Senior Project Manager - Creative Studio (FTC)

Location: London, Bristol office or Home Based

FTC until end of June 2023 

We’re making zero carbon happen

We’re OVO Group, a big family of companies united by a single vision: to get to zero carbon, fast. 

We call this Plan Zero – and it shows how we’ll be fighting the climate crisis and transforming the way people use energy over the next decade. To do this, we need the sharpest minds. Are you up for the challenge?

Do great green things with OVO Energy

So much has changed since we launched in 2009.  Our goal remains the same though: make energy cheaper, greener, and simpler. Just as it was on day one.

Everyone belongs at OVO

Our aim is to build a diverse and inclusive movement: teams of brilliant people, with unique talents, skills, passions, and experiences. 

We encourage everyone to join us, whatever your gender identity, race, ethnicity, sexual orientation, age, life experience, or background. So please come as you are – we can’t wait to meet you.

Where in the world of OVO will I be working?

Reporting into the Lead Brand Operations Manager for the Migration Programme, the Creative Studio Senior Project Manager will play an exciting role in one of the most exceptional tasks our business has undertaken to date.

You will be project managing the delivery of brand and communications deliverables for print and digital channels within a Creative Studio Project Management team set up to support the Migration Programme. The core part of this role will be project delivery but also with an element  of process development and iteration to ensure work processes and systems which are in place run optimally and efficiently to enable the project to run in a smooth streamlined way.

The team will need to deliver a significant volume of customer communications and you will work alongside supporting the Lead Brand Operations Manager and other Creative Studio Senior Project managers to achieve this. 

You’ll have significant experience working with copywriters and designers, as well as cross-functional teams from Marketing to Product and beyond. Projects will be fast moving and have tight turnarounds, attention to detail and communication skills are imperative. You will utilise strong project management skills to ensure work is produced to brief, and to the required timings.  

This project is sophisticated in nature and you will be skilled in simplifying the complicated, communicating clearly and working at speed without compromising the quality of output.

This role will suit someone who is personable and has experience handling multiple team members and differing requirements. A calm, clear problem solver who is always ‘on it’,  you will thrive in a fast paced environment, significant experience with customer communications and services and feel at home in matrix organisations.

What will I be doing?

You will be part of a tight knit project team working purely on this change project, but you will have regular engagement with the brand and marketing team for support and guidance.  You will also be hands on with cross functional teams from marketing, tech, compliance all the way to the UX/UI community. 

You will need to be working at a fast but efficient pace, bringing order and clarity into a team environment. Always hands on, with bucket loads of fun. 

Responsibilities:

• Day-to-day proactive project management of migration projects in the Creative Studio, guidance of project progress to team and collaborators, creative resource planning, management and coordination of all project deliverables
• Work with partners to develop creative briefs, ensuring all tasks are clearly defined for the studio creative team
• Ensuring all creative  assets  are delivered on time and spec and escalating any risks or blockers as needed  
• Support the Lead Brand Operations Manager on facilitating project set up & admin where required; You will help handle frameworks, processes and central documentation of communications to maintain operational consistency
• Send regular updates to the Lead Brand Operations Manager and team members on the progress of the project, escalating any risks / issues as needed
• Participate in Creative Studio status meetings - to share updates, brief the team and resolve questions 
• Process development and iteration, ensuring all teams implement project processes and tools - identifying inefficiencies or opportunities for improvement along the way

Is this the job for me?

This person will have a track record in delivering creative work for Digital, Marketing and Internal Brand teams ideally in fast paced, retailing environments. They will also have experience supporting a wider team with key initiatives. They will have;

• Minimum 5 years’ experience in project management, ideally in house brand side, agency applicants will be considered if skills align
• Validated experience of supporting projects that are already moving and an ability to contribute from day one. Specific experience of the project management of marketing and brand teams and their interface into wider, including digital businesses is a must.
• Significant experience delivering high-quality customer communications and branded content across a breadth channels, platforms and mediums
• Relish the challenge of a fast paced, matrix working environment
• Proactive project manager used to working to tight timeframes
• Excellent attention to detail and a strong work ethic
• Calm whilst working with levels of ambiguity and adept at bringing order and clarity into a team environment
• You will have a proven practical understanding of waterfall methodologies, an understanding of Agile methodologies would be favourable not a necessity
• A real people person who develops important working relationships quickly and maintains them optimally
• An exemplary team player, at their best when working within a collective to deliver a shared vision
• Energy and positivity; the person everyone wants to have in the room
• Incredible organisation in a way which instils confidence into all
• Communication & organisation skills are critical - you will be coordinating multiple team members across multiple tasks from multiple projects on a daily basis

Brilliant benefits for a world-changing team

Our people are at the heart of Plan Zero. That’s why we offer plenty of green benefits and progressive policies to make you feel at home.

For starters, you’ll get 34 days of holiday (including bank holidays).

Then there’s Flex Pay. It’s an extra 9% of your salary on top of your core pay to use as you like. You can take it as cash, add to your pension, or choose to spend it on a huge range of flex benefits.

Here’s a taster of what’s on offer:

For your health
With benefits like a healthcare cash plan or private medical insurance depending on your career level, critical illness cover, life assurance, health assessments, and more

For your wellbeing
With gym membership, gadget, travel and cyber insurance, workplace ISA, will writing services, DNA testing, dental insurance, and more

For your lifestyle
With extra holiday buying, discount dining, culture cards, tech loans, and supporting your favourite charities with give-as-you-earn donations

For your home 
Get up to £300 off any OVO Energy plan (when you pay by Direct Debit), plus personal carbon offsetting and great discounts on smart thermostats and EV chargers

For your commute
Nab a great deal on ultra-low emission car leasing, plus our cycle to work scheme and public transport season ticket loans 

Want to hear about our full range of flexible benefits and progressive people policies? Our People Team can tell you everything you need to know.

Oh, and one last thing...

We’d be thrilled if you tick off all our boxes yet we also believe it’s just as important we tick off all of yours. And if you think you have most of what we’re looking for but not every single thing, go ahead and hit apply. We’d still love to hear from you!