Inside Sales and Outreach Representative - Remote Optional

The Center for EcoTechnology is looking for Inside Sales & Outreach Representatives for its commercial programs in energy efficiency and waste reduction programs such as recycling, reuse, food recovery, and composting. The Inside Sales & Outreach Representative will provide lead generation through cold calling, networking, and/or site visits, as well as account management for CET’s existing customer base. This position will provide outreach, education and technical assistance throughout the sales process. 

Job Responsibilities include:

• Applies knowledge and experience of assigned program(s) to identify leads and manage prospects. Using a sales-driven approach with a well-crafted delivery, explains CET’s mission and the waste management and reduction opportunities for customers.
• Establishes rapport and provides customer service over the phone or in person. Synthesizes complex concepts into a simple, easy to understand language, while conveying CET’s principles and values to customers.
• Effectively communicates with clients to secure agreement on CET deliverables, share project pipelines and ensure a clear and concise delivery of messages. Ensures deliverables and client requests are met in a timely and professional manner.
• Maintains active and ongoing communication with the program operations and management teams. Provides consistent updates in regards to status of projects and deliverables, service failures or customer and client concerns.

What We Offer

This is a full-time hourly non-exempt position. This job comes with excellent benefits including vacation, holiday, and personal/sick time; medical, dental, and vision insurance; life insurance; disability insurance; and a retirement plan with a company match. We cultivate a friendly and supportive environment to help us achieve our mission impact goals.

What You Offer

You are an energetic go-getter who enjoys building relationships with people and businesses. You have a college degree and at least 2-3 years’ of customer service experience. One years’ of work experience in non-profit, environmental/sustainability preferred. Excellence in Microsoft Office; experience with Salesforce or other CRM platform preferred. Excellent written and verbal communication skills with the ability to work with both technical and non-technical partners. Accuracy and attention to detail required.

You must have strong organizational and time management skills with the ability to work independently and with minimal supervision. You must be able to work with multiple programs and deliverables in a collaborative environment.

If you are working remotely,  you must have high speed internet access and a working location free from distractions and interference during 8:30-5:00 business hours. CET will provide a laptop and other office technology. 

About Us

For more than 40 years, the Center for EcoTechnology has helped people and businesses save energy and reduce waste.   

We partner with city and state agencies, utilities, homeowners, and business owners across the U.S. to build a just and equitable transition to the low-carbon economy. For all of our work, we bring together a diverse team of environmental specialists, building scientists, engineers, sales, operations, and communications specialists to implement cost-effective and lasting solutions. We’re a hands-on, action-oriented organization—everyday someone on our team is:

• Conducting residential and commercial energy audits and advising building owners on efficiency and electrification opportunities;
• Keeping used building materials out of the landfill and redirecting them to our store, EcoBuilding Bargains;
• Helping a food service business implement a wasted food diversion program;
• Advising architects and homeowners on LEED or passive house design;
• Working with a municipal electric utility to build innovative financing and incentive programs to accelerate electrification;
• Designing outreach materials that help make green make sense for our target audience.

The need to tackle climate change and rapidly decarbonize our economy makes our work more urgent than ever!

CET is an equal opportunity employer and provider. We strive for a welcoming and inclusive environment. Diverse applicants are encouraged to apply. You may include military service assignments and any verified work performed on a volunteer basis.