Manager, Growth and Marketing

About Spin

Spin is a micromobilty company that operates fleets of rental electric bikes and electric scooters in cities and campuses across the United States and Canada. Spin launched the first-ever stationless bike share program in the United States and was instrumental in crafting the world’s first mobility permitting system that is now used around the world. Spin is known for its city- and campus-friendly approach to micromobility, and was the first operator to deploy a number of technology innovations to improve rider compliance, such as sidewalk riding detection technology. Spin consists of a diverse team of experienced professionals from the public sector, private sectors, and the transportation advocacy world, all of whom are committed to fulfilling the company’s mission - to help create a world full of 15-minute cities.

For more information visit https://www.spin.app

About the Role 

The Growth and Marketing team is the voice of the rider at Spin, and we engage with millions of riders everyday to increase their usage of Spin vehicles. Our team is responsible for communicating with our riders with acquisition, engagement, retention, and reactivation campaigns. We are data-driven and experimental, always running tests and learning about our riders.  The Manager for Growth and Marketing will manage Spin’s lifecycle marketing and growth strategy - from planning to execution and analysis. 

Responsibilities  

• Develop holistic rider growth strategy
• Design creative, data-driven tests to learn about what moves our riders.
• Partner closely with on-the-ground teams to roll out new growth campaigns - working alongside product, design, and finance
• Own lifecycle marketing campaigns across email, push notification, SMS and in-app channels to increase ridership, reduce churn and improve retention.
• Communicate experiment and campaign results across key stakeholders to raise awareness of impact and leverage learnings

Qualifications

• 3+ years of experience in a growth, data-driven, and/or technical marketing role, with experience planning, executing, and analyzing lifecycle marketing campaigns (email, push, in-app)
• Experience running experiments with the ability to translate data into hypotheses, execute A/B tests, and optimize campaigns
• Strategic and analytical thinker; data-driven insights inform everything you do
• Creative and empathetic thinker; you always think rider/user first
• Proven ability to work effectively with cross-functional teams, specifically with Product, Data, and Operations

Benefits & Perks

• Opportunity to join a fast-growing startup and help shape and establish the company’s industry leadership
• Competitive health benefits
• Unlimited PTO for salaried roles
• Pre-tax commuter benefits
• Monthly cell phone bill stipend
• Wellness, Home Office & Internet perk for salaried roles
• A monthly Mental Health Day-Off for salaried roles
• 401K
• WeWork Pass (eligible remote salaried FTE)

Spin is an equal opportunity employer and will not discriminate against any employee or applicant for employment in an unlawful matter. We celebrate diversity and are committed to creating an inclusive environment for all individuals. Spin treats all employees and job applicants on the basis of merit, qualifications, and competence without regard to any qualified individuals' sex, race, color, religion, national origin, ancestry, gender (including pregnancy, breastfeeding, or related medical condition), sexual orientation, gender identity, gender expression, age, physical or mental disability, medical condition, genetic characteristic or information, marital status, military and veteran status, or any other characteristic protected by state or federal law. Spin also considers qualified applicants with criminal histories, consistent with applicable local, state, and federal law.

Spin is committed to providing reasonable accommodations for qualified individuals with disabilities in its job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at job_accommodations@spin.pm.