Data Analyst - Subscription Management

Position Summary:

• The position involves understanding the domain and process of generating, monitoring and delivering energy data to Customers.
• Should possess good communication, analytical skills, team interaction and proficiency in using computer systems towards speedy on-boarding of Customers, set-up and initiation of processes as per Customer requirements, delegation of tasks to team members, troubleshooting issues / escalations, verifying and ensuring data accuracy from team, tracking and reporting and customer interaction
• The candidates must have knowledge and prior experience using software systems for monitoring / tracking / reporting as well as proficiency in MS Excel (using Pivots, formulae etc.). 
• Prior experience with data analysis in finance / billing / payments / energy domain or working in similar roles (data analyst) is preferred. 
• Candidates who have experience with tracking and reporting using SQL queries (any database) would be an added advantage.