Lead Product Designer - 12 month FTC

Job title: Lead Product Designer - 12 month FTC

Location: London/Bristol/Edinburgh/Lisbon (including hybrid)

Salary: £75,000 - £90,000

At Kaluza, we’re looking for a Lead Product Designer to join our Platform Design team.

Kaluza wants to power a world where net-zero is within everyone’s reach, by building the platform that will accelerate a sustainable, affordable and resilient energy transition. It’s a huge challenge, but often the toughest problems are the most rewarding to solve.

Since launching in 2019, Kaluza’s technology has been empowering some of the biggest energy suppliers to better serve millions of customers.

From revolutionising billing to smart electric vehicle charging, our real-time cloud platforms transform supplier operations, reducing cost to serve and boosting engagement. And most importantly, they enable suppliers' customers to drive decarbonisation with smart, low carbon technologies.

Where in the world of Kaluza will I be working?

You’ll be part of the Kaluza Platform Design community, which includes specialists in Product Design, Service Design, User Research, Content Design and Technical Writing. As Lead Product Designer in our Consumer Products squad, you will be responsible for improving our energy retailer client experiences and improving the quality of our component library, UI tooling and Design System that our clients use to build best-in-class web experiences for their customers.

Customer Products supports key energy customer journeys, such as submitting meter reads, renewing contracts or moving home. The squad champions the consistency, efficiency and accessibility of components and patterns across the platform. They also manage and improve our developer documentation site, enabling external software engineers to easily extend Kaluza’s technical services. Working in partnership with the Head of Product and Software Engineering Manager, you will develop and implement clear strategies for the squad and its teams.

What will I be doing?

• Mentoring and managing designers in your squad. Helping them achieve their best work using techniques such as running design critiques and retros. Adapting your process and methodologies to the context to get the best results. 
• Developing a deep understanding of our design system and supporting others in how to use and apply it effectively. .
• Defining what research and data is essential in solving complex design problems. You’ll ensure that the team’s insights are usable by product teams and available more widely at Kaluza.
• Aligning with Design, Product, Engineering and Data to guide teams in answering the right questions, and promoting a collaborative, measurable approach. Actively building relationships with other disciplines. 
• Being responsible for delivery in the team by reducing risk, improving quality and getting insights to validate learning and deliver faster.
• Championing learning and development across your area.
• Leading the resolution of ambiguous tasks, and able to pivot quickly when required.
• Sourcing information and requirements from broad business areas and providing clarity to others, translating incredibly complex and strategic project requirements across multiple levels.
• Bringing together the right people at the right times to overcome any issues and create a shared understanding. Facilitating and designing sessions for stakeholders. Consistently distilling the ‘need to know’ information for the right audience.
• Being a visible and vocal presence in the Platform Design community.

Is this the job for me?

This is an exciting time to join Kaluza, as we focus on getting our products into the hands of global clients. 

Ideally you will have:

• Experience across User Experience, Interaction Design, User Research, Data, Technology and managing other designers.
• An ability to engage others with well-chosen methods of written, spoken and visual communication, carefully tailoring communications to each audience and framing solutions in the context of the problems they solve.
• Experience creating pitches for new clients and managing B2B relationships.
• The ability to have meaningful and useful conversations regarding technical constraints.
• An eagerness to learn, and a willingness to openly share with others.
• Experience building a safe working culture which nurtures and retains our talent.

Kaluza Values

Here at Kaluza we have five core values that guide us as a business: 

We’re on a mission, We build together, We’re inclusive, We get it done, We communicate with purpose.

Our values are not words on a wall — they are at the heart of our culture. They are how we make decisions and how we treat each other. They are concrete and clear, and reflect what we as people, and as a business, really care about.

Kaluza’s vision is to power a world where net-zero is within everyone’s reach. Would you be interested in joining us to help achieve this?

From us you’ll get

• On top of a great pension scheme, you can spend an extra flex pot across a range of benefits that are most important to you - from  charity donations, to tech loans, to taking it as cash - there's a wide range of options! There's also our annual discretionary bonus scheme
• Private Medical Insurance and Life Assurance
• 26 days holiday, including a day off for your birthday you can take at any point
• Flexible bank holidays, giving you an additional 8 days which you can choose to take whenever you like
• Progressive leave policies with no qualifying service periods, including 26 weeks full pay if you have a new addition to your family
• A dedicated personal learning budget
• Flexible working — we trust you to work in a way that suits your lifestyle
• And more...

Even better? You’ll have access to these benefits from day 1 when you join.

We want the best people

We’re keen to meet people from all walks of life — our view is that the more inclusive we are, the better our work will be. We want to build teams which represent a variety of experiences, perspectives and skills, and we recognise talent on the basis of merit and potential.

We understand some people may not apply for jobs unless they tick every box. But if you're excited about joining us and think you have some of what we're looking for, even if you're not 100% sure, we'd still love to hear from you.

Find out more about working in Kaluza on our careers page and LinkedIn.