Job Advert: Infrastructure ManagerLocation: Office base for 4 days per week at any Alexander Dennis location (Please only apply to one Location) Department: IT Reporting to: Group IT Director Contract: Permanent, Full-time (37 hours per week) Direct Reports: 3 About the RoleWe are seeking an experienced Infrastructure Manager to lead, develop, and deliver robust IT Infrastructure Systems that support the growth and global operations of Alexander Dennis. This is a critical role, ensuring our infrastructure is secure, resilient, and aligned with business strategy. You will manage a talented team, oversee complex projects, and play a key part in minimising incidents and supporting business continuity.Key Responsibilities<ul><li>Formulate and implement IT Infrastructure strategies in alignment with the Global IT Strategy.</li><li>Own the Infrastructure for the business to ensure high levels of operational uptime.</li><li>Utilising embedded ITIL process and systems to ensure </li><li>Lead and deliver projects related to the evaluation and implementation of group-wide systems.</li><li>Ensure compliance with company IT policies and IT security requirements.</li><li>Identify and analyse opportunities for cost reduction and business improvement.</li><li>Challenge and improve existing company-wide systems.</li><li>Manage and develop the Group IT Infrastructure team to achieve results.</li><li>Support the management of Group IT Infrastructure budgets.</li></ul>Technology Stack<ul><li>Microsoft Windows servers on-premise and cloud based services, using Hyper Visors to provide high availability systems.</li><li>Microsoft 365, SQL Servers, SD-WAN, Firewall ownership, with Multi-data centres.</li><li>Global business operations, with the technology managed centrally.</li></ul>Skills, Behaviours, and Experience<ul><li>Proficient in IT and management systems within a multi-site environment.</li><li>Proven track record in formulating and implementing IT infrastructure strategies.</li><li>Experience in planning and delivering projects within agreed timescales and budgets.</li><li>Ability to translate business requirements into technical solutions.</li><li>Strong leadership and people management skills.</li><li>Excellent communication and teamwork abilities in a multi-functional environment.</li><li>Persuasive, enthusiastic, and able to inspire others.</li><li>Effective time management and organisational skills.</li></ul>Qualifications<ul><li>Demonstrable experience managing complex infrastructure within a global business environment.</li></ul>What We OfferBecause we know that to deliver on our vision, people have to feel supported and inspired:Impact: Be part of something that’s changing cities, improving air quality, helping public transport evolve.Development &amp; Growth: Training programmes, mentorship, opportunities to take on new roles, broaden skills.Culture &amp; Belonging: An inclusive environment; your voice matters; we treat people fairly.Perks &amp; Benefits: Competitive salary, pension, wellbeing support, cycle to work scheme, enhanced maternity and paternity benefits.Our Values – What Guides UsThese are more than words on a page, they shape how we work, what we stand for, and how we build trust with our customers, communities, and each other. Safety: The health and wellbeing of our team members, and the safety of our products, are our top priority. Quality: We strive for excellence in our products, services, and all that we do. Integrity: We act with honesty, transparency and integrity, treating each other with respect in a diverse, equitable and  inclusive workplace. Accountability: We take responsibility for our actions, seeking to build trust and earn a reputation for excellence and reliability.Teamwork: We work with our team members, our supplier partners, and our customers to pursue mutual benefits. Sustainability: We seek long term success for our business, our communities, and the environment through responsible sourcing, lean manufacturing, and sustainable operations. How to ApplyPlease submit your CV and a cover letter outlining your suitability for the role via our careers portal.

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Infrastructure Manager

Job Advert: Infrastructure ManagerLocation: Office base for 4 days per week at any Alexander Dennis location (Please only apply to one Location) Department: IT Reporting to: Group IT Director Contract: Permanent, Full-time (37 hours per week) Direct Reports: 3 About the RoleWe are seeking an experienced Infrastructure Manager to lead, develop, and deliver robust IT Infrastructure Systems that support the growth and global operations of Alexander Dennis. This is a critical role, ensuring our infrastructure is secure, resilient, and aligned with business strategy. You will manage a talented team, oversee complex projects, and play a key part in minimising incidents and supporting business continuity.Key Responsibilities<ul><li>Formulate and implement IT Infrastructure strategies in alignment with the Global IT Strategy.</li><li>Own the Infrastructure for the business to ensure high levels of operational uptime.</li><li>Utilising embedded ITIL process and systems to ensure </li><li>Lead and deliver projects related to the evaluation and implementation of group-wide systems.</li><li>Ensure compliance with company IT policies and IT security requirements.</li><li>Identify and analyse opportunities for cost reduction and business improvement.</li><li>Challenge and improve existing company-wide systems.</li><li>Manage and develop the Group IT Infrastructure team to achieve results.</li><li>Support the management of Group IT Infrastructure budgets.</li></ul>Technology Stack<ul><li>Microsoft Windows servers on-premise and cloud based services, using Hyper Visors to provide high availability systems.</li><li>Microsoft 365, SQL Servers, SD-WAN, Firewall ownership, with Multi-data centres.</li><li>Global business operations, with the technology managed centrally.</li></ul>Skills, Behaviours, and Experience<ul><li>Proficient in IT and management systems within a multi-site environment.</li><li>Proven track record in formulating and implementing IT infrastructure strategies.</li><li>Experience in planning and delivering projects within agreed timescales and budgets.</li><li>Ability to translate business requirements into technical solutions.</li><li>Strong leadership and people management skills.</li><li>Excellent communication and teamwork abilities in a multi-functional environment.</li><li>Persuasive, enthusiastic, and able to inspire others.</li><li>Effective time management and organisational skills.</li></ul>Qualifications<ul><li>Demonstrable experience managing complex infrastructure within a global business environment.</li></ul>What We OfferBecause we know that to deliver on our vision, people have to feel supported and inspired:Impact: Be part of something that’s changing cities, improving air quality, helping public transport evolve.Development &amp; Growth: Training programmes, mentorship, opportunities to take on new roles, broaden skills.Culture &amp; Belonging: An inclusive environment; your voice matters; we treat people fairly.Perks &amp; Benefits: Competitive salary, pension, wellbeing support, cycle to work scheme, enhanced maternity and paternity benefits.Our Values – What Guides UsThese are more than words on a page, they shape how we work, what we stand for, and how we build trust with our customers, communities, and each other. Safety: The health and wellbeing of our team members, and the safety of our products, are our top priority. Quality: We strive for excellence in our products, services, and all that we do. Integrity: We act with honesty, transparency and integrity, treating each other with respect in a diverse, equitable and&nbsp; inclusive workplace. Accountability: We take responsibility for our actions, seeking to build trust and earn a reputation for excellence and reliability.Teamwork: We work with our team members, our supplier partners, and our customers to pursue mutual benefits. Sustainability: We seek long term success for our business, our communities, and the environment through responsible sourcing, lean manufacturing, and sustainable operations. How to ApplyPlease submit your CV and a cover letter outlining your suitability for the role via our careers portal.

Infrastructure Manager

About the Job

About the Company

Alexander Dennis

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