AECOM has an immediate need for a Traffic Monitoring Operator to work onsite at the PennDOT facility located in Bridgeville, PA.  Traffic Monitoring Operators execute their responsibilities from a Traffic Management Center (TMC), located in Bridgeville, PA, a suburb of Pittsburgh.  Traffic Monitoring Operators are responsible for monitoring, detecting, and reporting traffic incidents on Pittsburgh's roadways, and coordinating with response agencies to manage the clearance of traffic incidents. The primary responsibility of this position is to use intelligent transportation system devices to detect and verify incidents, coordinate a response, and communicate the impacts to stakeholders.  Once the Operator has confirmed a traffic incident and coordinated with the appropriate jurisdiction for response, the operator then distributes traveler information through a variety of communication platforms such as digital message signs, websites, social media, and media outlets. Traffic Monitoring Operators execute their responsibilities from a Traffic Management Center (TMC), located in Bridgeville, PA.  The environment is a technological hub for traffic operations, which uses a variety of different technologies for the purpose of enhancing safety and mobility. Responsibilities include, but may not be limited to, the following: Traffic Control Operators are responsible for monitoring, detecting, and reporting traffic incidents on Pittsburgh's roadways, and coordinating with response agencies to manage the clearance of traffic incidents.  The primary responsibility of this position is to use intelligent transportation system devices to detect and verify incidents, coordinate a response, and communicate the impacts to stakeholders.  Once the Operator has confirmed a traffic incident and coordinated with the appropriate jurisdiction for response, the operator then distributes traveler information through a variety of communication platforms such as digital message signs, websites, social media, and media outlets. <ul><li>Managing and logging traffic incidents in an advanced transportation management system software</li><li>Coordinating and dispatching incident response crews to incidents in a safe, timely and efficient manner.</li><li>Detecting, confirming, and tracking equipment failures affecting control room operations (e.g., central system, computers, CCTV cameras, digital message signs, etc.)</li><li>Coordinating with local, regional, and statewide stakeholders on all control room activities by providing essential and timely incident information and status</li><li>Informing first responders of traffic related incidents involving injury and assisting with coordination of lane closures and diversion routes.</li><li>Coordinating incidents (to include traffic signal system malfunctions) with local municipalities for resolution and information dissemination </li></ul>Work Conditions<ul><li>May be subject to short or no-notice work assignments during emergency events</li><li>100% onsite at Traffic Control Center in a controlled, indoor environment with dimmed lighting</li><li>Rotating shift schedule to include morning, afternoons, evenings, overnights, weekends and holidays</li><li>Significant periods of sitting, CCTV camera viewing, and data entry</li><li>Heavy volume of telephone, radio and computer usage</li><li>Closely supervised shift schedule; monitored performance with routine evaluation</li></ul>

AECOM is the world&rsquo;s trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle &ndash; from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $14.4 billion in fiscal year 2023. See how we are delivering sustainable legacies for generations to come at aecom.com and @AECOM.

Traffic Monitoring Operator

AECOM has an immediate need for a Traffic Monitoring Operator to work onsite at the PennDOT facility located in Bridgeville, PA. &nbsp;Traffic Monitoring Operators execute their responsibilities from a Traffic Management Center (TMC), located in Bridgeville, PA, a suburb of Pittsburgh.&nbsp;&nbsp;Traffic Monitoring Operators are responsible for monitoring, detecting, and reporting traffic incidents on Pittsburgh's roadways, and coordinating with response agencies to manage the clearance of traffic incidents.&nbsp;The primary responsibility of this position is to use intelligent transportation system devices to detect and verify incidents, coordinate a response, and communicate the impacts to stakeholders.&nbsp; Once the Operator has confirmed a traffic incident and coordinated with the appropriate jurisdiction for response, the operator then distributes traveler information through a variety of communication platforms such as digital message signs, websites, social media, and media outlets.&nbsp;Traffic Monitoring Operators execute their responsibilities from a Traffic Management Center (TMC), located in Bridgeville, PA.&nbsp; The environment is a technological hub for traffic operations, which uses a variety of different technologies for the purpose of enhancing safety and mobility.&nbsp;Responsibilities include, but may not be limited to, the following:&nbsp;Traffic Control Operators are responsible for monitoring, detecting, and reporting traffic incidents on Pittsburgh's roadways, and coordinating with response agencies to manage the clearance of traffic incidents. &nbsp;The primary responsibility of this position is to use intelligent transportation system devices to detect and verify incidents, coordinate a response, and communicate the impacts to stakeholders. &nbsp;Once the Operator has confirmed a traffic incident and coordinated with the appropriate jurisdiction for response, the operator then distributes traveler information through a variety of communication platforms such as digital message signs, websites, social media, and media outlets.&nbsp;<ul><li>Managing and logging traffic incidents in an advanced transportation management system software</li><li>Coordinating and dispatching incident response crews to incidents in a safe, timely and efficient manner.</li><li>Detecting, confirming, and tracking equipment failures affecting control room operations (e.g., central system, computers, CCTV cameras, digital message signs, etc.)</li><li>Coordinating with local, regional, and statewide stakeholders on all control room activities by providing essential and timely incident information and status</li><li>Informing first responders of traffic related incidents involving injury and assisting with coordination of lane closures and diversion routes.</li><li>Coordinating incidents (to include traffic signal system malfunctions) with local municipalities for resolution and information dissemination&nbsp;</li></ul>Work Conditions<ul><li>May be subject to short or no-notice work assignments during emergency events</li><li>100% onsite at Traffic Control Center in a controlled, indoor environment with dimmed lighting</li><li>Rotating shift schedule to include morning, afternoons, evenings, overnights, weekends and holidays</li><li>Significant periods of sitting, CCTV camera viewing, and data entry</li><li>Heavy volume of telephone, radio and computer usage</li><li>Closely supervised shift schedule; monitored performance with routine evaluation</li></ul>

Traffic Monitoring Operator

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