IT Manager/Director

Electric Hydrogen’s mission is to create an abundant and decarbonized material future. Our outstanding people are our most important asset and will allow us to deliver hydrogen from renewable electrolysis for heavy industry, at prices below fossil fuels. 

As an IT Manager/Director, your mission will be to build and maintain digital infrastructure to enable scientists, engineers, and non-technical team members to quickly, safely, and securely do their jobs.

If you are a self-starter who is able to research, recommend, implement, and maintain new systems and software to fit the rapidly evolving needs of a fast-paced startup environment and have the ability to work closely with a small dynamic operations team dedicated to making order out of chaos, we want to meet you!

This position will be based in our Natick, MA office with the occasional travel to San Carlos, CA office.

ROLES & RESPONSIBILITIES

• Deploy and maintain internal and external applications, including licensing, single sign on, and Windows Active Directory
• Develop expertise to train staff on new applications and technologies
• Build & maintain internal wiki for with technical documentation, manuals and IT policies
• Recruit and manage future support desk technicians and junior level IT employees
• Manage onsite networks, Wi-Fi, desktop/laptop and security systems: – design, implement, maintain and supervise vendors
• Manage legacy and out of production technology
• Install and configure specialized hardware and software
• Manage firewall and VPN for application and end-user access to and from the Internet
• Ensure security through access controls, backups and system updates, and through increasing end-user awareness
• Coordinate and perform the onsite recovery of systems and networks including hardware replacement when necessary
• Develops and updates processes for disaster recovery
• Oversee third-party virtual support for Windows and Mac desktop computers and applications and lifecycle administration, and step in with hands-on support as needed
• Assist with employee onboarding and off-boarding, setting up computers, decommissioning end of life equipment
• Some on-call coverage required before and after hours – including weekends and holidays, to deal with any major issues
• Ability to be onsite in Natick at least 3 days per week and during emergencies as needed
• Ability to travel between Natick and San Carlos, CA as needed

PRIOR EXPERIENCE & PROFESSONAL QUALITIES

• Ability to effectively communicate technical information to non-technical people
• Strong attention to detail
• Significant IT experience and comfort with PC, Mac and Linux environments as well as iOS and Android
• Comfort with using, teaching and managing all Microsoft Products on the web, Mac and PC
• 7 to 10 years experience with security administration required; experience with OpenVPN, SSO and Azure preferred
• Five plus years' experience working in a fast-paced startup environment highly preferred
• Extremely patient and enjoys training a wide variety of users of different skill levels (including those unfamiliar with technology)
• Strong scripting and automation skills preferred
• A sense of humor!

Employee Benefits Electric Hydrogen offers the best benefits possible. We pay 100% of all employees' health/dental/vision/disability insurance premiums and 100% of the premium for their immediate family. This is for all of our full-time employees. We feel strongly that our team should not have to worry about having quality healthcare. We also offer a generous 401k match and unlimited time-off. COVID-19 vaccination required for all employees and contingent workers, unless a reasonable accommodation is approved. All prospective hires will be expected to provide proof of vaccination to attend an onsite interview or at their first day of employment.   About Electric Hydrogen Electric Hydrogen is a team of the world's experts in scaling technologies for the post-carbon world, with a proven record in transforming the grid and transportation sectors. Backed by some of the world's top venture capital firms, we design and manufacture electrolytic hydrogen systems matched to renewable power sources to create green hydrogen by splitting water. We are building a cost-effective and transformative path between renewable energy and multiple large industrial sectors. Abundant and low-cost renewable energy sources will power the world, and Electric Hydrogen technology will use this energy to decarbonize industry through sustainable materials. We were founded in 2020 and are based in California and Massachusetts.   Electric Hydrogen is proud to be an equal opportunity employer dedicated to building an inclusive and diverse workforce.