Human Resources Generalist, Employee Relations

About Spin

Spin is a micromobilty company that operates fleets of rental electric bikes and electric scooters in cities and campuses across the United States and Canada. Spin launched the first-ever stationless bike share program in the United States and was instrumental in crafting the world’s first mobility permitting system that is now used around the world. Spin is known for its city- and campus-friendly approach to micromobility, and was the first operator to deploy a number of technology innovations to improve rider compliance, such as sidewalk riding detection technology. Spin consists of a diverse team of experienced professionals from the public sector, private sectors, and the transportation advocacy world, all of whom are committed to fulfilling the company’s mission - to help create a world full of 15-minute cities.

For more information visit https://www.spin.app

About the Role 

Spin is seeking a dynamic HR Generalist experienced in Employee Relations to help develop high-performing teams, build and execute innovative people programs, and be an effective partner to the business. The ideal candidate will have expertise in handling and navigating a wide array of complex employee relation issues and providing data-driven solutions as a strategic partner. 

You will be reactively supporting (i.e. investigations, conflict management) business units and building foundational educational and people infrastructure as we scale. This role will be a steward of Spin values, strategic, critical thinking, problem-solving, and thought partnership with the teams you support. More importantly, you have the strong ability to collaborate effectively throughout the organization and serve as a catalyst for our high-performance culture. In your work, you will uphold our values and amplify the success of our business and products through our most important asset: our people

This role will operate in a hybrid work environment that will require onsite visits to our local warehouse facilities as needed and remote work when not onsite.

• Conducts employee relations investigations, analyzes organizational issues, and works in partnership with HRBP’s to develop and execute plans to address problem areas.
• Engages as a trusted advisor and consultant to mentor employees and managers on complex work-related issues while utilizing outstanding management strategies.
• Collects data, analyzes, and interprets ER trends and metrics across employee relations cases to assess organizational needs and assist HR leadership in diagnosing root cause problems that impact overall organizational health.
• Administer and maintain updated human resources policies and procedures that follow federal, state, and local laws (NY and/or CA)
• Act as a liaison between managers and employees regarding performance issues and management. Drafts and delivers performance-related documents in collaboration with managers.
• Ability to travel as needed
• Participates in the development and implementation of Employee Relations programs based on business goals and HR strategy.
• Works on cross-functional, detailed, and time-sensitive projects with HR Leadership, Business Leaders, Legal, and Benefits teams.
• Conducts exit interviews to obtain feedback, identify trends and provide insightful employee turnover information to People Leadership Team and business leaders.
• Maintain knowledge and awareness of all federal, state, and local labor and wage and hour laws.
• Participates in DEI programs and quality assurance activities.

• Bachelor’s degree and 5+ years of HR experience with at least 4+ years of those being specific employee relations experience (i.e. conducting investigations, conflict management).
• Experience working in a fast-paced environment where the business is constantly evolving, including experience working with employees of both exempt and non-exempt populations.
• Excellent organization and follow-through skills; ability to handle a high volume of cases and ability to prioritize, analyze data, and identify and propose methods for continuous improvement.
• Previous experience working with legal counsel/HRBPs to align with HR policies and federal and state employment laws.
• PHR or SHRM-CP certifications are a plus.
• Knowledge of federal, state, and local laws (NY and/or CA)

Benefits & Perks

• Opportunity to join a fast-growing startup and help shape and establish the company’s industry leadership
• Competitive health benefits
• Unlimited PTO for salaried roles
• Pre-tax commuter benefits
• Monthly cell phone bill stipend
• Wellness, Home Office & Internet perk for salaried roles
• A monthly Mental Health Day-Off for salaried roles
• 401K
• WeWork Pass (eligible remote salaried FTE)

Spin is an equal opportunity employer and will not discriminate against any employee or applicant for employment in an unlawful matter. We celebrate diversity and are committed to creating an inclusive environment for all individuals. Spin treats all employees and job applicants on the basis of merit, qualifications, and competence without regard to any qualified individuals' sex, race, color, religion, national origin, ancestry, gender (including pregnancy, breastfeeding, or related medical condition), sexual orientation, gender identity, gender expression, age, physical or mental disability, medical condition, genetic characteristic or information, marital status, military and veteran status, or any other characteristic protected by state or federal law. Spin also considers qualified applicants with criminal histories, consistent with applicable local, state, and federal law.

Spin is committed to providing reasonable accommodations for qualified individuals with disabilities in its job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at job_accommodations@spin.pm.