Revenue Operations Manager (Remote)

May Mobility is transforming cities through autonomous technology to create a safer, greener, more accessible world. Based in Ann Arbor, Michigan, May develops and deploys autonomous vehicles (AVs) powered by our innovative Multi-Policy Decision Making (MPDM) technology that literally reimagines the way AVs think. 

Our vehicles do more than just drive themselves - they provide value to communities, bridge public transit gaps and move people where they need to go safely, easily and with a lot more fun. We’re building the world’s best autonomy system to reimagine transit by minimizing congestion, expanding access and encouraging better land use in order to foster more green, vibrant and livable spaces. Since our founding in 2017, we’ve given more than 300,000 autonomy-enabled rides to real people around the globe. And we’re just getting started. We’re hiring people who share our passion for building the future, today, solving real-world problems and seeing the impact of their work. Join us.

Job Summary

May Mobility is entering an exciting phase of growth and our team is expanding quickly. We are looking for a Revenue Operations Manager/Director to lead our revenue operations arm, supporting and guiding the overall Commercial team to increase the team’s effectiveness and efficiency for revenue retention and growth. This role will report to the Chief Commercial Officer (CCO) and will operate cross functionally with stakeholders across Finance, Business Development, Legal, Marketing, Channels & partnerships, Operations, Product, and Engineering. 

Job Priorities 

• Identifies and forecasts opportunities to increase effectiveness and efficiency of the commercial team
• Surfaces and identifies patterns that could lead to revenue growth or at risk 
• Monitors and presents on the status of contract renewals for active customers
• Supports goals and outcomes of the commercial team and overall business; works closely with the finance team and business development team for revenue generation targets 
• Partners with the finance department to develop and periodically update revenue projections
• Works closely with different departmental heads to create dashboards and report on insights. Track KPIs across:  

•  Marketing – cost per lead, lead conversion rates, lead cycle time, ad-hoc analysis
•  Sales - pipeline growth trends, pipeline velocity, territory sustainability thresholds, ad-hoc analysis
• Business – customer acquisition cost, cost per opportunity per channel, ad-hoc analysis, adoption rates, growth rates, lifetime value
• Maintain integrity of revenue growth related data 
• Thought partner for strategic new initiatives in conjunction with channel partnership, business development, policy and marketing teams 

Requirements 

• Microsoft excel modeling 
• Has worked at a fast paced high growth technology company; work with transportation, mobility or TNCs a plus 
• 5 years of revenue operations or revenue enablement experience with MBA 
• Preferred knowledge of B2B SaaS model 
• Experience with CRM systems (e.g. Monday, Salesforce) 
• Bachelor’s of Science 

Don’t meet every single requirement? Studies have shown that women and/or people of color are less likely to apply to a job unless they meet every qualification. At May Mobility, we’re committed to building a diverse, inclusive, and authentic workforce, so if you’re excited about this role but your previous experience doesn’t align perfectly with every qualification, we encourage you to apply anyway! You may be the perfect candidate for this or another role at May.

Want to learn more about our culture & benefits? Check out our website!

May Mobility is an equal opportunity employer.  All applicants for employment will be considered without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity or expression, veteran status, genetics or any other legally protected basis.   Below, you have the opportunity to share your preferred gender pronouns, gender, ethnicity, and veteran status with May Mobility to help us identify areas of improvement in our hiring and recruitment processes. Completion of these questions is entirely voluntary.  Any information you choose to provide will be kept confidential, and will not impact the hiring decision in any way. If you believe that you will need any type of accommodation, please let us know.

Note to Recruitment Agencies: May Mobility does not accept unsolicited agency resumes. Furthermore, May Mobility does not pay placement fees for candidates submitted by any agency other than its approved partners.