This role will be responsible for performing the end-to-end processes of billing, which includes but is not limited to invoice creation &amp; credit note cancellation servicing at least one or more region. <ul><li>Perform end-to-end billing tasks in compliance with approved billing policies &amp; procedures, accounting standards, SOX, internal controls, and within the approved service level agreements.</li><li>Assigned invoices may range from simple to moderately complex transactions,</li><li>Update client billing information and instructions, and billing rates,</li><li>Gather and review backup documentation for billing purposes,</li><li>Perform revenue recalculation steps in Oracle,</li><li>Collaborate with internal/external stakeholders to ensure invoices are submitted to the clients timely and accurately.</li><li>Distribute invoices to external clients through various distribution platforms e,g, mail, email, and client portal uploads.</li><li>Respond to inquiries and escalate issues and concerns to the Team Lead for timely resolution.</li><li>Participate in governance meetings with Operations Team and/or clients,</li><li>Perform multiple routine and/or simple ad hoc tasks assigned by the Billing Team Leader or Billing Manager,</li><li>Address critical issues with the guidance of the Team Leader within the prescribed turnaround time,</li><li>Gather information and documentation to assist in investigating and in resolving issues within the assigned process.</li><li>May be involved in selected transition-related activities such as desktop procedures creation,</li></ul> Attributes:<ul><li>Ability to effectively communicate and collaborate within a specific group of internal and external customers. (Communication)</li><li>Ability to maintain good customer relationships, with the ability to understand and respond to customer needs and requirements. (Customer Service)</li><li>Ability to be thorough and meticulous in completing assigned reports, tasks, and documentation. (Attention to Detail)</li><li>Ability to identify and resolve moderate and complex issues by applying best practices and technical expertise and may recommend solutions for unique scenarios. (Problem Solving)</li></ul>

AECOM is the world&rsquo;s trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle &ndash; from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $14.4 billion in fiscal year 2023. See how we are delivering sustainable legacies for generations to come at aecom.com and @AECOM.

O2C Senior Associate, Billing

This role will be responsible for performing the end-to-end processes of billing, which includes but is not limited to invoice creation &amp; credit note cancellation servicing at least one or more region.&nbsp;<ul><li>Perform end-to-end billing tasks in compliance with approved billing policies &amp; procedures, accounting standards, SOX, internal controls, and within the approved service level agreements.</li><li>Assigned invoices may range from simple to moderately complex transactions,</li><li>Update client billing information and instructions, and billing rates,</li><li>Gather and review backup documentation for billing purposes,</li><li>Perform revenue recalculation steps in Oracle,</li><li>Collaborate with internal/external stakeholders to ensure invoices are submitted to the clients timely and accurately.</li><li>Distribute invoices to external clients through various distribution platforms e,g, mail, email, and client portal uploads.</li><li>Respond to inquiries and escalate issues and concerns to the Team Lead for timely resolution.</li><li>Participate in governance meetings with Operations Team and/or clients,</li><li>Perform multiple routine and/or simple ad hoc tasks assigned by the Billing Team Leader or Billing Manager,</li><li>Address critical issues with the guidance of the Team Leader within the prescribed turnaround time,</li><li>Gather information and documentation to assist in investigating and in resolving issues within the assigned process.</li><li>May be involved in selected transition-related activities such as desktop procedures creation,</li></ul>&nbsp;Attributes:<ul><li>Ability to effectively communicate and collaborate within a specific group of internal and external customers. (Communication)</li><li>Ability to maintain good customer relationships, with the ability to understand and respond to customer needs and requirements. (Customer Service)</li><li>Ability to be thorough and meticulous in completing assigned reports, tasks, and documentation. (Attention to Detail)</li><li>Ability to identify and resolve moderate and complex issues by applying best practices and technical expertise and may recommend solutions for unique scenarios. (Problem Solving)</li></ul>&nbsp;

O2C Senior Associate, BillingNew

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About the Company

AECOM

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