Commercial Operations Associate (Remote)

Solar power is the largest source of new energy in the world. Raptor Maps is a fast-growing, venture-backed, MIT-born climate tech startup that is building software to enable the solar energy industry to scale. Parties across the entire solar lifecycle use Raptor Maps’ data model to manage ever growing utility-scale solar portfolios. We are an industry leader with hundreds of customers, including owners, builders, operators, and aerial service providers, across over 40 countries with 200+ million solar panels under management. Our software platform is essential in the fight against climate change.
Raptor Maps is looking for a high-energy and dynamic Commercial Operations Associate to provide operational support to the sales team. This role will be responsible for managing our CRM system, collaborating across many teams, completing important customer paperwork, and leading project onboarding. The Commercial Operations Specialist is critical to the success of the sales engine.
Do you have a passion for working in a fast-paced operational environment? Are you interested in being part of a startup that is building game-changing software for the renewable energy future? As we scale we’re looking to hire a Commercial Operations Specialist that can learn our system quickly, enable our sales team to do their best work, and ultimately grow with us.

Responsibilities

• Support Commercial Operations management with important processes: commission program execution, outbound marketing campaigns, and process changes and improvements in support of scaling the business globally
• Create and manage sales documentation and SOPs to ensure the Sales team can successfully operate
• Complete important customer vendor onboarding paperwork
• Collaborate with sales, operations, & business operations team members on project onboarding
• Be the main administrator of CRM & CI systems
• Follow processes and SOPs and route leads to appropriate sales reps
• Own and participate in long-term projects aimed at improving internal efficiency or sales rep productivity

Qualifications

• Self motivated, strong analytical skills, a process and systems-oriented mindset, extremely well organized, 
• Exceedingly strong attention to detail
• Must have the ability to adapt quickly to the evolving needs of a high-growth SaaS business and create pragmatic and innovative solutions to complex business problems.
• Strong communication skills, including written, verbal, and presentation.
• Ability to work both individually and collaboratively within a team environment to drive actionable and measurable results
• Tech-savvy and eager to learn new technology and practices
• Must have experience with spreadsheets and databases(Excel, Metabase, etc.)
• Bachelor’s degree or comparable experience
• Must be primarily located in the contiguous US
• Must be authorized to work in the US

Preferred Qualifications

• CRM experience. Experience with Hubspot, Gong, ZoomInfo, Zoom is a plus!

All Raptor Maps Team Members Have:Complete ownership and accountability over their role and success in the team.Transparency into the operations of the rest of the company and are expected to be transparent and communicate honestly and effectively.A sense of urgency. We are tackling a global problem, working in a fast-paced industry, and building a once in a lifetime company at Raptor Maps.
BenefitsRaptor Maps is a remote-first company with employees across the country and headquarters at Greentown Labs in Boston, MA. Team members are free to work anywhere in the lower 48 states. A few remote benefits include:- Paid travel for in-person team trips- Healthcare with dental and vision options- Unlimited vacation policy - 401(k)- Desk budget- Monthly remote social events and plenty of DoorDash credit- Amazing team members that tend to love memes, pets, solar, and just generally getting out and being active
There’s no such thing as a ‘perfect’ candidate. However you identify and whatever your background, we encourage you to apply if you’re excited about this role and the future of solar.
Check out details on our recently raised Series B!