Associate Sales Account Manager

Why We’re Rad (about us): 
Rad Power Bikes, America’s largest electric bike brand, is on a mission to get people onto bikes that are built for everything and priced for everyone. Our company is a driving force behind the e-bike market expansion in North America, and we’re growing rapidly in Europe. We are the first mover in the omnichannel retail space for personal mobility products and we continue to develop industry-leading, innovative e-bikes. Rad Power Bikes has grown to 350,000+ customers, leading a global revolution in low carbon mobility. We are looking for RADICAL people to join our global teams: Responsible, Approachable, Diverse, Innovative, Customer-Driven, Accountable, and always Learning. We are seeking a Commercial Account Manager to manage B2B commercial accounts,  build relationships with clients and maintain their satisfaction.

Why You’re Rad (about you):

• 2+ years of experience growing and managing a portfolio of commercial accounts while providing outstanding customer service
• Act as main point of contact for inbound leads and existing clients, explaining our programs, answering questions, and converting these conversations to generate new sales
• Able to quickly create strong relationships through constant communication, problem solving and trust building
• Resolve conflicts by working efficiently and cross-functionally to timely deliver solutions 
• Track company sales targets, monitor and update accurate sales metrics, and keep team up to date on status of accounts relative to objectives
• Demonstrate immaculate organizational and record-keeping skills for accurate and timely data in our CRM and order systems
• Work collaboratively to identify opportunities for growth and suggest improvements to sales performance

Additional Requirements:

• Bachelors Degree preferred or equivalent experience
• Knowledge of CRM systems
• Excellent oral and written communication skills
• Ability to conduct meetings and interface in a professional manner

You get bonus points for:

• Prior experience generating leads and driving new business
• Prior Account Management or Sales Executive for bike or alternative transportation company
• Passion for sustainability and environmental awareness

Had you been with us last month, the top 5 things you would have impacted are:

• Commercial client experience
• Conducted sales conversations with inbound leads, converted fleet sales, and provided top level customer service
• Worked on new commercial partnership projects that have potential to create new revenue streams
• Collaborated on new strategic partnerships
• Identified industry and customer trends with an eye toward growth and expansion

Working at Rad is built around our RADICAL values - we are:

• Responsible to our environment, community, partners, and team
• Accountable, we take ownership, bias to action, seek and provide feedback
• Diverse, inclusive of experiences, backgrounds and skills, we value every voice
• Innovators, we challenge ourselves and the status quo, we are original
• Customer driven, completely, we do the right thing for our riders
• Approachable, kind, we collaborate and are always willing to help
• Learners, we grow our skills, we are humble and seek to improve 

Does this sound like you? Please apply and join us!  Rad Power Bikes is proud to be an Equal Opportunity Employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. If you need assistance or an accommodation due to a disability, you may contact us at 800-939-0310 or jobs@radpowerbikes.com. Recruitment Agencies: We partner with 3rd party recruitment resources as needed.  If we require assistance on this search we will contact selected partners directly; we do not accept unsolicited candidate submissions.