We're a global leader in providing energy solutions that help businesses grow and communities thrive. We work as a team and we’re proud of the difference we make to customers, to local communities, and towards a sustainable future for the world.We’re looking for a Head of Service &amp; Operations. Based in Glasgow, you will play a pivotal leadership role in shaping and delivering Aggreko’s global IT service and infrastructure strategy. Reporting to the CIO, you’ll ensure our technology foundations are secure, reliable, scalable, and capable of supporting our fast-evolving global business. Why Aggreko? Here are some of the perks and rewards:<ul><li>A competitive salary and benefits package </li><li>Generous holiday entitlement, with option to ‘buy’ or ‘sell‘ </li><li>A focus on continued personal development </li><li>Paid time off work for volunteering in the community </li><li>Access to our Employee Assistance Programme which helps promote and support a healthy lifestyle </li></ul>What you’ll do:<ul><li>Lead the strategy and execution of Aggreko’s global IT infrastructure and service delivery operations, including the service desk.</li><li>Ensure our network, cloud, data centre, and end user compute roadmaps are secure, reliable, scalable, and future-proof.</li><li>Build, motivate, and develop a high-performance team, fostering strong customer service, continuous improvement, and a “shift-left” ethos.</li><li>Manage key vendor partnerships to maximise value, leverage innovation, and optimise third-party spend.</li><li>Define robust governance, working with Enterprise Architecture and IT Security to ensure effective controls that maintain ISO27001 certification and achieve SOX compliance.</li><li>Drive operational excellence by delivering strong performance across core ITIL processes—including Major Incident and cyber incident response.</li><li>Track and continuously improve service performance through SLAs, KPIs, and automation-driven efficiency.</li></ul>You’ll have the following skills and experience:<ul><li>Proven experience delivering IT services at scale in a global environment, balancing operational reliability with innovation.</li><li>Strong commercial acumen and the ability to build effective partnerships with platform and service vendors.</li><li>Strategic thinking and the ability to set direction in a complex, fast-moving technology and business landscape.</li><li>Exceptional leadership skills, with the ability to motivate teams, navigate competing priorities, and drive high performance.</li><li>A pragmatic, delivery-focused mindset with a passion for improving user experience and operational excellence.</li></ul>Find out more and apply now.Bring your energy. Grow your career.#LI-LW1Equal employment opportunityWe welcome people from different backgrounds and cultures, and respect people’s unique skills, attitudes and experiences. We encourage everyone to be themselves at work because we know that’s how we do our best, for each other, for our customers, for the communities where we work, and for our careers.We are an equal opportunity employer. If you apply for a role at Aggreko, we will consider your application based on your qualifications and experience, and not on your race, colour, ethnicity, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

As the global leader in temporary power, temperature control and energy solutions, we enable our customers to achieve their goals through a range of innovative, flexible, class-leading modular solutions.&nbsp;
Utilising the latest technologies, we combine innovative thinking with our sector knowledge to deliver the best results; where, when and for as long as needed.
Are you thinking about a career at Aggreko?&nbsp;
Working at Aggreko is more than just a job. We care about the people who work with us and want to ensure that our employees have a fulfilling career, work in a safe environment, are happy and share our values. We encourage all our employees to expand their skills and knowledge, so you are able to grow and become the future of our business.
We welcome employees from all backgrounds, disciplines and abilities, to assist us in achieving our global goals. So are you ready to join a team of great people? Get in touch.&nbsp;

Head of Service & Operations

We're a global leader in providing energy solutions that help businesses grow and communities thrive. We work as a team and we’re proud of the difference we make to customers, to local communities, and towards a sustainable future for the world.We’re looking for a Head of Service &amp; Operations. Based in Glasgow, you will play a pivotal leadership role in shaping and delivering Aggreko’s global IT service and infrastructure strategy. Reporting to the CIO, you’ll ensure our technology foundations are secure, reliable, scalable, and capable of supporting our fast-evolving global business.&nbsp;Why Aggreko? Here are some of the perks and rewards:<ul><li>A competitive salary and benefits package </li><li>Generous holiday entitlement, with option to ‘buy’ or ‘sell‘ </li><li>A focus on continued personal development </li><li>Paid time off work for volunteering in the community </li><li>Access to our Employee Assistance Programme which helps promote and support a healthy lifestyle </li></ul>What you’ll do:<ul><li>Lead the strategy and execution of Aggreko’s global IT infrastructure and service delivery operations, including the service desk.</li><li>Ensure our network, cloud, data centre, and end user compute roadmaps are secure, reliable, scalable, and future-proof.</li><li>Build, motivate, and develop a high-performance team, fostering strong customer service, continuous improvement, and a “shift-left” ethos.</li><li>Manage key vendor partnerships to maximise value, leverage innovation, and optimise third-party spend.</li><li>Define robust governance, working with Enterprise Architecture and IT Security to ensure effective controls that maintain ISO27001 certification and achieve SOX compliance.</li><li>Drive operational excellence by delivering strong performance across core ITIL processes—including Major Incident and cyber incident response.</li><li>Track and continuously improve service performance through SLAs, KPIs, and automation-driven efficiency.</li></ul>You’ll have the following skills and experience:<ul><li>Proven experience delivering IT services at scale in a global environment, balancing operational reliability with innovation.</li><li>Strong commercial acumen and the ability to build effective partnerships with platform and service vendors.</li><li>Strategic thinking and the ability to set direction in a complex, fast-moving technology and business landscape.</li><li>Exceptional leadership skills, with the ability to motivate teams, navigate competing priorities, and drive high performance.</li><li>A pragmatic, delivery-focused mindset with a passion for improving user experience and operational excellence.</li></ul>Find out more and apply now.Bring your energy. Grow your career.#LI-LW1Equal employment opportunityWe welcome people from different backgrounds and cultures, and respect people’s unique skills, attitudes and experiences. We encourage everyone to be themselves at work because we know that’s how we do our best, for each other, for our customers, for the communities where we work, and for our careers.We are an equal opportunity employer. If you apply for a role at Aggreko, we will consider your application based on your qualifications and experience, and not on your race, colour, ethnicity, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Head of Service & Operations

About the Job

About the Company

Aggreko

Similar Jobs

Director of Customer Support

Director of Customer Support

IT Director RBLSC Agro Testing Europe

IT Director RBLSC Agro Testing Europe

Director of Customer Operations

Director of Customer Operations

Head of Business Technology

Head of Business Technology

Director of Customer Support

Director of Customer Support

Director of Product

Director of Product

Director, Engineering

Director, Engineering

Head of Cloud (m/f/d)

Head of Cloud (m/f/d)

Director - IT Operations

Director - IT Operations

Senior Director of Business Applications

Senior Director of Business Applications