Wärtsilä is an innovative technology company known for being a forerunner in the Marine and Energy markets. Every day, we – Wärtsilians - put our hearts and minds into turning Wärtsilä's purpose of enabling sustainable societies with smart technology, and our Smart Marine and Energy visions into reality. Our aim is to provide increased value to both our customers and society. New, game-changing ideas and continuous improvement have been part of our DNA since 1834. Together, we can create new business opportunities and more sustainable future that we can all be proud of. Wärtsilä Information Management (IM) supports businesses in digitizing core operations and enabling new digital business opportunities via technology and information. We are now looking for a visionary SAP Solution Architect for the Service Management area (SAP CS and S/4 Services solution) to work in the interface of business and IT to enable the transformation within SAP S/4HANA. You will be a key player in creating and designing the future roadmap and architecture design within own area. Even though the main focus the coming years will be on the S/4HANA transformation, you will also be supporting daily business operations.   Preferred locations for this position are our IM locations in Finland (Helsinki/Vaasa/Turku), but also other locations can be considered. ​Your role and responsibilities   As a Solution Architect in the Service Management Solutions, the main focus the coming years will be to work in close cooperation with business and other stakeholders in the transformation journey from current landscape and architecture to the future state. You will be responsible for the architectural design and roadmap creation within Service Management solutions. This position is in our Global ERP Center of Excellence. Together with our other solution architects you will jointly ensure that present and future architecture is correctly incorporated. You will work in close collaboration with your colleagues in the Service Management Solution and the whole global ERP CoE.  In this role you will have a chance to: <ul style="margin-top:5.0pt;margin-bottom:0.0in;"><li style="margin:5.0pt 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman' , serif;">Be part of a truly global organization working with great colleagues around the world</li><li style="margin:5.0pt 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman' , serif;">Work in a flexible, hybrid environment </li><li style="margin:5.0pt 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman' , serif;">Be a key player in our ERP transformation with SAP S/4HANA</li><li style="margin:5.0pt 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman' , serif;">Participate in the SAP S/4HANA scoping for Service Management Solutions</li><li style="margin:5.0pt 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman' , serif;">Be responsible for the creation of the TO-BE SAP S/4HANA architecture design within own area </li><li style="margin:5.0pt 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman' , serif;">Participate in and lead creation of solution roadmaps both on operational and strategic levels to establish future state vision, shaping the existing landscape to match emerging technologies and the SAP S/4HANA capabilities</li><li style="margin:5.0pt 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman' , serif;">Translate business expectations into a deliverable solution proposal plan based on the SAP S/4HANA solution portfolio together with rest of the Information Management team, business and externals</li><li style="margin:5.0pt 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman' , serif;">Participate in the SAP S/4HANA design and blueprinting and be part of the SAP S/4HANA Design Authority Board</li><li style="margin:5.0pt 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman' , serif;">Create and maintain architecture documentation as part of business projects and operations</li><li style="margin:5.0pt 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman' , serif;">Perform cross-functional analysis to optimize the process flow between modules in end to end scenarios</li><li style="margin:5.0pt 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman' , serif;">Provide decision makers in the business lines and support functions with solution recommendations</li></ul>  To be able to succeed in the position, we expect you to have… …strong experience in SAP ECC Customer Service and/or experience from SAP S/4HANA Service. Previous experience from SAP S/4HANA implementation is seen as a benefit. You also need good understanding of business processes and the ability to translate business needs into IT requirements. <ul style="margin-top:5.0pt;margin-bottom:0.0in;"><li style="margin:5.0pt 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman' , serif;">Education: M.Sc. / B.Sc. or equivalent in Information Technology, Computer Science or similar</li><li style="margin:5.0pt 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman' , serif;">Very good team working skills in a global environment</li><li style="margin:5.0pt 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman' , serif;">Proactive, development-minded and goal-focused attitude to work</li><li style="margin:5.0pt 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman' , serif;">Good leadership and management skills, ability to handle stress</li><li style="margin:5.0pt 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman' , serif;">Fluent written and spoken English, ability to communicate complex topics to non-IT stakeholders</li><li style="margin:5.0pt 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman' , serif;">Very good documentation, visualization and presentation skills</li><li style="margin:5.0pt 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman' , serif;">Design thinking and experience from Service Design is a plus, key is the ability to transform requirements into solution proposals</li><li style="margin:5.0pt 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman' , serif;">Functional and technical experience of SAP ECC Customer Service module and/ or SAP S/4HANA Service (other modules seen as a benefit)</li><li style="margin:5.0pt 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman' , serif;">Understanding of E2E business value flows, including reporting</li><li style="margin:5.0pt 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman' , serif;">End-to-end cycle SAP ERP implementation experience, from project preparation through go-live</li></ul>  Why you and us?     We at Wärtsilä believe in empowerment, ownership and taking responsibility of our work. We support each other’s growth, and co-creation is the true basis of our innovation. We have courage to see opportunities and take initiative. We are authentic and honest, and we strongly believe in that by being your own true self you can accomplish so much more. We don’t always get it right the first time, and if mistakes are made, we make sure to learn and grow from them. We want everyone to voice their opinions freely. That is why we have built an environment that empowers you and everyone around you, and where you can feel safe and cared for. Are you eager to be part of this ambition? We have an amazing team, and we are excited about our work and the impact it has on building sustainable societies. We are looking to find a colleague with this shared passion for smart technologies and a sustainable future.   Contact &amp; next steps     We hope to hear from you soon by submitting your application through our careers portal. Please send your application as soon as possible, no later than 11.01.2026. We aim to keep you updated on the process throughout. For further questions related to this position, please reach out to Annamari Uurinmäki, Senior Manager, Sales, Service and Logistics Solutions at +359 40 521 6267 on 19th of December or 8th of January at 11-12 EET (only for questions from direct job applicants, applications through email will not be recorded or responded to).  Welcome to join us in shaping the decarbonisation of marine and energy! Last application date: 11/01/2026  At Wärtsilä we value, respect and embrace all our differences, and are committed to diversity, inclusion and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities.  Please note that according to Wärtsilä policy, voluntary consent for a security check may be required from candidates being considered for this position, depending on the applicable country. This is Wärtsilä Wärtsilä is a global leader in innovative technologies and lifecycle solutions for the marine and energy markets. Our team of 18,300 professionals, in more than 230 locations in 77 countries, shape the decarbonisation transformation of our industries across the globe. Read more on <a href="http://www.wartsila.com">www.wartsila.com</a>.

