transit’s core values in support of the organization’s vision and mission.&nbsp; Inspiring team commitment, pride, and trust while promoting cooperation and motivating members to achieve shared goals.&nbsp; Demonstrating courtesy, sensitivity, and respect in all interactions.</li> <li>Developing and maintaining effective working relationships with teams, employees, supervisors, managers, board members, and the public.</li> <li>Ability to address and resolve interpersonal conflict among team members or with external parties.</li> <li>Monitoring, motivating, and evaluating staff.</li> <li>Ability to lead a team within a deadline-based environment.</li> <li>Graphic and conceptual design.</li> <li>Strong writing, editing, and proofreading skills.</li> <li>Defining, creating, and supporting brand identity.</li> <li>Planning and implementing marketing and communications strategies.</li> <li>Identifying marketing and design trends.</li> <li>Applying intentional focus on equity and inclusion to produce creative content that reflects the community.</li> <li>Estimating costs of marketing materials and projects.</li> <li>Project management, including maintaining timelines and budgets and attending to project details.</li> <li>Determining marketing resources, including interviewing and hiring vendors or consultants.</li> <li>Evaluating the effectiveness of creative products and marketing strategies.</li> <li>Creating and delivering dynamic presentations through excellent verbal and written communication and presentation skills.</li></ul>Preferred Knowledge and Skills<ul> <li>10 years of creative and brand experience in an advertising agency or in-house corporate environment.</li> <li>5 years of experience supervising a team.</li> <li>Experience in promotional writing, storyboarding, scriptwriting, video, and audio production.</li> <li>Experience at a public agency or within the transit industry</li></ul>&nbsp;Working Conditions&nbsp;Hybrid telework may be available.&nbsp; Availability is at management discretion and may not be available for this position based on the nature of the work. &nbsp;Work is performed in an office environment and requires the use of office equipment and technology.&nbsp; You will be required to move throughout and between different office buildings and may need to complete tasks in noisy environments.&nbsp; You may also be required to lift and carry materials up to 10 pounds occasionally.&nbsp;&nbsp;Application and Selection Process<ul> <li>Only on-line applications accepted.&nbsp;</li> <li>Applicants for this job may be considered for other openings up to six months after the date this position is filled.</li> <li>Applicants who meet the minimum requirements may be scheduled for an interview as well as a variety of tests to demonstrate knowledge, and skills for the position.&nbsp; The evaluation process may include interviews, background check, reference checks and various performance tests.</li></ul>Employee Benefits<ul> <li>Employees (and their families) are covered by medical, dental, vision, basic life and disability insurance.</li> <li>Employees participate in the Public Employees Retirement System (PERS) and have the option to enroll in the agency’s deferred compensation plan.</li> <li>In addition to WA Paid Sick Leave, employees in this position, accrue of 24 days of Paid Time off (192 hours) in their first year and ten (10) paid holidays throughout the calendar year.</li> <li>Full list of all benefits and details can be found&nbsp;here.</li></ul>&nbsp;If you are related to or share the same living quarters of a current Community Transit employee, please let your Recruiter know as your eligibility for this position may be affected.&nbsp;Community Transit provides a tobacco-free and drug-free work environment.&nbsp; As a recipient of federal funds, Community Transit is an Equal Opportunity Employer and does not unlawfully discriminate on a basis prohibited by Federal, State or Local law.&nbsp; We value and encourage diversity in our workforce.&nbsp; EOE AA M/F/Vet/Disability.&nbsp; Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, protected veteran status or disability.

Creative & Brand Manager

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Community Transit

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