FULL-TIME PERMANENT POSITION
OVERVIEW
Terramera is actively seeking an experienced Customer Success Manager to join our Intelligent Agriculture team. At Terramera, we are working on ambitious projects to quantify soil health, sequester carbon in soil, promote regenerative agriculture, and transform how food is grown, globally.
This position is based in Vancouver, BC, Canada and will require semi-regular travel to the US
YOUR MISSION
To the lead the Customer Success function and ensure a positive customer experience to support the adoption of our soil health platform. The Customer Success Manager will collaborate with product teams to identify and triage bugs to the right channels and highlight feature development opportunities for future iterations of the product.
WORKING RELATIONSHIPS
Reporting to Senior Director, Software Engineering, the Customer Success Manager will work closely with other members of our product development and business teams.
ACCOUNTABILITIES
REQUIREMENTS
QUALITIES WE’RE LOOKING FOR
LOCATION
WHO WE ARE
Terramera is an AgTech company transforming how we grow food and the economics of agriculture by simulating complex systems and the interactions of molecules and taking learnings from and to the field. The company provides solutions to the agricultural industry to reduce the use of synthetic pesticides, increase crop resiliency, predictability and quality, support regenerative agronomy and measure the carbon sequestered through regenerative agriculture. Terramera is headquartered in Vancouver, British Columbia, Canada, with integrated operations that include research labs, automated plant growth facilities and a robotics workshop, and has more than 200 patents in its IP portfolio.
Our success begins with our people. We’re looking for A-Players who are passionate about making a difference as we are and thrive in environments that are dynamic, challenging and rewarding. Join our movement, as we set a new standard and change the world together as a highly dedicated, innovative, future-focused and solutions-oriented team.
While we thank all applicants for their interest, only short-listed candidates will be contacted. For more information on Terramera, please visit our website at www.terramera.com
Terramera is committed to a diverse workforce and we are an equal opportunity employer. As we make serious efforts to learn more about how we can increase diversity in our candidate pool, we invite you to voluntarily provide demographic information in a confidential survey at the end of this application.
Providing this information is optional. It will not be used in the hiring process, and has no effect on your opportunity for employment.
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