ERP Administrator

It's a Perfect Day to change the world! At Perfect Day, we're doing just that.
Perfect Day was founded in 2014 to create delicious, nutritious dairy products that everyone can love. We’re using fermentation (not animals) to make dairy proteins that are the foundation for foods like ice cream, cheese and yogurt – all with the distinctive taste and textures that consumers demand, but without lactose or environmental downsides. Through partnerships with respected brands, we’re working to launch a whole range of dairy products that will help shape a humane, sustainable food system for future generations. 
The ERP Manager's role is to plan, coordinate, and supervise the management of day-to-day ERP System support activities as well as the design, development, implementation, and integration of related software applications.
The ERP Manager will also be responsible for maintaining, supporting, and upgrading existing ERP systems and applications. This individual will apply proven problem-solving and communication skills, together with knowledge of best practices to guide the ERP application development team on issues related to the design, development and deployment of mission-critical ERP software systems and information. 

Essential functions:

• Utilize NetSuite experience to provide leadership, functional and technical guidance, and support for the implementation of NetSuite's Warehouse Management System (WMS)  
• Experience overseeing NetSuite integration, implementation, and testing  
• The ability to support data import process and migration  
• The ability to maintain NetSuite updates  
• Can create configurations and customizations of NetSuite to meet the business’ needs  
• Can provide on-going systems and technical support for the NetSuite system  
• Is familiar with the NetSuite dashboard and can provide users with relevant reports and KPIs  
• Specializes in NetSuite ERP program with prior experience with NetSuite CRM and eCommerce  
• Strong understanding of billing, payments, A/R, general ledger, revenue recognition, planning, audit, and reporting  
• Utilize time management to ensure system change requests are handled on time  
• Effectively communicate any changes to the Systems team including demonstrations of changes and documenting feedback  
• Lead and manage UAT sessions, including documenting feedback and bugs  
• Performing training session 

Competencies:

• Can exercise strong problem-solving skills, and analytical thinking  
• Has exceptional written and verbal communication skills  
• Has the ability to liaise with different departments and multiple business disciplines  
• Can demonstrate strong leadership skills  
• Can confidently provide support and user training across departments 

Required education and experience:

• Bachelor’s Degree in related field and/or equivalent work experience
• 4+ years in ERP management 
• If remote, candidate must be able to travel to HQ at least once per quarter

It's a Perfect Day to change the world. The day when delicious dairy goodness is something everyone can love. The day we say goodbye to the downsides of factory farming. The day we throw a big party with luscious, animal-free milk, cheese, yogurt, and ice cream, all made with Perfect Day! We hope you join us!