In-office locations: Santa Monica, CA, USA and Philadelphia, PA, USA.
The candidate must be within driving distance of our Philadelphia office.
As a certified B Corp, our mission is truly woven into the fabric of what we do. As you grow professionally, you are doing good for the planet by helping us to transform the way consumers access clean energy and accelerate the world’s transition to a net-zero carbon future.
We are looking for a Member Experience Specialist based in Philadelphia, to help us provide unparalleled support to members over the phone, email and live chat. As a member of our Mx team, you'll represent the Inspire brand and strive to create an extraordinary experience while helping our members power their homes with 100% clean energy. If you are someone who loves to connect with, help, and support people, this is the perfect role for you!
How you’ll help:
Here’s what you’ll bring to the table:
Our Work Model: Being bi-coastal, we have mastered the art of working collaboratively across different time zones and regions. Working from the comforts of our own homes, we don't mind the surprise cameos from children and pets. With our Open Workplace model, we encourage our teams to come together and take advantage of our collaborative work spaces in both Santa Monica, CA and Philadelphia, PA. We often host office events and celebrations that you won't want to miss!
Dedication to DE&I:
The desire to be a diverse, equitable, and inclusive workplace in which everyone can thrive has been a guiding force in Inspire’s journey. Our diversity mission statement is as follows: “The best Inspire is a diverse Inspire. We’re passionately building a culture of belonging and empowerment to create a better world for all.” That’s why we’re committed to leveling the playing field and highly encourage all women, BIPOC, and those in the LGBTQIA+ communities to apply for our open positions even if you don't match 100% of the listed criteria. We would love to learn more about you!
Here’s what we offer:
Health & Wellness:
Life at Inspire:
Perks:
More About Who We Are:
Inspire is a clean energy technology company on a mission to transform the way consumers access clean energy and to accelerate the world’s transition to a net-zero carbon future.
We provide our customers with access to renewable energy from wind, solar, and hydro powered sources without service interruptions or costly installations at a flat, predictable monthly rate. On average, one year of being an Inspire member can help avoid 9,639 pounds of carbon emissions - that is 7x more impactful than one year of recycling!