Location:Raleigh, North Carolina, United StatesJob ID: R0111384Date Posted:2025-11-10Company Name:HITACHI ENERGY USA INCProfession (Job Category):IT, Telecom &amp; InternetJob Schedule: Full timeRemote:NoJob Description:The Opportunity Join Hitachi Energy Transformers – Business Solutions IT Organization as a Multi-Site IT Site Delivery Manager, where you’ll lead IT service delivery for a cluster of factories and offices across a geographical area. This is your chance to shape IT operations that drive business growth and innovation. You’ll be the trusted partner for site leadership, ensuring seamless infrastructure, robust cybersecurity, and reliable application support. In this dynamic role, you’ll manage vendor relationships, guide IT professionals, and champion process excellence to deliver exceptional service performance. If you thrive in a fast-paced environment and love solving complex challenges, this is the opportunity to make a real impact. Responsible to ensure compliance with applicable external and internal regulations, procedures and guidelines.How You’ll Make an Impact<ul><li>Lead IT service delivery for multiple sites and factories.</li><li>Act as the primary contact for IT suppliers and global teams.</li><li>Oversee ticket management, triage, and escalation processes.</li><li>Drive infrastructure support and governance onsite.</li><li>Manage IT build projects and ensure machine connectivity.</li><li>Provide first-line application support and cybersecurity response.</li><li>Plan and control IT budgets for assigned sites.</li><li>Guide and develop IT team members for success.</li><li>Site  IT Site Delivery Managers- Work Onsite to the site or factory cluster you are assigned to.</li></ul> Your Background<ul><li>Bachelor’s degree in Computer Science or Engineering, or 10+ years of IT experience.</li><li>Minimum 7 years in IT roles, with 3+ years in IT management.</li><li>Strong project management experience in global environments.</li><li>Experience in complex stakeholder scenarios, cross-functional problem solving and advanced understanding of IT procedures and policies, together with end-to-end business processes knowledge.</li><li>Flexibility to manage multiple shifts of IT resources in a factory environment.</li><li>Expertise in ITIL, cybersecurity, and infrastructure operations.</li><li>Fluent in English and local language of the region.</li><li>Experience in manufacturing IT environments is a plus.</li></ul>Tools:<ul><li>MS Office Products​-Excel, Word, Sharepoint, Teams, Outlook</li><li>SNOW Service Now Enterprise IT Management Platform.</li><li>Microsoft DevOps, Microsoft Azure</li><li>SAP​ S4Hana</li><li>Information/Data &amp; Analytics/Business Intelligence</li></ul>Methodologies:<ul><li>ITIL​</li><li>L6S​</li><li>PM/Agile PM</li><li>COBIT</li></ul>More About UsAt Hitachi Energy, you’ll join a global leader committed to advancing a sustainable energy future. We offer continuous learning, career development, and opportunities to work on cutting-edge technologies. Be part of a diverse, inclusive team that values collaboration and innovation.Equal Employment Opportunity (EEO)-Females/Minorities/Protected Veterans/Individuals with Disabilities <h2>Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a <a href="https://www.hitachienergy.com/contact-us/general-inquiry?type=I+have+a+General+question">general inquiry form</a> on our website.  Please include your contact information and specific details about your required accommodation to support you during the job application process.</h2><h2></h2><h2>This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.</h2>

Hitachi Energy is a global technology leader that is advancing a sustainable energy future for all. We serve customers in the utility, industry and infrastructure sectors with innovative solutions and services across the value chain. Together with customers and partners, we pioneer technologies and enable the digital transformation required to accelerate the energy transition towards a carbon-neutral future. We are advancing the world&rsquo;s energy system to become more sustainable, flexible and secure whilst balancing social, environmental and economic value. Hitachi Energy has a proven track record and unparalleled installed base in more than 140 countries.

Multi-Site IT Site Delivery Manager

Location:Raleigh, North Carolina, United StatesJob ID: R0111384Date Posted:2025-11-10Company Name:HITACHI ENERGY USA INCProfession (Job Category):IT, Telecom &amp; InternetJob Schedule:&nbsp;Full timeRemote:NoJob Description:The Opportunity Join Hitachi Energy Transformers – Business Solutions IT Organization as a Multi-Site IT Site Delivery Manager, where you’ll lead IT service delivery for a cluster of factories and offices across a geographical area. This is your chance to shape IT operations that drive business growth and innovation. You’ll be the trusted partner for site leadership, ensuring seamless infrastructure, robust cybersecurity, and reliable application support. In this dynamic role, you’ll manage vendor relationships, guide IT professionals, and champion process excellence to deliver exceptional service performance. If you thrive in a fast-paced environment and love solving complex challenges, this is the opportunity to make a real impact. Responsible to ensure compliance with applicable external and internal regulations, procedures and guidelines.How You’ll Make an Impact<ul><li>Lead IT service delivery for multiple sites and factories.</li><li>Act as the primary contact for IT suppliers and global teams.</li><li>Oversee ticket management, triage, and escalation processes.</li><li>Drive infrastructure support and governance onsite.</li><li>Manage IT build projects and ensure machine connectivity.</li><li>Provide first-line application support and cybersecurity response.</li><li>Plan and control IT budgets for assigned sites.</li><li>Guide and develop IT team members for success.</li><li>Site &nbsp;IT Site Delivery Managers- Work Onsite to the site or factory cluster you are assigned to.</li></ul> Your Background<ul><li>Bachelor’s degree in Computer Science or Engineering, or 10+ years of IT experience.</li><li>Minimum 7 years in IT roles, with 3+ years in IT management.</li><li>Strong project management experience in global environments.</li><li>Experience in complex stakeholder scenarios, cross-functional problem solving and advanced understanding of IT procedures and policies, together with end-to-end business processes knowledge.</li><li>Flexibility to manage multiple shifts of IT resources in a factory environment.</li><li>Expertise in ITIL, cybersecurity, and infrastructure operations.</li><li>Fluent in English and local language of the region.</li><li>Experience in manufacturing IT environments is a plus.</li></ul>Tools:<ul><li>MS Office Products​-Excel, Word, Sharepoint, Teams, Outlook</li><li>SNOW Service Now Enterprise IT Management Platform.</li><li>Microsoft DevOps, Microsoft Azure</li><li>SAP​ S4Hana</li><li>Information/Data &amp; Analytics/Business Intelligence</li></ul>Methodologies:<ul><li>ITIL​</li><li>L6S​</li><li>PM/Agile PM</li><li>COBIT</li></ul>More About UsAt Hitachi Energy, you’ll join a global leader committed to advancing a sustainable energy future. We offer continuous learning, career development, and opportunities to work on cutting-edge technologies. Be part of a diverse, inclusive team that values collaboration and innovation.Equal Employment Opportunity (EEO)-Females/Minorities/Protected Veterans/Individuals with Disabilities <h2>Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a <a href="https://www.hitachienergy.com/contact-us/general-inquiry?type=I+have+a+General+question">general inquiry form</a> on our website. &nbsp;Please include your contact information and specific details about your required accommodation to support you during the job application process.</h2><h2></h2><h2>This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.</h2>

Multi-Site IT Site Delivery Manager

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HITACHI ENERGY

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