We are looking for an Order Management Specialist who will play a key role in ensuring customer satisfaction while supporting our sales engineers and sales channels. This position requires strong coordination skills, technical expertise, and a proactive mindset to manage the entire order lifecycle in line with business objectives and company regulations.Responsibilities / Tasks<ul><li>Customer Satisfaction: Ensure customer expectations are met in alignment with business objectives.</li><li>Sales Support: Actively support sales engineers and sales channels.</li><li>Order Execution: Control the order execution phase, focusing on costs, margin planning, and risk management.</li><li>System Utilization: Use sales administration tools (SAP, CRM) effectively.</li><li>Compliance: Manage order processes in line with GEA and GEA TR rules and regulations.</li><li>Cross-Functional Coordination:<ul><li>R&amp;C Sales</li><li>Local Supply Chain</li><li>Business Units (BU)</li><li>GCC Finance</li><li>Legal</li></ul></li><li>Commercial Order Management: Handle approvals, planning, and tracking.</li><li>Reporting: Plan and coordinate periodic reports required by GCC Finance.</li><li>Receivables &amp; Backlog: Follow up on receivables and backlog, ensuring timely actions.</li><li>Expertise Development: Build deep knowledge in commercial coordination.</li></ul>Your Profile / Qualifications<div><ul><li>Education: University degree in Engineering.</li><li>Experience: Relevant experience in similar functions is an advantage.</li><li>Technical Skills:<ul><li>Practical know-how of modern sales processes, organizational methods, and tools (ordering, pricing, CRM).</li><li>SAP knowledge preferred.</li><li>Proficient in MS Office.</li></ul></li><li>Language: English (proficient), local language preferred.</li><li>Soft Skills:<ul><li>Resilient, solution-oriented, and strong problem-solving skills.</li><li>Outstanding communicator (written and verbal) across levels, functions, and cultures.</li><li>Team player, strong negotiator, and networker.</li><li>Customer-oriented with ability to engage at different levels.</li></ul></li></ul><div>We Offer:<ul><li>Opportunity to work in an international environment.</li><li>Exposure to cross-functional collaboration and global business processes.</li><li>A role that combines technical expertise with commercial coordination.</li><li>Great work environment as part of a collaborative team.</li><li>Internal training and career development opportunities at national and international level.</li></ul></div></div>Please note: Only applications submitted in English will be considered.Did we spark your interest? Then please click apply above to access our guided application process.

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<div id="ember59" class="ember-view organization-about-module__content-consistant-cards-description">GEA is one of the largest technology suppliers for food processing and a wide range of other industries. The global group specializes in machinery, plants, as well as process technology and components. GEA provides sustainable solutions for sophisticated production processes in diverse end-user markets and offers a comprehensive service portfolio.</div>
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Order Management Specialist

We are looking for an Order Management Specialist who will play a key role in ensuring customer satisfaction while supporting our sales engineers and sales channels. This position requires strong coordination skills, technical expertise, and a proactive mindset to manage the entire order lifecycle in line with business objectives and company regulations.Responsibilities / Tasks<ul><li>Customer Satisfaction: Ensure customer expectations are met in alignment with business objectives.</li><li>Sales Support: Actively support sales engineers and sales channels.</li><li>Order Execution: Control the order execution phase, focusing on costs, margin planning, and risk management.</li><li>System Utilization: Use sales administration tools (SAP, CRM) effectively.</li><li>Compliance: Manage order processes in line with GEA and GEA TR rules and regulations.</li><li>Cross-Functional Coordination:<ul><li>R&amp;C Sales</li><li>Local Supply Chain</li><li>Business Units (BU)</li><li>GCC Finance</li><li>Legal</li></ul></li><li>Commercial Order Management: Handle approvals, planning, and tracking.</li><li>Reporting: Plan and coordinate periodic reports required by GCC Finance.</li><li>Receivables &amp; Backlog: Follow up on receivables and backlog, ensuring timely actions.</li><li>Expertise Development: Build deep knowledge in commercial coordination.</li></ul>Your Profile / Qualifications<div><ul><li>Education: University degree in Engineering.</li><li>Experience: Relevant experience in similar functions is an advantage.</li><li>Technical Skills:<ul><li>Practical know-how of modern sales processes, organizational methods, and tools (ordering, pricing, CRM).</li><li>SAP knowledge preferred.</li><li>Proficient in MS Office.</li></ul></li><li>Language: English (proficient), local language preferred.</li><li>Soft Skills:<ul><li>Resilient, solution-oriented, and strong problem-solving skills.</li><li>Outstanding communicator (written and verbal) across levels, functions, and cultures.</li><li>Team player, strong negotiator, and networker.</li><li>Customer-oriented with ability to engage at different levels.</li></ul></li></ul><div>We Offer:<ul><li>Opportunity to work in an international environment.</li><li>Exposure to cross-functional collaboration and global business processes.</li><li>A role that combines technical expertise with commercial coordination.</li><li>Great work environment&nbsp;as part of a collaborative team.</li><li>Internal training and career development opportunities&nbsp;at national and international level.</li></ul></div></div>Please note: Only applications submitted in English will be considered.Did we spark your interest? Then please click apply above to access our guided application process.

Order Management Specialist

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GEA

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