We enable sustainable societies through innovation in technology and services together with all our stakeholders &ndash; today and tomorrow. We emphasise innovation in sustainable technology and services to help our customers continuously improve environmental and economic performance. We work together with our strong ecosystem of partners every day, providing a wide portfolio of leading technologies and innovative solutions that offer our customers superior uptime, reliability and foreseeable lifecycle costs across their operations. Our global passionate team of 17,500 energy and maritime experts in 200 locations in more than 70 countries is committed to shaping decarbonisation transformation of our industries across the globe.

SAP Solution Architect, Service Management Solutions

&nbsp;Wärtsilä is an innovative technology company known for being a forerunner in the Marine and Energy markets. Every day, we – Wärtsilians - put our hearts and minds into turning Wärtsilä's purpose of enabling sustainable societies with smart technology, and our Smart Marine and Energy visions into reality. Our aim is to provide increased value to both our customers and society. New, game-changing ideas and continuous improvement have been part of our DNA since 1834. Together, we can create new business opportunities and more sustainable future that we can all be proud of. Wärtsilä Information Management (IM) supports businesses in digitizing core operations and enabling new digital business opportunities via technology and information.&nbsp;We are now looking for a visionary SAP Solution Architect for the Service Management area (SAP CS and S/4 Services solution)&nbsp;to work in the interface of business and IT to enable the transformation within SAP S/4HANA. You will be a key player in creating and designing the future roadmap and architecture design within own area. Even though the main focus the coming years will be on the S/4HANA transformation, you will also be supporting daily business operations.&nbsp;&nbsp;&nbsp;Preferred locations for this position are our IM locations in Finland (Helsinki/Vaasa/Turku), but also other locations can be considered.&nbsp;​Your role and responsibilities &nbsp;&nbsp;As a Solution Architect in the Service Management Solutions, the main focus the coming years will be to work in close cooperation with business and other stakeholders in the transformation journey from current landscape and architecture to the future state. You will be responsible for the architectural design and roadmap creation within Service Management solutions. This position is in our Global ERP Center of Excellence. Together with our other solution architects you will jointly ensure that present and future architecture is correctly incorporated. You will work in close collaboration with your colleagues in the Service Management Solution and the whole global ERP CoE.&nbsp;&nbsp;In this role you will have a chance to:&nbsp;<ul><li>Be part of a truly global organization working with great colleagues around the world</li><li>Work in a flexible, hybrid environment </li><li>Be a key player in our ERP transformation with SAP S/4HANA</li><li>Participate in the SAP S/4HANA scoping for Service Management Solutions</li><li>Be responsible for the creation of the TO-BE SAP S/4HANA architecture design within own area </li><li>Participate in and lead creation of solution roadmaps both on operational and strategic levels to establish future state vision, shaping the existing landscape to match emerging technologies and the SAP S/4HANA capabilities</li><li>Translate business expectations into a deliverable solution proposal plan based on the SAP S/4HANA solution portfolio together with rest of the Information Management team, business and externals</li><li>Participate in the SAP S/4HANA design and blueprinting and be part of the SAP S/4HANA Design Authority Board</li><li>Create and maintain architecture documentation as part of business projects and operations</li><li>Perform cross-functional analysis to optimize the process flow between modules in end to end scenarios</li><li>Provide decision makers in the business lines and support functions with solution recommendations</li></ul>&nbsp;&nbsp;To be able to succeed in the position, we expect you to have…&nbsp;…strong experience in SAP ECC Customer Service and/or experience from SAP S/4HANA Service. Previous experience from SAP S/4HANA implementation is seen as a benefit. You also need good understanding of business processes and the ability to translate business needs into IT requirements.