Marketplace operations [40 hours/week temp contract]

About Watershed

Watershed is a software platform for running a world-class climate program. We measure our success in the carbon reduction achievements of our customers. We are looking for team members who love product-building, want to work hard at a mission-oriented startup, and will collaborate with us in shaping the culture of a growing team.

We have offices in San Francisco and London and remote team members across the US and Europe. We hope that you'll be interested in joining us!

The role

The Role

The Watershed Marketplace is a core part of our mission and business. We enable companies to purchase cutting-edge clean power, carbon removal, and carbon offsets from a vetted group of best-in-class providers. The Marketplace helps companies go beyond measurement to take action to reduce their emissions, and accelerates the fight against climate change by directing dollars to accelerate the deployment of low-carbon technologies. The clean power, carbon removal, and carbon offsets market is nascent, and Watershed is playing a critical role as a market pioneer to develop the space.

Our marketplace business is growing rapidly, and we’re looking for an incredibly organized and detail-oriented operations rockstar to support our growing volume of carbon removal and clean power transactions. You’ll be an integral part of our growing Marketplace Operations team, driving real impact as we scale a key part of our business.

Responsibilities

• Own end-to-end marketplace transactions from contracting to invoicing and delivery to customers
• Ensure transactions are logged, organized, and processed correctly and efficiently
• Track and report on purchase status, inventory, pricing, volume and other key marketplace metrics
• Suggest process improvements as we scale the volume of marketplace transactions
• Run ad hoc projects and additional operational tasks as requested

You might be a fit if you have:

• Stellar organizational abilities - you’re always the most organized person in the room
• Demonstrated experience managing detail-oriented workstreams, including purchasing transactions
• A passion for improving process and operational efficiency
• Strong knowledge of Docusign is a plus
• Ability to operate effectively in a fast-paced environment with little supervision
• A desire to join a startup, take responsibility for the fate of the company, and move fast

This is a contract role working 40 hours per week

FAQ

What’s your approach to remote work?

Watershed is hiring team members on all US and EU time zones, and we’re committed to growing a long-term distributed team. We have hub offices in San Francisco and London, and remote team members from Oregon to New Jersey to Ireland. There may be certain jobs that need to be in San Francisco / London or certain locations, and will be specifically noted in the job description or in conversations.

What are Watershed’s return-to-office plans?

We reopened our San Francisco office in June 2021, and treasure the energy and collaboration that comes from working together in person. We’re particularly lucky to have a great rooftop outdoor space, where we can gather for lunch, one-on-one’s, and the occasional outdoor whiteboarding session. We’re also investing deeply to support remote as a first-class hub, with regular Zoom social times, an emphasis on transparency and written artifacts, and periodic offsites to gather everybody in person.

We’re a COVID-cautious company. The office is open to vaccinated team members with regular testing, and we’ll continue to pay close attention to case rates to ensure it’s safe for everybody.

Do I need X years of experience, climate experience, etc.?

No, Watershed is hiring team members with a broad range of prior experience, and we’d love to talk with you regardless of yours. We prioritize mentorship on the job. There maybe certain jobs that will need X years of experience, and will be specifically noted in the job description.

What’s the interview process like?

It starts the same for every candidate: getting to know the team members through 1 to 2 conversations about Watershed, your experience, and your interests. Next steps can vary by role, but usual next steps are a skill or experience screen (e.g. a coding interview for an engineer, a portfolio review for a designer, deeper experience call for other roles) which leads to a (usually virtual) onsite interview after that if the screens go well. We prioritize transparency and lack of surprise throughout the process.