Salesforce Administrator

Job Posting – Salesforce Administrator

If interested in this position, please submit a current resume and cover letter to recruiting@cte.tv.

About CTE

The Center for Transportation and the Environment (CTE) is a member-supported 501(c)(3) nonprofit organization that develops, promotes, and implements advanced transportation technologies, vehicles, and fuels that reduce environmental pollution and fossil fuel dependency. CTE is a passionate, progressive workplace open to employee-driven ideas and opportunities. CTE is headquartered in Atlanta, GA with offices in Berkeley, Los Angeles, and St. Paul.

This job opportunity is located in Atlanta.

CTE’s mission is to improve the health of our climate and communities by bringing people together to develop and commercialize clean, efficient, and sustainable transportation technologies. Since 1993, CTE has managed a portfolio of over $800 million in team research, development, and demonstration projects. We’ve helped over 200 US companies move their technologies into the global energy and transportation mainstream. Currently, CTE is heavily involved in the deployment of electric vehicles across the U.S. CTE works closely with vehicle manufacturers, component providers, and fleet operators, including transit agencies and logistics organizations across the country. To learn more about CTE, please visit www.cte.tv.

Our Commitment to Diversity, Equity, and Inclusion

CTE is committed to championing inclusivity, diversity, and equity through our pursuit of a zero-emission future. We are motivated by our mission to improve the health of our climate for all people. Our staff seek to create a community where your identity is not only embraced, but celebrated. Whatever your race, ethnicity, sexuality, gender, religion, or socioeconomic status may be, we welcome and encourage all individuals to join us in transforming transportation.

Position Summary  

CTE is seeking a Salesforce Lightning and Pardot Administrator who will design and maintain internal programs and applications, ensuring fully functional software applications according to stakeholder requirements. You will work both as part of a team, and individually, with little supervision. The Salesforce Administrator will drive the design, implementation, training, and maintenance of Salesforce Lightning and Pardot, providing optimized operational structure and maximized visibility across the entire organization. Other responsibilities could include the design, planning, deployment, administration, and support for other related business systems such as ERP (Enterprise Resource Planning), accounting, operations, project management applications, and our public-facing website. This position will work closely with the Head of Operations, and the rest of the Leadership team, to ensure the stable operation of business systems and improve procedures, processes, and integrations that provide the metrics used to evaluate project-level and organization-level performance. These metrics are critical in helping CTE’s Leadership team identify opportunities for improvement and determine what resources, including people and funding, are needed to achieve the strategic objectives and growth of the organization. Some examples of key contributions may be writing process automations, flows, lightning components, Visualforce Pages, HTML coding, custom integrations, and much more!

This role is for Apple based developers; must be power-user of iOS and macOS.

Position Responsibilities

• Ensuring optimal performance of Salesforce and Pardot systems and products
• Solidifying our current operational structure, and using that structure to successfully plan and execute an ERP roll-out plan in the near future
• At the direction of the Leadership team, develop systems that help measure the health of the organization and progress towards reaching company goals
• Always looking to create improvements and efficiencies to existing systems by adjusting workflows and improving data collection
• Lead our organization in user onboarding, ongoing training, support, documentation, and data management across all platforms. Oversee organization of project data and company records
• Maintain documentation of organization’s policies and procedures related to internal systems
• Assist the business development team in reviewing the opportunity pipeline, creating insightful reporting to maximize pursuits, and providing process improvements where needed
• Collaborate with the PMO, Controller, and Head of Operations to develop and maintain project labor and budget forecasting tools that help achieve financial and strategic objectives
• Coordinate with other departments such as Outreach, Communications, HR, Finance and Accounting, to ensure successful operations

Required Qualifications

• Bachelor's degree in computer science or related field. Salesforce Admin certifications preferred
• Minimum two years of experience with Salesforce administration related to design, data management/uploads, process automation, complex workflows, and external integrations
• Extensive knowledge of Salesforce Lightning reporting and dashboard capabilities
• Knowledge of HTML coding to assist with Pardot communications and to maintain feeds and integrations with external systems
• Knowledge of IT systems, including macOS, Microsoft 365, and cloud servers. Experience with IT service and device management tools a plus
• Ability to work in a team environment with a variety of levels of management and SMEs
• Ability to administer, organize and document complex application systems and workflows
• Experience with training of complex systems to non-technical audience
• Thorough understanding of general business and finance practices, theories, and policies
• Proficiency with implementing or managing Enterprise Resource Planning (ERP) systems
• Experience in non-profit, government, and/or consulting organization financial management, accounting, and contracting is a plus

Benefits Summary

• Medical, Dental, Vision, STD, LTD, and Life Insurance
• Medical and Dependent Care FSA
• 401k Match
• Annual Raises
• PTO (Vacation, Sick Leave, Holidays, Volunteer Time)
• Maternity/Paternity Leave
• Flexible Work Schedule
• Education Assistance
• Phone and Parking Subsidies
• Computer Equipment and Software
• Valued at approximately $10,000-$15,000/year

Salary Range

• $65,000 - $85,000 (based on education and level of experience)

How to Apply

Please submit a current resume and cover letter to recruiting@cte.tv.

CTE is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, national origin, ancestry, sex, age, sexual orientation, gender, gender identification, gender expression, marital status, HIV status, disability, or any other status protected by laws or regulations.  All employment decisions are based on business need, qualifications, and merit.