&nbsp;<ul><li>Education: M.Sc. / B.Sc. or equivalent in Information Technology, Computer Science or similar</li><li>Very good team working skills in a global environment</li><li>Proactive, development-minded and goal-focused attitude to work</li><li>Good leadership and management skills, ability to handle stress</li><li>Fluent written and spoken English, ability to communicate complex topics to non-IT stakeholders</li><li>Very good documentation, visualization and presentation skills</li><li>Design thinking and experience from Service Design is a plus, key is the ability to transform requirements into solution proposals</li><li>Functional and technical experience of SAP ECC Customer Service module and/ or SAP S/4HANA Service (other modules seen as a benefit)</li><li>Understanding of E2E business value flows, including reporting</li><li>End-to-end cycle SAP ERP implementation experience, from project preparation through go-live</li></ul>&nbsp;&nbsp;Why you and us?  &nbsp; &nbsp;We at Wärtsilä believe in empowerment, ownership and taking responsibility of our work. We support each other’s growth, and co-creation is the true basis of our innovation. We have courage to see opportunities and take initiative.&nbsp;We are authentic and honest, and we strongly believe in that by being your own true self you can accomplish so much more. We don’t always get it right the first time, and if mistakes are made, we make sure to learn and grow from them. We want everyone to voice their opinions freely. That is why we have built an environment that empowers you and everyone around you, and where you can feel safe and cared for. Are you eager to be part of this ambition?&nbsp;We have an amazing team, and we are excited about our work and the impact it has on building sustainable societies. We are looking to find a colleague with this shared passion for smart technologies and a sustainable future. &nbsp;&nbsp;Contact &amp; next steps &nbsp;  &nbsp;We hope to hear from you soon by submitting your application through our careers portal. Please send your application as soon as possible, no later than 11.01.2026. We aim to keep you updated on the process throughout.&nbsp;For further questions related to this position, please reach out to&nbsp;Annamari Uurinmäki, Senior Manager, Sales, Service and Logistics Solutions at +359 40&nbsp;521 6267 on 19th of December or 8th of January at 11-12 EET (only for questions from direct job applicants, applications through email will not be recorded or responded to).&nbsp;&nbsp;Welcome to join us in shaping the decarbonisation of marine and energy!&nbsp;Last application date: 11/01/2026&nbsp;&nbsp;At Wärtsilä we value, respect and embrace all our differences, and are committed to diversity, inclusion and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities.&nbsp; Please note that according to Wärtsilä policy, voluntary consent for a security check may be required from candidates being considered for this position, depending on the applicable country.&nbsp;This is Wärtsilä&nbsp;Wärtsilä is a global leader in innovative technologies and lifecycle solutions for the marine and energy markets. Our team of 18,300 professionals, in more than 230 locations in 77 countries, shape the decarbonisation transformation of our industries across the globe. Read more on <a href="http://www.wartsila.com">www.wartsila.com</a>.&nbsp;

SAP Solution Architect, Service Management Solutions

About the Job

About the Company

Wartsila

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