Location:Bengaluru, Karnataka, IndiaJob ID: R0110898Date Posted:2025-11-26Company Name:HITACHI ENERGY INDIA LIMITEDProfession (Job Category):Engineering &amp; ScienceJob Schedule: Full timeRemote:NoJob Description:The NC Local Service Unit Manager for India will have the following tasks and responsibilities: • Report to the respective NC Service Portfolio Group Manager • Are accountable for overall revenues and service results (OCF, gross margin) for their local markets, • Are accountable for customer satisfaction and system ageing in their allocated markets, • Act as input giver to NC on capacity to ensure correct priority of opportunities, • Are responsible for Installed Base of Network Control – e.g SLA adherence and system ageing within their allocated markets, • Ensure correct cost allocation to service and sales support.• Responsible for generating repeat and additional service business from their customers. • Understands how our Installed Base system is used by the customer, where it adds value and how this value can be maintained and extended. • Discusses future plans for the system with the customer and strives to align customer budget with investment needs. • Acts as the customer’s voice in Hitachi Energy and vice versa, • Is the point of contact in HE for customers in maintenance, and tracks/follows up open issues to drive overall customer satisfaction, and may take the role of service project manager.  • Collaborates closely with sales as well as project and service teams, • Supports messaging to the customer for e.g. cyber security issuesQualifications: - Minimum 5 years of experience in Network Control system projects implemented with Hitachi Network Manager. - Excellent problem solving skills and ability to work independently. - Effective communication skills both written and verbal. - Ability to manage multiple projects simultaneously while meeting deadlines. - Strong analytical and critical thinking abilities.<h2>Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a <a href="https://www.hitachienergy.com/contact-us/general-inquiry?type=I+have+a+General+question">general inquiry form</a> on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.</h2><h2>This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response. </h2>

Hitachi Energy is a global technology leader that is advancing a sustainable energy future for all. We serve customers in the utility, industry and infrastructure sectors with innovative solutions and services across the value chain. Together with customers and partners, we pioneer technologies and enable the digital transformation required to accelerate the energy transition towards a carbon-neutral future. We are advancing the world&rsquo;s energy system to become more sustainable, flexible and secure whilst balancing social, environmental and economic value. Hitachi Energy has a proven track record and unparalleled installed base in more than 140 countries.

Network Control LSU Manager India

Location:Bengaluru, Karnataka, IndiaJob ID: R0110898Date Posted:2025-11-26Company Name:HITACHI ENERGY INDIA LIMITEDProfession (Job Category):Engineering &amp; ScienceJob Schedule:&nbsp;Full timeRemote:NoJob Description:The NC Local Service Unit Manager for India will have the following tasks and responsibilities: • Report to the respective NC Service Portfolio Group Manager • Are accountable for overall revenues and service results (OCF, gross margin) for their local markets, • Are accountable for customer satisfaction and system ageing in their allocated markets, • Act as input giver to NC on capacity to ensure correct priority of opportunities, • Are responsible for Installed Base of Network Control – e.g SLA adherence and system ageing within their allocated markets, • Ensure correct cost allocation to service and sales support.• Responsible for generating repeat and additional service business from their customers. • Understands how our Installed Base system is used by the customer, where it adds value and how this value can be maintained and extended. • Discusses future plans for the system with the customer and strives to align customer budget with investment needs. • Acts as the customer’s voice in Hitachi Energy and vice versa, • Is the point of contact in HE for customers in maintenance, and tracks/follows up open issues to drive overall customer satisfaction, and may take the role of service project manager.&nbsp; • Collaborates closely with sales as well as project and service teams, • Supports messaging to the customer for e.g. cyber security issuesQualifications: - Minimum 5 years of experience in Network Control system projects implemented with Hitachi Network Manager. - Excellent problem solving skills and ability to work independently. - Effective communication skills both written and verbal. - Ability to manage multiple projects simultaneously while meeting deadlines. - Strong analytical and critical thinking abilities.<h2>Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a <a href="https://www.hitachienergy.com/contact-us/general-inquiry?type=I+have+a+General+question">general inquiry form</a> on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.</h2><h2>This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.&nbsp;</h2>

Network Control LSU Manager India

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HITACHI ENERGY

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