Senior Software Engineer, Customer Experience

Welcome to Planet. We believe in using space to help life on Earth.

Planet designs, builds, and operates the largest constellation of imaging satellites in history. This constellation delivers an unprecedented dataset of empirical information via a revolutionary cloud-based platform to authoritative figures in commercial, environmental, and humanitarian sectors. We are both a space company and data company all rolled into one.

Customers and users across the globe use Planet's data to develop new technologies, drive revenue, power research, and solve our world’s toughest obstacles.

As we control every component of hardware design, manufacturing, data processing, and software engineering, our office is a truly inspiring mix of experts from a variety of domains.

We have a people-centric approach toward culture and community and we strive to iterate in a way that puts our team members first and prepares our company for growth. Join Planet and be a part of our mission to change the way people see the world.

Planet is a global company with employees working remotely world wide and joining us from offices in San Francisco, Washington DC, Germany, and The Netherlands.

About the Role:  

Come and help us to build our customer platform and make an impact on Earth!

Planet monitors the Earth by observing the entire Earth everyday. The market for these insights is new and therefore requires engineering that embraces change as we establish product market fit.  Customer platform engineers are focused on continuously improving the value we deliver to customers, increasing the market for the earth observation industry. 

As a full stack software engineer, you will help customers by building the critical end-to-end applications that they need to use Planet’s products. Planet delivers imagery to our customers in many forms, including our APIs, our SDK, and our web apps. 

In this role, you will be challenged to: build and evolve consumer products across our engineering stack (i.e., backend, APIs, frontend), contribute a sharp product and business sense to the team, and think big yet deliver value incrementally.

Impact You’ll Own:

• Work as an integral member of a cross-functional team focused on improving customer journeys that allow them to intuitively search for and analyze imagery in products like Planet Explorer.
• Operate as a “glue” engineer to ensure backend and frontend stacks work well together to delight customers
• Participate in an on-call rotation to ensure our systems remain up 24/7
• Collaborate with product and other cross-functional stakeholders to co-create an impactful customer experience.

What You Bring:

Experience in:

• JavaScript, including concepts like asynchronous programming, closures, types, and ES6. 
• React, complete understanding of its main fundamentals like Virtual DOM, component lifecycle, etc. 
• Python, NodeJS, or Go 
• Designing and evolving public APIs
• Working in cross-functional teams that put customer requirements first
• Adaptability and openness to changes and challenges
• A positive, can-do attitude to work
• Clear communication skills that resonate with engineers, cross functional stakeholders, and executives
• BS in Computer Science, related technical field or equivalent practical experience

What Makes You Stand Out:

Experience in:

• Building and deploying applications to a cloud service provider (AWS, Google Cloud).
• PostGreSQL
• Geospatial experience (GDAL, OGR, etc.)
• Building applications with OpenLayers or other slippy map libraries.
• API documentation and written communication
• Oncall experience

Benefits While Working at Planet:

• Comprehensive Health Plan
• Wellness program and onsite massages in specific offices
• Flexible Time Off
• Recognition Programs
• Commuter Benefits
• Learning and Tuition Reimbursement
• Parental Leave
• Offsites and Happy Hours
• Volunteering Benefits

Some Press About Us: 

Our CEO, Will Marshall featured on TED and featured in a Planet Blog

“Planet: Bringing Space Back Down to Earth”

Tiny, privately owned satellites are changing how we view the Earth features in NBC News

“Planet And Rocket Lab Create Mission Patch To Honor Women In Aerospace” —Planet Blog

Why we care so much about Belonging. 

We’re dedicated to helping the whole Planet, and to do that we must strive to represent all of it within each of our offices and on all of our teams. That’s why Planet is guided by an ultimate  north star of Belonging, dreaming big as we approach our ongoing work with diversity, equity and inclusion.  If this job intrigues you, but you’re thinking you might not have all the qualifications, please... do apply!  At Planet, we are looking for well-rounded people from around the world who can contribute to more ways than just what is listed in this job description.  We don’t just fill positions, we aspire to fulfill people’s careers, most excited about folks who are motivated by our underlying humanitarian efforts.  We are a few orbits around the sun before we get to where we want to be, so we hope you’re excited to come along for the ride. 

EEO statement:

Planet is committed to building a community where everyone belongs and we invite people from all backgrounds to apply. Planet is an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. 

Accommodations:

Planet is an inclusive community and we know that everyone has their own needs. If you have a disability or special need that requires accommodation during the interview process, please call Planet's front office at 669-214-9404 or contact your recruiter with your request. Your message will be confidential and we will be happy to assist you.

Privacy Policy: By clicking "Apply Now" at the top of this job posting, I acknowledge that I have read the Planet Data Privacy Notice for California Staff Members and Applicants, and hereby consent to the collection, processing, use, and storage of my personal information as described therein.

Compensation (only applicable for Colorado applicants):

The base pay range targeted for this position in Colorado is: $116,100 - $187,200. This role is eligible for equity.

The actual offer, including the compensation package, is determined based on multiple factors, including experience, location, and other business considerations.

Planet is registered as an employer in many, but not all, states. If you are not able to work from a state where Planet is registered, you will not be eligible for employment.