Responsibilities / TasksKey Responsibilities:<ul><li>Perform installation, commissioning, maintenance, and repair of GEA Food processing &amp; packing equipment at customer sites across the Middle East with focus on KSA</li><li>Ensure mechanical and basic electrical troubleshooting of food processing &amp; packing machinery such as fryers, mixers, ovens, forming and coating equipment</li><li>Coordinate with customers and internal teams for project execution and equipment start-up.</li><li>Conduct preventive maintenance and calibration activities to minimize downtime and ensure equipment performance.</li><li>Maintain accurate documentation including service reports, commissioning checklists, and technical feedback.</li><li>Provide timely technical support and training to customers on proper equipment usage and best practices.</li><li>Identify spare part needs and support customers with spare parts recommendations and follow-up.</li><li>Ensure compliance with Health, Safety, and Environment (HSE) standards at all times during on-site visits.</li><li>Support claims handling and warranty assessments where required.</li><li>Promote GEA's digital tools and remote service offerings to enhance customer experience and operational efficiency.</li><li>Maintain proactive communication with customers to ensure satisfaction and service continuity.</li><li>Identify upselling opportunities in spare parts and services.</li><li>Flexibility to travel extensively across the region, sometimes on short notice.</li><li>Participate actively in the implementation of DIGITALIZATION drive by the company.</li><li>Report to Director Service FHT.</li><li>Job will be based in Jeddah, KSA</li></ul>Your Profile / Qualifications<ul><li>Degree/Diploma in Mechanical, Electrical, or Mechatronics Engineering.</li><li>2–5 years of hands-on field service experience, preferably in the Food processing &amp; packing equipment</li><li>Prior experience with GEA or similar industrial Food processing &amp; packing equipment equipment is a strong advantage.</li><li>Deep understanding of electrical and mechanical systems; basic knowledge of automation is beneficial.</li><li>Excellent troubleshooting, communication, and customer service skills.</li></ul>Did we spark your interest? Then please click apply above to access our guided application process.

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<div id="ember59" class="ember-view organization-about-module__content-consistant-cards-description">GEA is one of the largest technology suppliers for food processing and a wide range of other industries. The global group specializes in machinery, plants, as well as process technology and components. GEA provides sustainable solutions for sophisticated production processes in diverse end-user markets and offers a comprehensive service portfolio.</div>
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Field Service Engineer - FHT - Middle East

Responsibilities / TasksKey Responsibilities:<ul><li>Perform installation, commissioning, maintenance, and repair of GEA Food processing &amp; packing equipment at customer sites across the Middle East with focus on KSA</li><li>Ensure mechanical and basic electrical troubleshooting of food processing &amp; packing machinery such as fryers, mixers, ovens, forming and coating equipment</li><li>Coordinate with customers and internal teams for project execution and equipment start-up.</li><li>Conduct preventive maintenance and calibration activities to minimize downtime and ensure equipment performance.</li><li>Maintain accurate documentation including service reports, commissioning checklists, and technical feedback.</li><li>Provide timely technical support and training to customers on proper equipment usage and best practices.</li><li>Identify spare part needs and support customers with spare parts recommendations and follow-up.</li><li>Ensure compliance with Health, Safety, and Environment (HSE) standards at all times during on-site visits.</li><li>Support claims handling and warranty assessments where required.</li><li>Promote GEA's digital tools and remote service offerings to enhance customer experience and operational efficiency.</li><li>Maintain proactive communication with customers to ensure satisfaction and service continuity.</li><li>Identify upselling opportunities in spare parts and services.</li><li>Flexibility to travel extensively across the region, sometimes on short notice.</li><li>Participate actively in the implementation of DIGITALIZATION drive by the company.</li><li>Report to Director Service FHT.</li><li>Job will be based in Jeddah, KSA</li></ul>Your Profile / Qualifications<ul><li>Degree/Diploma in Mechanical, Electrical, or Mechatronics Engineering.</li><li>2–5 years of hands-on field service experience, preferably in the Food processing &amp; packing equipment</li><li>Prior experience with GEA or similar industrial Food processing &amp; packing equipment equipment is a strong advantage.</li><li>Deep understanding of electrical and mechanical systems; basic knowledge of automation is beneficial.</li><li>Excellent troubleshooting, communication, and customer service skills.</li></ul>Did we spark your interest? Then please click apply above to access our guided application process.

Field Service Engineer - FHT - Middle East

About the Job

About the Company

GEA

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