Head of Operations

At Future, we believe the fight against climate change is personal. We are on a mission to democratize climate-smart living and make it easy to do what’s right for the planet, inspiring the shift to low-carbon products and services with outsized financial incentives. Good for your wallet. Good for the planet. 

Our first tool, the FutureCard Visa® Card is the first card globally that gives consumers 5% cashback for climate smart spending and 1% for everything else. 

We are growing rapidly and are looking for a Head of Operations who will oversee operations to efficiently scale technology, teams and service, and enable our users to slash carbon, save cash and earn rewards. 

Regarding location:  The CEO and our headquarters are near Washington DC. This job could be done remotely. 

About You…

You are concerned about climate change and are committed to inspiring millions of people from all walks of life to take the fight against climate change into their own hands and make a measurable difference. 

You appreciate that most families can’t afford a Tesla, switch to solar power or buy Oatly non-dairy milk and are intrigued about making climate-smart life choices more accessible for all.

You thrive in fast-paced, quickly changing, and ambiguous situations. Your superpower is leading, growing, and developing teams, and you want to be pivotal to building a diverse and inclusive culture where everyone shares a true passion to fight climate change.

About the Role…

The Head of Operations will initially report to the CEO and play a key role in building the foundations for rapid scale, with the opportunity to grow our operations team over time. In this role, you will help build the right team and define and institutionalize processes for growing a fintech that’s nimble, compliant and responsive to our members.

Responsibilities:

• Establish best practices for company growth across all areas of the business, including human resources, tax and regulatory compliance, financial forecasting and reporting and geographic expansion. 
• Manage human resources, including onboarding, payroll, benefits, options accounting and ongoing training opportunities. 
• Manage tax and regulatory compliance, including registration across states, working with our tax and accounting team to pay state and federal taxes, and ensuring insurances are appropriate and up to date. 
• Manage budgets and financial forecasts, including budget vs. actual reporting, tracking burn-rate and runway and paying bills.  
• Leverage the latest software to simplify processes and create a nimble and transparent work environment. 
• Support, as applicable, investor diligence for future financing rounds. 
• Support Future’s geographic expansion. 

Qualifications

• 3+ years experience leading company operations and/or managing complex projects is preferred
• 4+ years experience with direct people management, including remote management
• Strong and versatile communicator, across many diverse audiences and levels of experience/understanding
• A high-level of initiative and ability to work with minimum supervision
• Flexibility to handle a variety of tasks and be able to shift priorities quickly.
• Very strong interpersonal and relationship building skills
• Ability to effectively interact with all levels of employees and external partners in-person and remotely.
• Experience in fintech is a plus, particularly with debit, credit or charge cards
• Experience working in agile software development environments is preferred 
• Quantitative/analytical skills required 
• Demonstrated interest in fighting climate change

What we offer: 

• We are a largely remote company (we do have offices in the Washington, DC metro area and in Boston if in-person is preferred) and offer maximum flexibility on how and when to get your work done.
• We offer a competitive salary mix of base, performance bonus, and equity. We also provide a comprehensive health insurance package, unlimited PTO, 401k and a stipend for a sustainable home office.
• We care about your personal growth and have the management experience to support you.
• We value your expertise and proven track record more than degrees.

Diversity/Inclusion Statement 
Future offers competitive compensation. Future is committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace.